The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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By : 'Tony'
Services :
Would you recommend ? : Yes
Gemini is a really simple to use software that covers all aspects of property management and lettings. The support staff are really friendly too and are always there to help when needed. Really do not know how we would cope without it now that we have been using Gemini for over 3 years!
Value for money
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Quality
By : 'Yvette'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services : Conveyancing
Would you recommend ? : No
Our team is very disappointed in the service we have received from Vtuk/Openview. Their support desk are slow to respond and not very helpful with challenges we faced with the integration. We were forced to move to another CRM due to the lack of ... Read Full Review
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Quality
By : 'Michelle'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We here at Stuart Smith (Derby) Ltd. could not thank the team at VTUK enough for their support and assistance. They always go above and beyond to help us and we would have no hesitation in recommending them. A truly great bunch of knowledgeable ... Read Full Review
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Quality
By : 'Victoria'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
VTUK's software positively shapes our daily workload and we'd be totally lost without it. It's incredibly versatile and personalisable. All the staff are incredibly helpful and nothing is too much trouble. They've put together some fantastic reports for us that cut out a lot of time ... Read Full Review
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Quality
By : 'Emma'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
I cannot commend the helpfulness of the staff highly enough. From joining VTUK almost 3 years ago the team are always on hand to help with issues and also assisting in demonstrating how a new feature works. Most recently, Ollie was incredible and extremely patient in assisting us with a query that ... Read Full Review
Value for money
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Quality
By : 'Gillian'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Currently in the process of nearly becoming live with the Gemini System. Just completed our days training with Simon which was very informative. All the guys (to mention Simon Hook and Tim Bunce especially) are lovely and so helpful and easy to get on with. Looking forward to going live as I ... Read Full Review
Value for money
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Quality
By : 'Becky'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
I have used Gemini for a very long time now with 2 different employers and I have always found it to be a comprehensive package offering accounts and marketing. The team at VTUK are always very helpful and on hand to guide and assist. I have recently been dealing with Ollie Nolan while we have ... Read Full Review
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Quality
By : 'Tasmin'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Our company received online training over a period of time. We weren't aware of all the options Gemini could provide and has been a massive help. We have learnt a lot from this training and would highly recommend to other Estate Agents. It has been a fantastic ... Read Full Review
Value for money
Service
Quality
By : 'Kay'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We have been using VTUK for the past four years or more and would highly recommend them. When we first had the system installed we had an intensive course which was very useful. Any further queries that we have are answered thoroughly and with explanations that we can understand. There is always ... Read Full Review
Value for money
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Quality
By : 'Shelley'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We have been a customer of VTUK for nearly 10 years, and they supply our software for our Residential Lettings Business. I cannot fault the customer service these guys provide - notably being on the end of the phone and happy to remote it as many times as needed to resolve any issues we have. ... Read Full Review
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Quality
By : 'Sandra'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We have been using VTUK for a number of years now and have found them to be always very helpful and pleasant to deal with. On occasion when we had to ring for help, it was always given freely. We have always found the Company to be professional in all areas. We would not hesitate to ... Read Full Review
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Quality
By : 'Tanya'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Simon came over to our office to carry out a training day. He was very helpful and kind with any questions that we had asked that wasn't on the agenda that day. Gemini is a fab software and easy to use I wouldn't know what to do if we didn't have Gemini now. They are always on the other end of ... Read Full Review
Value for money
Service
Quality
By : 'Tony'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Gemini is a really simple to use software that covers all aspects of property management and lettings. The support staff are really friendly too and are always there to help when needed. Really do not know how we would cope without it now that we have been using Gemini for over 3 ... Read Full Review
Value for money
Service
Quality
By : 'Karen'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Simon attended our office and carried out bespoke training to suit our needs. Simon has very helpful, courteous and very patient when we veered off the agenda. All in all a very positive and helpful day - well worth the time and money ... Read Full Review
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Quality
By : 'Suzy'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
I have an issue with my PC and lost my Gemini software. Nathan at VTUK was on it immediately. He restored my Gemini within a couple of hours and no data was lost as it was all backed up. They truly offer a FIRST CLASS service. We know we are in good ... Read Full Review
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Quality
By : 'Stephen'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We have been using Gemini since 2003. The Software does everything and beyond what we need and the support is ... Read Full Review
Value for money
Service
Quality
By : 'Jason'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
Although I have been a customer of VTUK since 1999 I have had very little need to contact their support due to the stability and robust nature of their software. However in the past 24hrs we had an immediate need to amend a complex and difficult report which would have taken time. What I ... Read Full Review
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Quality
By : 'Rebecca'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
We have now been using Gemini for a number of years, as a company, it was one of the best decisions we made! The team at VTUK are very supportive, we recently had in office training where Josh travelled to assist us with the accounts side of Gemini. Josh's delivery of the training was really good. ... Read Full Review
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Quality
By : 'Michael'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
VTUK have been helping us manage our property portfolio for several years. We have been using Gemini for over 8 years and has allowed us to increase the customer service we can offer both our landlords and tenants. More recently the Task Manager software has helped us become more efficient in ... Read Full Review
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Quality
By : 'Z'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
VTUK software has been the backbone of our property management infrastructure for the last six years. It helps us coordinate contractors, communicate with landlords and tenants and ensure compliance while taking care of the repetitive tasks and automating processes to save us time. Definitely ... Read Full Review
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Quality
By : 'Claudia'
Branch : OxfordOX29 6SW, Rowan Court, North Leigh Business Park
Services :
Would you recommend ? : Yes
The software is great for managing our lettings portfolio and the technical assistance is extremely efficient when needed. ... Read Full Review
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Quality