The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 29 Reviews
86% Recommended
By : 'Adam'
Services :
Would you recommend ? : Yes
I am in the fortunate position to have dealt with Dezrez for a few years now, i have to say the service and expertise are second to none. They are available when needed, act quickly and take all issues seriously. I also attend a training course with Simeon Green a couple of years ago and have had the please in speaking with him a lot over the past year. He is always on hand for help and advice, goes out of his way to support me and my branch and does it all with character and personality. I feel that his support and the ongoing support from Dezrez allows myself and my branch to function correctly and with ease. Both Simeon and all the guys and girls at Dezrez support are a credit to the industry and their company.
Value for money
Service
Quality
Dezrez
Ethos Building, Swansea,
SA1 8AS
0333 939 8408
By : 'Chris'
Branch : SwanseaSA1 8AS, Ethos Building
Services : Conveyancing
Would you recommend ? : Yes
The overall service from Rzi is second to none, the service when something goes wrong is quick and effective, the tools available are all good and with its open API the link directly with so many of the services i use. the added bonus of a full property management software and legal services all in ... Read Full Review
Value for money
Service
Quality
By : 'Estate'
Branch : SwanseaSA1 8AS, Ethos Building
Services : Conveyancing
Would you recommend ? : No
We've been using Dezrez One for about a decade. The software was extremely outdated and frequently crashed. Dezrez promised that their new software would be a cutting-edge, time-saving solution. They promised a smooth transition from the old to the new system, but it was a nightmare with little ... Read Full Review
Value for money
Service
Quality
By : 'M.'
Branch : SwanseaSA1 8AS, Ethos Building
Services : Conveyancing
Would you recommend ? : No
We have rebranded our company and will be moving away from Dezrez shortly as, despite several requests since December, our system still has not been ... Read Full Review
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Quality
By : 'Russell'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
We all know that DezRez uses old technology and they don't want to migrate to Edge. Windows Update has annoyingly tried to migrate to Edge. Amirah, who has helped me on two previous occasions, solved the problem within two minutes. Rather than just letting her get on with it, once I had given ... Read Full Review
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Quality
By : 'Csaba'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Great service. Amirah was available after hours to help me out. A truly great customer service and a very kind and helpful person. She is a great value to Dezrez and should be ... Read Full Review
Value for money
Service
Quality
By : 'Paul'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Just a quick note to say how impressed I was with the Dezrez Support Team response to my technical problem .. very helpful especially as I am not very Tech Savy ..!!... Big Thank you ..!! ... Read Full Review
Value for money
Service
Quality
By : 'Trefor'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Amirah has enlightened us to much that has never been used on Dez Rez , we now find that it can do some of the important tasks that we had not previously been aware of. We were in discussion with another software provider about changing away from DR . So we will continue with the system and ... Read Full Review
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Service
Quality
By : 'Shaun'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Great service, friendly and ... Read Full Review
Value for money
Service
Quality
By : 'Natasha'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
I had problems with my computer and a programme dez was running on. Amirah spent a long time sorting it out, she was very helpful. called me to update me and stayed on for a few hours until it was properly sorted. thank you very ... Read Full Review
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Quality
By : 'Nikki'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Amirah is very knowledgeable and helpful. Issue was sorted very ... Read Full Review
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Quality
By : 'Alastair'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
The support is always very good. thank ... Read Full Review
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Quality
By : 'Ken'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Roland James have been a client of Desiree rest since the year 2000. We have always found their support to be excellent even at the busiest ... Read Full Review
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Quality
By : 'Alan'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Amirah dealt with the installation of Dezres on my computer. It was done quickly with no fuss or ... Read Full Review
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Service
Quality
By : 'Lauren'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
I needed help in regards of fixing Dezrez, Amirah was really helpful and resolved the issue quickly! Thank you ... Read Full Review
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Quality
By : 'Lynne'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
We came to Dezrez in 2012 and we moved from the Dezrez software to the Rezi product in 2019. At PFK, we pride ourselves on making our clients property journey as simple as possible and rely on Rezi to make that a reality. We chose to manually migrate our data into Rezi to allow us to have a fresh ... Read Full Review
Value for money
Service
Quality
By : 'Peter'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
Immediate response to service request; prompt resolution of issue reported; excellent customer service and attitude from ... Read Full Review
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Service
Quality
By : 'Jo'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
excellent service as ... Read Full Review
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Quality
By : 'Lisa'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : No
We installed Dezrez 1 year ago today and it has been a invaluable tool for our business. We are a commercial property development company so not a estate agent and the new development section on the database is ... Read Full Review
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Quality
By : 'Mandip'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : No
Dezrez has been a good purchase for our company as it does exactly what we want in our day to day business. The training provided has been very good in particular Simeon Green has been very helpful to all my staff. ... Read Full Review
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Quality
By : 'Lesley'
Branch : SwanseaSA1 8AS, Ethos Building
Services :
Would you recommend ? : Yes
excellent service as ... Read Full Review
Value for money
Service
Quality