The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 80 Reviews
99% Recommended
97% letting valuation accuracy
99% letting fee satisfaction
Annabelle
By : 'Emily & Tom'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : OX15
I could not recommend Annabelle enough. Our experience with Cherry Lets couldn't have been better, Annabelle was extremely helpful and attentive. Nothing was too much trouble. I can't thank you enough for all of your help.
By : Annabelle Clitherow
Sep 29, 2024Hi Emily and Tom, thank you so so much for your lovely review and kind words. So pleased you are happy in your new home and also so happy with our service, With Best Wishes ??
Cherry Lets
Hempton Road, Banbury, Oxfordshire
OX15 0QG
01869 337346
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 97% | 99.00% | £795 | £2,000 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
45 | 0 | 31 | 1 | 0 | 0 | 0 | 0 | 3 | 0 |
Customer Complaints Procedure At Cherry Lets the service we offer to you is important to us. If you feel that you have a complaint about Cherry Lets the following procedure is in place to help you resolve it. Stage 1 Please write to the Director, Annabelle Clitherow stating the reasons for your complaint. You will receive an acknowledgement within three working days of receipt of getting in touch with us and a full response to your complaint within 7 working days. If the nature of your complaint is such that we need further time to consider it, we will contact you and let you know the reason for the delay. Stage 2 If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter again to the Director, Annabelle Clitherow who will review your complaint and the response sent at Stage 1. You should outline the reasons you are not satisfied with the response to your complaint by Cherry Lets. You will receive a response within the same timescales as outlined in Stage 1 above. Stage 3 If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP. Cherry Lets Manor Farm Cottage Hempton Road, Deddington Oxfordshire OX15 0QG
Last updated at 11/18/2020, 3:35:15 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Sarah
Annabelle
By : 'Terry'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : OX16
I have been with Cherry Let’s for around 9 years. In this time I have found them to be very professional and polite at all times. Very quick to respond to any issues that ... Read Full Review
By : Sarah Hounslow
Oct 8, 2024Thank you Terry for your lovely review - so pleased you are happy with our ...
Sarah
Annabelle
By : 'Karen'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : OX15
After moving to the country nearly 4 years ago I found a great leave to rent and Cherry Let's have been really good to deal with. They have great communication and I have found it helpful for reminders about checking radiators etc. They have also been really quick to respond with questions and ... Read Full Review
Annabelle
Sarah
By : 'Esther'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX16
Cherry Lets services are top notch. They are very friendly and and prompt with their ... Read Full Review
By : Annabelle Clitherow
Sep 29, 2024Hi Esther, thank you so much for your lovely review - love being called top notch and really kind of you to say. So pleased you are so happy with our service, With Best Wishes ...
Annabelle
Sarah
By : 'Emily'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX26
A great team who communicate well and are friendly! They answer our queries quickly and find solutions easily! Best agents we’ve been with by ... Read Full Review
By : Annabelle Clitherow
Sep 29, 2024Hi Emily, thank you so much for your lovely review - so pleased you are so happy in your home and with our service, With Best Wishes ...
Annabelle
By : 'Emily'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX15
I could not recommend Annabelle enough. Our experience with Cherry Lets couldn't have been better, Annabelle was extremely helpful and attentive. Nothing was too much trouble. I can't thank you enough for all of your ... Read Full Review
By : Annabelle Clitherow
Sep 29, 2024Hi Emily and Tom, thank you so so much for your lovely review and kind words. So pleased you are happy in your new home and also so happy with our service, With Best Wishes ...
Anabelle
By : 'George'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX16
Very friendly and personal customer service. Anabelle and Sarah are fantastic, a much better experience than previous letting agents. Everything was clearly laid out for us to make our move as smooth as ... Read Full Review
By : Annabelle Clitherow
Aug 6, 2024Thank you so much George for your wonderful review and we wish you happiness in your new ...
Annabelle
Sarah
By : 'J'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX15
We have worked with Annabelle, Sarah and the team at Cherry Lets for over 7 years. Their professionalism, experience and support has been invaluable, and they have always found the right tenants for our house. I’ve no hesitation in recommending their ... Read Full Review
By : Annabelle Clitherow
Apr 6, 2024Thank you so much for your wonderful review - I cannot believe how the years have flown. Always such a pleasure working with you both. Sarah and ...
Annabelle
Sarah
By : 'Katherine'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : OX15
We chose Cherry Lets because of their reviews. We were not disappointed. Annabelle and her team are so professional and efficient; helpful and flexible; knowledgable and friendly. They really looked after us all the way through the process of renting out our house, and were very patient with us ... Read Full Review
By : Annabelle Clitherow
Jan 17, 2024Thank you Katherine for such a wonderful review- thank you so much for first getting in touch about your lovely home and I think your new Tenants will be very happy there. With best wishes from all ...
Annabelle
By : 'Alison'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX16
Cherry Lets supported me as a Landlord for 5 years from October 2018 after I moved from another firm that I had a bad experience with. From Day 1 I knew that I was in safe hands. Annabelle and her team were exceptionally thorough and have provided advice and support over the years that has gone ... Read Full Review
By : Annabelle Clitherow
Dec 30, 2023Thank you Alison for your wonderful review regarding the service you have received over the last five years- that time has flown. We wish you the very best for the future, from all at Cherry ...
Annabelle
Sarah
By : 'Cherie'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : OX16
Cherry Lets provided an excellent service - from photographs and viewings right the way through to our tenants moving in. We had fairly tight deadline to get our property tenant ready and they kept us on track with everything and were always available for any questions we ... Read Full Review
By : Annabelle Clitherow
Dec 7, 2023Thank you so much for your wonderful review Cherie - it has been such a pleasure working with you and looking forward to next ...
By : 'Barney'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX16
Having experienced Cherry Lets when I was looking for a place to rent for my self I found them really helpful. So when I was in a position to rent out a property myself I when back to them and once again they were really helpful, quick and efficient and prompt with answers to any questions I had. ... Read Full Review
By : Annabelle Clitherow
Feb 15, 2022Thank you Barney for your kind words as both Landlord and Tenant - such a pleasure working with you. With thanks from all at Cherry ...
Annabelle
By : 'Rami'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX16
Annabelle and her team at Cherry Lets are friendly, helpful and professional, strives to provide a personalised service. Keeping landlords informed and abreast of the latest and upcoming legislations. Always available and able to contact when required. Understands and appreciates landlords ... Read Full Review
By : Annabelle Clitherow
Feb 13, 2022Thank you so much Rami for your wonderful review and kind words- such a pleasure to work with you. With Very Best Wishes All at Cherry ...
Sarah
Annabelle
By : 'Jan'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Rent PCM : £895
Would you recommend ? : Yes
Postcode : OX15
Amazing team and purely professional and extremely efficient. They certainly know their stuff and are also very friendly. I would recommend them to ... Read Full Review
By : Annabelle Clitherow
Nov 11, 2021Thank you so much for your wonderful review Jan - it has been such a pleasure working with you - with best wishes all at Cherry ...
Annabelle
Sarah
By : 'GB'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : OX15
Annabelle and Sarah are absolutely fantastic. From my initial enquiry, through viewing and signing up, the process was faultless. Thoroughly recommended as an ... Read Full Review
By : Annabelle Clitherow
Nov 7, 2021Thank you so much for your wonderful review Gregg- we are so delighted you are settling in well to your lovely new home! All at Cherry ...
Annabelle
Sarah
By : 'Ex-tenant'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX16
I have rented a number of properties for almost a decade and Cherry Lets are the best letting agent I have come across so far. They are always quick to answer any queries, happy to solve issues promptly and always very fair. I would recommend them to any tenant or ... Read Full Review
By : Annabelle Clitherow
Oct 2, 2021Thank you so much for your kind words and we wish you well in your new home- from all At Cherry ...
Annabelle
Sarah
By : 'Joanna'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX17
So approachable; nothing is too much trouble. A super company and I would absolutely recommend them. All the staff are ... Read Full Review
By : Annabelle Clitherow
Jul 1, 2021Thank you Joanna for your kind words - we enjoy working with you very much also, from All at Cherry ...
Annabelle
By : 'Bob'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX16
I've used Cherry Lets for many years as a landlord. Extremely professional company with great local knowledge. Always at the end of the telephone when needed and prompt to respond to ... Read Full Review
By : Annabelle Clitherow
May 3, 2021Thank you Bob for taking the time to write such a wonderful review- so appreciated - All at Cherry ...
Annabelle
By : 'Sarah'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX15
Annabelle and her team are a great example of an independent agency who will always go the extra mile to ensure the interests of both landlord and tenant are looked after. As a landlord I know I can rely on the advice and information Cherry Lets give and trust that they will find the tenants best ... Read Full Review
By : Annabelle Clitherow
Apr 16, 2021Thank you so much Sarah for your wonderful review and such a pleasure to work with you - have a wonderful weekend! All at Cherry ...
Annabelle
Sarah
By : 'Mrs'
Branch : Deddington, Hempton Road
Services : Letting( As a Owner )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : OX15
As a Landlord I have had an excellent experience with Annabelle and her team. My property was let very quickly to a lovely family who wanted a long term let and although it was an introduction only arrangement I have received continued support via regular newsletters and updates. It is reassuring ... Read Full Review
By : Annabelle Clitherow
Apr 2, 2021Thank you so much for your wonderful review and we look forward to working with you again - with best wishes all at Cherry ...
Annabelle
Sarah
By : 'Karen'
Branch : Deddington, Hempton Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : OX15
I have just moved over from Australia and when I was looking for somewhere to live I spent a long time looking on the internet to find properties that I liked and had the features I wanted. For all the enquiries I sent off on I got quick responses from Cherry Lets and they were able to help me out ... Read Full Review
By : Annabelle Clitherow
Apr 2, 2021Dear Karen thank you so much for your wonderful review - your comments are really lovely and thank you too for your co-operation and care, so that we could move you safely during the pandemic, Have ...
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