The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 4468 Reviews
91% Recommended
91% sales valuation accuracy
90% sales fee satisfaction
Haden
By : 'Ashley Kellers'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : NG21
Super efficient and helpful!! Heard about springbok after looking on Google for a decent trustworthy agency, so thought we'd give them a go! We hadn't been looking for too long until we found a lovely little property which have accepted our offer, so just in the process of having that done!! After seeing the reviews, we knew we'd be in good hands. Thankfully, our details and experience have been handled greatly by Haden. Quick efficient, professional and made us feel at ease with the whole process thus far. Exceptionally fast and helpful. Would 100% recommend Springbok / Haden for anyone considering any properties in the future.
By : Springbok Customer Services
Jan 6, 2025We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything else we can help with, please don’t hesitate to reach out. Warm regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
144 | 14 | 17 | 3 | 1965 | 177 | 1750 | 110 | 185 | 101 |
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 91.00% | 90.00% | £21,500 | £35,200,000 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything ...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Suite 7N, Trafford House, Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, ...
By : 'Cherie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IG6
Sam was a delightful and efficient sales negotiator. It was imperative him that i understood the process and he was patient in explaining all the relevant ... Read Full Review
By : 'James'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : No
Have recently bought a property through Springbok Properties. The process has been very smooth and we’ve been kept up to date with any changes. Jessica has been fantastic in supporting us and promptly answering any ... Read Full Review
Jessica
By : 'Jemma'
Branch : Suite 7N, Trafford House, Chester Street
Services : Mortgages
Would you recommend ? : Yes
Postcode : NP12
My partner and I are currently going through the process of buying our first home. Jessica from Springbox Properties has been extremely helpful, explaining exactly what we need to do & providing us with the appropriate multiagencies to make the flow of buying a ... Read Full Review
By : Springbok Customer Services
Mar 20, 2025We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further ...
By : 'Jill'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Haden Donovan was my sales negotiator and has taken care of my house sale which wasn’t an easy task as was down a few times. I’m happy with his service which, he kept me updated throughout the process. I was initially unsure as I had never heard of Springboks but I would recommend his service. My ... Read Full Review
Lewis
By : 'Stephen'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M32
I used to sold my house they were very good communicators and very helpful and they sell my house quicker than ... Read Full Review
By : Springbok Customer Services
Mar 20, 2025Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to ...
Jessica
Becci
By : 'Donna'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WA12
Jessica Thornton our advisor has been amazing help and support ,her response times and help have been outstanding ,made our buying process much more ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025We really appreciate your review. It’s great to know that we were able to meet your expectations. Your comments will be shared with the team, who will appreciate the feedback. If there’s anything ...
Lewis
Joe
By : 'michael'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DD10
The dynamic duo of Lewis Buddle and Joe Yale truly excelled in accommodating my clients' needs, even when those requests were lastminute and somewhat finicky. Their exceptional ability to manage and resolve these challenges ensured that everything was successfully completed. I am extremely pleased ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, we’re here to ...
By : 'Mark'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : WS8
Jake was very supportive throughout a difficult sales process. He kept us up to date and managed the issues raised by the buyer to ensure that the sale went ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025Thank you for your kind words. We’re pleased to hear we could provide the support you needed. We’ll share your feedback with the team, who will be encouraged by your comments. If you require further ...
By : 'P'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SN2
Annie is a [pleasure to deal with. She is knowledgeable, friendly and efficient. An asset to the ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm ...
Marc
By : 'Marzena'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NG5
Our communication with Marc was fast, yet friendly and professional . He was attentive and focused. Once the price was agreed process started immediately which was very important to ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service ...
Jamie
bethan
By : 'Sharon'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Sold price : £98000
Would you recommend ? : Yes
Postcode : CF42
Great service. My offer was accepted promptly. Helpful & Informative ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't ...
Abbie
By : 'Steven'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £163000
Would you recommend ? : Yes
Postcode : TS10
Both springbok and Abbie were fantastic all the way through the process. Abbie constantly kept me updated and pushed updates to speed the whole process along. Thank you so ... Read Full Review
By : Springbok Customer Services
Mar 18, 2025We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's ...
By : 'John'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : CV6
I decided to sell my property to Springbok Properties after struggling with estate agents who couldn’t deliver on their promises. From the start, their approach was professional, and they made the process incredibly easy. The team offered me a fair cash price and managed everything efficiently. I ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's ...
bethan
By : 'AMANDA'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B17
We dealt Bethan during the sale of our house she was very efficient and very attentive to all of our needs I would recommend her and her team to anyone that is dealing with this ... Read Full Review
Haden
By : 'Ellie'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Fast responses from Haden and was happy to answer any questions we ... Read Full Review