Alto

A breath of fresh air to someone who has been using spreadsheets over twenty years. It saves me one and a half days a ... Read Full Review

Be very careful of the contract terms, as it auto renews 24 months, so if you don’t terminate your agreement on the the 23rd Month - their contract auto-renews for another 24 Months Straight - and if you amicably ask them / request to terminate any earlier than 24 months they simply refuse. We ... Read Full Review

I currently work for an agency who has recently changed from Jupix to their new system Alto. I would like to say that this is most tedious and useless system i have ever used in my 10 years of Estate agency. Slow loading times, tedious steps to get to a point, saving every single time i make a ... Read Full Review

Had to transfer from Jupix - which was actually quite good. This Alto has been a shambles from the start. The transfer was a mess, training expensive, not intuitive and full of bugs. It’s also really expensive, I’m on a 2 year tie-in and it’s gone up nearly £200. The company arrogant and ... Read Full Review

We joined because I was assured the mobile app would be fit for purpose, i was mis sold and complained within my first 3 months. This never materialised and affected our business which isn't office based. They fail to tell you that after the first 24 month contract they automatically lead onto a ... Read Full Review

Accounts are difficult to understand when reviewing tenancy. You are going to spend massive amounts of time over and above what you were when using Jupix. Dont get bullied off jupix, just choose another software group. It would be straight forward they said. It was a struggle to get running ... Read Full Review

Since migrating from Vebralive, we were promised immediate support at the start to help with teething problems, which was simply non-existent. Since then, the customer service has continued to be zero, with support requests going continually unanswered and no ability to call and speak to someone. ... Read Full Review

I’m a new member of Alto myself, although have used previously in employment, and Liv has been great at setting it all up and answering out of ... Read Full Review

Unfortunately, we were not able to move forward as we're not able to import certain aspects into our own PHP built CRM but I was very impressed with what Alto offers. They've come on leaps and bounds since they started. Thanks to James Francis for taking the time out to show me how it ... Read Full Review

DO NOT CHANGE TO THIS SOFTWARE ... Read Full Review

Don't be fooled into switching from Jupix (or any other software) to Alto. The "we will guide you ever step of the way is bull" There is no help and unbelivably for the cost of it no personal training it has left us with a system that none of us can use support that you can wait multiple days ... Read Full Review

PROS: Adds some colour to your screen and the pdf generated invoices/receipts that are system created and emailed are very well handled. CONS: Zoopla are pushing all jupix users over to alto with the promise of it being better and easier to use. This is the complete opposite with regards to ... Read Full Review

We paid to migrate to Alto around 4 months ago and still haven't been able to leave our previous system. We simply weren't given enough training on Alto, it didn't cover all aspects of the system. Trying to get hold of anybody in order to get further training has been impossible. So many ... Read Full Review

They promise the world and dont deliver, when you need help you have top chase and chase for days to get the support we ... Read Full Review

Makes easy day to day tasks extremely lengthly, stressful and unnecessarily difficult. Pathetic system trying to be something that it’s not and doesn’t need to be. Bring back Vebra ... Read Full Review

Absolutely disgusted once again on how Zoopla will not step in on their purchase of Vebra Alto software (PSG) that crashes on a daily basis - Vebra Team - are all fully trained to keep denying the major crash/freeze issues with Vebra Alto software and their 0 policy of goodwill - blaming our ... Read Full Review

Wouldn't waste my time with this awful, very difficult system. They told us it would be simple and smooth to use. None of this is ... Read Full Review

I have been with the company 12 years, since changing to Alto cloud based there is more issues dropping, not able to access accounts, invoices blank, very slow service, last 18 months no support, waiting weeks for a reply, they got shut of the amazing support team in York and since then its ... Read Full Review

Our training was exceptional, the trainer was very patient and thorough and very good in her delivery of the training would highly ... Read Full Review

We are beyond disappointed with the software. We have found it clunky, inflexible and unnecessarily complicated to use. From the outset we had issues with the training process where functions were not explained or showed to then be told by different members of staff the process' we were taught ... Read Full Review