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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 14 Reviews
93% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
92% sales fee satisfaction
92% letting fee satisfaction
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By : 'Kay'
Services : Letting(As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN3
A very thorough, proficient and professional service - and a delight to deal with.
Greenways Property
Greenways Crescent, Shoreham by Sea, West Sussex
BN43 6HR
01273286898
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 3 | 0 | 3 | 0 | 6 | 1 | 1 | 0 | 0 | 0 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 92% | £255,000 | £840,000 |
| Lettings | 100% | 92% | £975 | £1,600 |
Complaints procedure At Greenways Property, we strive to provide high-quality service to all our clients. However, we understand that sometimes, despite our best efforts, things can go wrong. In such cases, we encourage clients to bring their complaints to our attention so that we can address them promptly and effectively. This complaints procedure is designed to provide clear guidance on how to do this. Step 1: Contact your estate agent In the first instance, we encourage clients to raise any concerns or complaints with their estate agent. This can be done via email or telephone. Your estate agent will listen to your complaint and try to resolve it immediately if possible. If this is not possible, they will escalate the matter to their manager for further investigation. Step 2: Complaint investigation If your estate agent is unable to resolve your complaint, it will be escalated to their manager, who will conduct a thorough investigation. The manager will aim to complete the investigation within ten working days and will keep you informed of their progress. Step 3: Formal complaint If you are not satisfied with the outcome of the investigation or the proposed solution, you can escalate your complaint to our formal complaints procedure by contacting our complaints department via email or letter. Your complaint will be acknowledged within three working days, and a formal investigation will be launched. The complaints department will aim to complete this investigation within 28 working days. Step 4: Complaint resolution Once the investigation is complete, we will provide you with a detailed report outlining our findings and any proposed solutions. If you are satisfied with our response, we will consider the matter resolved. If you are not satisfied, we will work with you to find an acceptable resolution. Step 5: Further escalation If you are still not satisfied with the outcome of our complaints procedure, you can escalate your complaint to The Property Ombudsman, an independent redress scheme. The Property Ombudsman Ltd Milford House, 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk It is important to note that you, the complainant, have 12 months to refer the complaint to the Ombudsman from the date of our final viewpoint letter. Conclusion: At our estate agency, we take complaints seriously, and we are committed to resolving them promptly and fairly. We hope that this procedure provides you with the confidence that your concerns will be heard and addressed appropriately.
Last updated at 7/11/2023, 2:23:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Scott'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : BN3
Greenways were excellent when we were buying our flat. They offered generous, candid advice, whilst helping to act as a mediary between all the parties involved to reach a satisfactory conclusion. They displayed excellent diplomatic skills between ourselves and the seller, stepping in when ... Read Full Review
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Michael
By : 'Coleen'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Would you recommend ? : No
I recently sold my flat in Hove through Greenways Property, and I cannot recommend them highly enough. Michael was absolutely fantastic throughout the entire process. He handled the sale with the utmost professionalism, ensuring everything went smoothly and efficiently. What really stood out to ... Read Full Review
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Michael
By : 'Edwards'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN3
Fantastic estate agent, Michael was responsive, efficient, honest and very helpful. I wouldn’t use any other agent is selling in Hove or Brighton. The whole process was so much smoother due to his ... Read Full Review
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By : 'Kay'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BN3
A very thorough, proficient and professional service - and a delight to deal ... Read Full Review
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Michael
By : 'Petrichor'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Tenant )
Rent PCM : £12
Would you recommend ? : Yes
Postcode : BN1
Michael is a fantastic agent, I wholeheartedly recommend him. My partner and I had to relocate to Brighton and were struggling to find a home on such short notice. We could not have done it without Michael and his wonderful agency. Thank you once ... Read Full Review
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Michael
By : 'Kyle'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : RH15
Michael and Emma at Greenways property really went above and beyond to help me find and rent. I was under some very tight timelines, but Michael's expertise helped both outline possible timeframes that the processes could take as well streamline these processes to keep them to a minimum. ... Read Full Review
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By : 'Claire'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN3
Michael of Greenways Property is the best estate agent I've dealt with. He handled the sale of my mother's property and was always friendly, honest, helpful and efficient. The property chain was challenging but Michael took control and delivered. I wouldn't hesitate to recommend ... Read Full Review
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Michael
By : 'R'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : BN3
I have no hesitation in highly recommending Michael Keilthy at Greenways Property who handled the sale of my mother's flat in Hove. Michael made the whole process so smooth - he is so knowledgeable about the property market and always prompt in replying to any questions that I raised. I ... Read Full Review
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By : 'Michael'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : BN41
Very professional ,friendly ,kept us informed would highly recommend ... Read Full Review
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By : 'John'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Sold price : £840000
Would you recommend ? : Yes
Postcode : BN1
Very happy with the service and advice offered by Michael of Greenways. Clearly very experienced and knowledgeable as well as personable. Kept us informed of progress and went beyond our expectations in terms of making contact with all relevant parties in the chain below our sale - especially ... Read Full Review
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Michael
By : 'Jason'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN3
Michael from Greenways Property was a please to work with! Service was great and incredibly friendly. We had asked Michael to help us with a tenancy agreement on a very short notice and not only was he able to do it on time but he made the experience easy and stress free! Michael was transparent ... Read Full Review
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Michael
By : 'Hannah'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : BN2
Greenways recently let our Brighton flat and Michael was professional, knowledgeable and helpful throughout. He kept us informed every step of the way, gave excellent advice and took time to deal with small tasks for us to get the flat ready for re-letting. We were extremely happy with the service ... Read Full Review
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Michael
By : 'Neil'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN15
We used Michael at Greenways property for his experience and first-class professionalism. My 87 yr old father was moved to a more suitable dwelling. The solicitors made a small chain (buyer & seller) stressful and protracted. Michael expertly managed the situation, offering regular updates ... Read Full Review
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Michael
By : 'Tara'
Branch : Shoreham-by-Sea, Greenways Crescent
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : BN43
Michael Keilthy at Greenways Property was a pleasure to deal with throughout the process of looking for a rental property. He was very friendly, knowledgeable and really helpful, especially when I had locked my keys at the property on the first day and he took the time out of his day to let me back ... Read Full Review