Absolutely disgusting management company. My list is long but they cannot even complete a simple task like updating my new address (since June!!) or acknowledge my emails. They don’t take your complaints seriously, they change our property manager every 5 months (we had 5 or 6 managers in ... Read Full Review

I am a landlord and I have suffered for 12 months from Centrick letting team in Birmingham 2-3 weeks Delay in payment Ignoring all e mails. Lack of communication with me and the the tenant Service became down hill I won't use them fo let me property... Read Full Review

I live in a building in Birmingham managed by Centrick and had multiple issues with their car park. In a short period of time I received multiple parking tickets for parking in my own parking spot. Then soon after my car was broken into whilst parked in the "secure" car park. I... Read Full Review

I tried to resolve my issue, but it's hard getting through to them, they don't respond to emails, and they deliberately put you on hold for 30 mins or more until you get fed up and sometimes they hang up after putting you on hold!. They steal deposits, don't resolve water leak... Read Full Review

I tried very hard to solve my issue with number of your staff. However, my call and email were ignored. I'm disappointed with your service as I was your customers for many... Read Full Review

Unresponsive, extortionate and terrible management company for apartment complexes. I own an apartment in a complex they recently started managing which was previously managed by SDL. They have raised the service charges by £700 in one quarter and failed to give an explanation for this... Read Full Review

This is the worst, incompetent and ignorant agent you can get. They are never available (last year I had to threaten with ombudsman to get an account statement, this year, I'm going through the same rigmarole), never answer your emails, their portal doesn't work, they take months to... Read Full Review

If you notice, most positive reviews online (including here) are just from people attending viewings! I've attended several viewings with Centick, their staff are obviously instructed to repeatedly ask viewers to "please if you don't mind leave us a positive review online".... Read Full Review

Centrick are simply the worst. Their entire business philosophy is to expand and manage as many properties as possible, charge Landlords and tenants exorbitant fees, and provide nothing in return. It's quantity over quality, they don't care about about customer service, health and... Read Full Review

1. Centrick by default overcharge for a "deep cleaning". They tell tenants their apartments are ALL deep cleaned before new tenants move in. This means they have a policy to charge tenants for a deep clean irrespective of the property's condition. If you leave it professionally... Read Full Review

Terrible agency. They do not care if something break in the house. They do not pick the phone up and they blame every delay to landlords without caring if the oven breaks and they wait for 7 months before fixing it. They try to force you to let them in for viewings even tho you work night shift.... Read Full Review

Centrick have managed several properties of mine. Communication has always been an issue and trying to get a property check out and utility bills sorted has been impossible leaving me out of pocket hundreds of pounds and lost rent. Issues remain unsolved months later and the likes of Tamara and... Read Full Review

I wouldn't even give one star if it was an option. We have been continually let down and mucked around by this company, continually told lies and promised things that never happen. Our tenancy is with them and we honestly wish we had never taken…. My family also feels dreadful.... Read Full Review

Avoid Avoid Avoid. At all costs....! Diabolical service, property mis-management, terrible communication - the 3 guarantees of Centrick Birmingham lettings. Having used Centrick for just over 2 years to manage my private rental property in Birmingham (Jewellery Quarter), I cannot advise against... Read Full Review

The boiler of my flat was out of order and made my family had no hot water to use. I then used the Fixflo to contact Centrick. Just a few minutes later, their staff, Bethany Turner, replied me that had instructed a contractor come and fix it on the same day. I really appericate the fast response... Read Full Review

Absolutely garbage and illegal service by Michael and Tamara! If I could give 0 stars I would. They lied to me and blanked all my emails. I have filed a small claims against them. CRIMINALS. Stay away from this... Read Full Review

Quentin Lee presented his professional skills with high efficiency. From my rental request arised, site inspection, due diligence, my tenancy instruction issued, and finally completed the transaction, he always acting promptly and accurately in accordance with the needs of customers. The rental... Read Full Review

A GUIDE ON HOW TO SURVIVE CENTRICK NIGHTMARE! First of all - if you are reading this, that means you were unlucky enough to do business with Centrick. But DO NOT WORRY! If you listen to my tips below - you can get through this! - and even get your deposit back. My background: just like you, I have ... Read Full Review

Our experience with Centrick has been nothing short of shocking. Whilst happily taking fees to manage our property, they prove completely inept in replying to our numerous emails. Chasing tenants for late rent was performed at the same abysmal standard. Absolutely pathetic customer service... Read Full Review

Absolutely Shocking!!! Things have been difficult from the very beginning. The tenancy agreement included clauses not applicable to the property including obligation to care for a garden that does not exist. Still, the letting agency refused to take it out of the tenancy agreement... The... Read Full Review