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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 22 Reviews
90% Recommended
100% letting valuation accuracy
89% letting fee satisfaction
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Valissa
By : 'Celia'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : GU8
Hugely impressed by the service provided by Valissa Burnett at all times, from arranging the viewing to moving in day, and beyond. Efficient, courteous and providing a personal touch in all dealings and communications. I would highly recommend her to anyone.
By : Valissa
Dec 24, 2024Thank you Celia for your lovely review.
Regency Lettings & Property Management Ltd
Rystead Lodge Barn Buildings,Pockford Road, Chddin, Godalming, Surrey
GU8 4XS
01428684540
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 89.00% | £850 | £4,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 6 | 0 | 13 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Write to: Regency Lettings & Property Management Limited, Rystead Lodge Barn Buildings, Chiddingfold, Surrey, GU8 4XS. We are committed to providing a professional service to all our clients and customers. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge. The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 [email protected] www.tpos.co.uk
Last updated at 1/4/2023, 7:41:19 AM by allAgents
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By : 'Do'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : No
Never known a property management company (or business) that answers emails at 11 pm! Excellent service, and very personable ... Read Full Review
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Valissa
By : 'Celia'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
Hugely impressed by the service provided by Valissa Burnett at all times, from arranging the viewing to moving in day, and beyond. Efficient, courteous and providing a personal touch in all dealings and communications. I would highly recommend her to ... Read Full Review
By : Valissa
Dec 24, 2024Thank you Celia for your lovely ...
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Valissa
By : 'Cate'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : GU8
Our experience has been very positive due to the good level of communication we have received that has helped smooth our path through the letting ... Read Full Review
By : Valissa
Dec 23, 2024Thank you Cate for your review. We are passionate about property and providing a good ...
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Valissa
By : 'Sue'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
In today’s impersonal world, Valissa is a breath of fresh air, providing an outstanding level of customer service directed to the individual. She is also a fountain of local knowledge! She works tirelessly for her clients and we are incredibly grateful to her for her hard work. A ... Read Full Review
By : Valissa Burnett
Jun 16, 2022Sue thank you for such a lovely review. I am passionate about what I do and having such nice tenants to deal with makes life such much ...
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Valissa
By : 'John'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £2045
Would you recommend ? : Yes
Postcode : GU8
My wife and I moved from Somerset late 2019 looking to be closer to our remaining daughter following a family trajedgy. We had no success so, after several short rentals, complicated by serious health matters, we moved towards Haslemere to be with old friends. The market was tight but fortunately ... Read Full Review
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Valissa
By : 'Jack'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : GU8
Regency Lettings - My experience with Regency has been extremely positive, Valissa has been approachable, knowledgeable and available from the very beginning. Always friendly, happy to help with a few minor issues we have had and got those fixed quickly. We would happily use her company's ... Read Full Review
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By : 'Mr'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
I am a Tenant by choice; once a decade I have, for one reason or another, had to move again, keeps me for going too complacent! Last year I found, visited and chose this property in Chiddingfold, went through all the usual bureaucracy very efficiently, managed to move ourselves in the middle of ... Read Full Review
By : Valissa Burnett
Jun 13, 2021So pleased we were able to get you moved in in a COVID secure manner without any ...
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Valissa
By : 'Emma'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : GU8
RLPM went the extra mile over & over again, extremely personal & professional customer service. Delighted to have a found an agent like no ... Read Full Review
By : Valissa Burnett
Jun 12, 2021Thank you for the review! Property and good service are our ...
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Valissa
By : 'Stephan'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £4500
Would you recommend ? : Yes
Postcode : KT6
I was very surprised by the very high speed of the property market around London, which made me a bit nervous to find the right property at the right time for our requirements. Finally we trusted in Regency Lettings and are still happy. We found a nice home and everything went smoothly. Valissa has ... Read Full Review
By : Valissa Burnett
Jun 11, 2021Thank you Stephan. So pleased that you and the family are settled in and ...
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Valissa
By : 'Linda'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : GU8
Excellent service from Valissa who is the managing agent for the house I rent. All problems have been acted on promptly with a friendly attitude ... Read Full Review
By : Valissa Burnett
Jun 11, 2021Thank you Linda. I always try to give the best service I can, using great local independent contractors also ...
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Valissa
By : 'Hayley'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU28
I’ve used Regency Lettings for over a year. The service is more than I expected. Valissa has gone above and beyond on many occasions for me as I am not local to the property I rent out. I have a second property which is not local and there is no comparison in agents. I just wish Regency ... Read Full Review
By : Valissa Burnett
Jun 11, 2021Thank you for the lovely review Hayley. It is by being a local independent that we are able to offer a personalised service to all our clients. There are two things we are passionate about Property ...
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Valissa
By : 'Helen'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : GU8
Valissa's professionalism and support was invaluable as I rented my house for the first time. She found excellent tenants and was there every step of the way to guide us through the ... Read Full Review
By : Valissa Burnett
Oct 1, 2019Thank you for the review Helen. I am always delighted to help and to give whatever support is needed, as it can be a daunting process renting out your home and most valuable asset for the first ...
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Valissa
By : 'Rachel'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : GU8
Valissa and her team are exceptionally good. We’ve been letting for twenty years and have never had such a positive experience - we feel our tenants are well looked after and everything is done properly, efficiently and cheerfully. Would recommend extremely highly and without ... Read Full Review
By : Valissa Burnett
Sep 30, 2019Thank you for your review. It is very much ...
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Valissa
By : 'Kerry'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU8
Being out of the country, I needed someone I could trust implicitly to handle the rental of my property. I am very thankful to have come across Valissa and Regency Lettings! All aspects have been handled professionally, and I am constantly kept informed and up to date. It also helps that Valissa ... Read Full Review
By : Valissa Burnett
Sep 23, 2019We specialise in the management of properties for overseas clients, including answering client queries out of hours when it suits our client timescales. We will always look after a clients property ...
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Valissa
By : 'victoria'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
Really lovely people to deal with. Any queries we have had, has been dealt with straight away. Very happy tenants and would always recommend to other ... Read Full Review
By : Valissa Burnett
Sep 23, 2019Thank you. You are equally lovely tenants to deal ...
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Valissa
By : 'Debra'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : GU8
Genuine and personable, open and easy to talk to, to actually talk with ... just some of the qualities I can honestly share about Valissa. At a time when we were just starting out and needed a place to rent, she was right there, helping us close one door and open another. Now, 3 years later, ... Read Full Review
By : Valissa burnett
Sep 21, 2019Thank you for leaving a lovely review, it is always a pleasure to help such lovely ...
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Valissa
By : 'Bethany'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU8
It was our first ever time of getting our own place and we looked on rightmove for a while until one week we clicked on after loosing a bit of hope and then this wonderful flat came up and I emailed Valissa thinking I will here back in a few days as it was a weekend, however Valissa called me an ... Read Full Review
By : Valissa Burnett
Sep 18, 2019Thank you Bethany. It was a pleasure, it is always daunting when you have not rented before. I am always around for any ...
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Valissa
By : 'Charlotte'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU8
I can not recommend Valissa highly enough, she is so thorough, efficient, kind and a pleasure to deal with, you couldn't feel in safer hands. She found me excellent tenants and went totally above and beyond what one would expect to make sure everything ran smoothly, nothing was too much ... Read Full Review
Fees are far more reasonable than those you pay with a large agency and Valissa certainly earns her commission.
By : Valissa Burnett
Jan 30, 2019Thank you for such a lovely review. It is an absolute pleasure to rent out such a beautiful cottage for such a wonderful client, and to lovely tenants too! I love what I do and it is lovely when ...
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Valissa
By : 'Charlotte'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU8
Valissa went above and beyond the role of the agent. She was available at all hours and no issue was too big or small for her to handle. I love that she is so committed to her community and has such passion for what she does. It is truly ... Read Full Review
By : Valissa Burnett
Oct 2, 2017Thank you Charlotte for such a lovely review. It is true I am passionate about what I do and all the more pleasurable for having lovely tenants like you and your family. So pleased that you have ...
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By : 'Anne-Marie'
Branch : Chiddingfold, Rystead Lodge Barn Buildings,Pockford Road, Chddin
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU8
Valissa at Regency Property Management Ltd provided excellent service - top class advice in a professional but personal manner, and goes the extra mile to ensure we were well informed. Highly ... Read Full Review
Good rates - competitive and offering good value for money
