The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 173 Reviews
100% Recommended
93% sales valuation accuracy
0% letting valuation accuracy
93% sales fee satisfaction
99% letting fee satisfaction
Sarah
By : 'janey'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : CV8
I would like to express my gratitude to Sarah Garland of F&C Leamington Spa for her professionalism throughout the process. Her communication and feedback was exceptional. Sarah does more than just sell houses, she finds the right people for the right home. When my buyer withdrew we felt we would loose our dream home and yet Sarah came up with realistic solutions which were successful. Sarah is well connected and very proactive. We cannot recommend her highly enough.
Fine & Country Stratford Upon Avon Limited
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 \/ www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 2/19/2019, 8:09:33 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 93% | 93% | £270,000 | £4,650,000 |
Lettings | 0% | 99% | £2,000 | £2,000 |
Fine & Country
11 Dormer Place, Leamington Spa, Warwickshire
CV32 5AA
01926 455950
No Branch Video found...
Sarah
By : 'janey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV8
I would like to express my gratitude to Sarah Garland of F&C Leamington Spa for her professionalism throughout the process. Her communication and feedback was exceptional. Sarah does more than just sell houses, she finds the right people for the right home. When my buyer withdrew we felt... Read Full Review
Sarah
By : 'Tracy'
Services : Sales( As a Vendor )
Sold price : £975000
Would you recommend ? : Yes
Postcode : CV23
Sarah Garland was outstanding from start to finish. Can't fault her professional and caring service throughout the sale of our... Read Full Review
Sarah
By : 'Matt'
Services : Sales( As a Buyer )
Sold price : £865000
Would you recommend ? : Yes
Postcode : CV33
Sarah Garland has been excellent so far in our efforts to buy a property she is marketing. Easily contactable, very helpful at providing reccomendations for thirsd parties e.g. surveyors, and always friendly and... Read Full Review
Sarah
By : 'Liz'
Services : Sales( As a Vendor )
Sold price : £880757
Would you recommend ? : Yes
Postcode : CV35
Simply put Sarah is a star. Whilst other agents seemed to be more interested in getting a quick sale by pricing determined by other local sales, Sarah’s approach was more about what we wanted to achieve and what our property offered that others didn’t. We will always call on... Read Full Review
Sarah
By : 'Colin'
Services : Sales( As a Vendor )
Sold price : £650000
Would you recommend ? : Yes
Postcode : CV33
Just had Sarah (Garland) give us the great news, that after 1 viewing she had sold our house, I’ve used Sarah previously and she’s always produced the goods!!! Fantastic job thanks Sarah!! Here’s to the next... Read Full Review
James
By : 'Nick'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV32
Tough transaction. Week done to execute. Good work by... Read Full Review
Sarah
By : 'Wynford'
Services : Sales( As a Vendor )
Sold price : £2500000
Would you recommend ? : Yes
Postcode : CV47
I hate the pain of selling a house - but..... I had one great experience a while back when Sarah Garland sold a property and achieved 15% more than any other agent had suggested was possible. So this time I called in Sarah again and she masterminded everything that needed to happen. She told me... Read Full Review
Angela
By : 'Stephanie'
Services : Sales( As a Buyer )
Sold price : £725000
Would you recommend ? : Yes
Postcode : CV8
The easiest house move we have completed yet! A seamless end to end journey in both buying and selling from Angela at Fine and Country. The communication was just right, we were always informed and this was all the way through even to after the exchange of keys. I would not hesitate to use Fine and ... Read Full Review
Angela
James
By : 'J'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : CV32
We chose to sell our house in Leamington Spa at a difficult time; rising interest rates and a new prime minister made many potential purchasers reluctant to buy. We picked Fine & Country for their local reputation, especially with property at the higher end of the market. Angela and James ... Read Full Review
Angela
By : 'Greg'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV8
Fine & Country were an absolute pleasure to deal with, Angela couldn’t have been more helpful. We completed in Nov 22, during what was a difficult time due to the ever challenging market, Angela’s calm reassuring approach really got us over the line, we could thank her... Read Full Review
Angela
By : 'Phil'
Services : Sales( As a Vendor )
Sold price : £925000
Would you recommend ? : Yes
Postcode : CV8
From our first meeting Angela was friendly, very knowledgeable and patient. She guided us through the process and was always available to answer both complex and the most basic questions. Despite some quite major hiccups Angela kept on top of everything, and kept us informed at every step. Her... Read Full Review
Sarah
By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £950000
Would you recommend ? : Yes
Postcode : CV35
I moved to Fine and Country as my first agent was not bringing many viewings. I was very happy with the service they provided, their marketing was far superior. Though my buyer took six months to complete, Sarah Garland who sold my property, was efficient, knowledgeable and... Read Full Review
Nicola
By : 'carol'
Services : Sales( As a Vendor )
Sold price : £1250000
Would you recommend ? : Yes
Postcode : CV31
We would have no hesitation in recommending Nicola Moore who recently helped us sell our Victorian Leamington Spa property. Impressively, she secured several serious offers within a week of it being on the market with the sale concluding exceptionally quickly and smoothly with our... Read Full Review
By : Nicky Moore
May 23, 2022Thank you Carol. It was a pleasure to work with you both and I’m so pleased I was able to assist with your move ...
Sarah
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £880751
Would you recommend ? : Yes
Postcode : CV35
All the way through our project we had defaulted to an agent who was considered a friend, his view (of himself) was that he knew the local property market better than any other agent! Unfortunately, for him, he failed to get to know our property, and our views on the local pricing. So we... Read Full Review
James
Nicola
By : 'Rebecca'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV32
James and Nicky have been fantastic. Highly professional yet personal and enthusiastic from our very first meeting to successful completion! Constant updates on progress were impressive and Fine and Country administration simplified the process at every opportunity The quality of all marketing... Read Full Review
James
By : 'LESLEY'
Services : Sales( As a Vendor )
Sold price : £1000010
Would you recommend ? : Yes
Postcode : CV31
I would highly recommend James if you are considering selling your home I have just completed sale on mine and James helped to achieve the record sale price for Whitnash! It was emotional at times but when you feel in safe hands it helps you keep a cool head. He was professional and courteous ... Read Full Review
Angela
Sarah
By : 'A'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : CV34
Our agents, Angela Pitt and Sarah Garland, were really good; professional, engaging and sympathetic to our needs. They were a great team, working well together and giving us solid advice to help us sell our house. We would happily recommend their services to any prospective sellers. From the... Read Full Review
Nicola
By : 'Jacqui'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV47
Nicola Moore has to be the best estate agent I have ever hired. Her professionalism and integrity is outstanding and should most certainly be the benchmark for all estate agents to stand up to. I have engaged a few estate agents in my life time - she is outstanding! Nicola always returns calls... Read Full Review
Jonathan
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
We can’t thank Jon and Annabelle enough for their help with our move from Stratford on Avon to Leamington Spa. We know what a stressful time it can be, but from start through to completion they were always available, keeping us informed, and efficiently moving things along. Nothing was... Read Full Review
By : 'Sara'
Services : Sales( As a Buyer )
Sold price : £725000
Would you recommend ? : Yes
Postcode : CV37
We can't sing Annabelle's praises enough. She is professional, warm, knowledgable and was instrumental in holding our move together to arrive at completion. Annabelle is extremely organised, diligent and hard working. We were able to ring her any time and she would always respond, dealing ... Read Full Review