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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4447 Reviews
91% Recommended
90% sales valuation accuracy
90% sales fee satisfaction
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James
By : 'Veneta'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : N17
Best experience ever and outstanding service! Thank you so much!
By : Springbok Customer Services
Jan 9, 2025Thank you for your positive review. We’re glad we could provide the service you needed, and your feedback will be shared with the team. If there’s anything else we can help with, don’t hesitate to reach out. Warm regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 90.00% | 90.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1956 | 176 | 1741 | 109 | 184 | 101 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Louisa'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
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Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'N'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
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Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
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We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything ...
By : 'Thomas'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
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After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Old Trafford ,Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
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We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, ...
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Taryck
By : 'M&J'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CH42
Taryck was spot on couldn’t fault him, kept us informed throughout the entire process, which us …… was “ THE MOST IMPORTANT ASPECT OF SELLING OUR ... Read Full Review
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Sam
By : 'Dave'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £425000
Would you recommend ? : Yes
Postcode : EN6
Sam at Springbok was simply what the house doctor ordered. He helped move things along at pace and with relative ease and client sensitivity of their ... Read Full Review
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Haden
By : '"Leke'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S2
What stood out me with Haden as my sales negotiator were his timeliness with regards to response, open minded to my concern and was quite welcoming with a little pushy which I find quite helpful in making decisions where ... Read Full Review
Quite fair if I must say
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By : 'Victoria'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
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Haden
By : 'Gintare'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S2
Quick sale , great service. I would recommend this ... Read Full Review
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Thomas
Jamie
By : 'Trish'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £520000
Would you recommend ? : Yes
Postcode : NW9
My sales negotiator is Will Kenny, I have found Will to be excellent throughout the process so far. Always polite and helpful, he is reliable, communication is great and keen to get the job done. I have no hesitation in recommending Will Keeny and Springbok as an agent. Although I haven’t yet ... Read Full Review
It is exactLy as agreed no issues
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Chris
By : 'JM'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CH42
Approached Springbok to sell my late parents house, and was assigned Chris S as my sales negotiator - first service received from him, contact was made and kept in the loop all the way. House listed and sold within 13 days - now the fun of contract exchange to begin (fingers crossed it’s as good ... Read Full Review
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Mason
By : 'Sasha'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LL38
I'm currently in the process of selling my house with Springbok. Mason Adams was allocated as our sales negotiator part way through the process, and has been attentive and helpful in securing this sale, and easy to communicate with ... Read Full Review
We would have preferred a higher value for this property, but do appreciate the area and situation being an issue.
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Annie
By : 'Gill'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Excellent service. Prompt, courteous and friendly. I wouldn't hesitate to use them ... Read Full Review
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Sam
By : 'Cherie'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £325
Would you recommend ? : Yes
Postcode : IG6
My name is Cherie Paisley and it was just over a week ago that I instructed Springbok in the sale of my property. I was appointed Sam Livesey as my sale negotiator and within the first set of viewings a buyer was ... Read Full Review
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Jessica
By : 'Susan'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : CM3
How wrong could I be . Springbok is so professional kept me on board at all times . Constant updates etc. brilliant company . Especially Jessica . No hassle . Everything including solicitors. Such an experience company. I have recommended them to 2 of my ... Read Full Review
Cost more than other agents. But well worth it . Got the job done. No stress
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bethan
By : 'Sam'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £1920000
Would you recommend ? : Yes
Postcode : HX2
Bethan was very good. Always keeping us informed of progress and chasing people to make sure things were moving smoothly. We were very ... Read Full Review
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Jessica
By : 'Nil'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO14
Avoid... Misleading.. Not honest with you, give you one price then change it three times avoid ... Read Full Review
Misleading
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James
By : 'Chris'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £70000
Would you recommend ? : Yes
Postcode : S63
I’m in the process of buying a property in the S63 postcode. James Keating from Springbok Properties has been very helpful & efficient in my dealings with him. Springbok Properties offer a complete end to end service buyers. I would recommend ... Read Full Review
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Marc
By : 'ZH'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CF14
I reached out to Springbok after some difficulties securing a buyer my home. I was so impressed by the communication and frequent updates by my negotiator Marc Silvester and my sales progresser Jake Crompton. It went beyond keeping me updated, they actively worked with me to solve problems and get ... Read Full Review
