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3.8/5, 15 Reviews
73% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Potential tennant'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW1
Terrible experience with Alex Wallace, director. After being introduced to Alex after his fellow colleague left the company, Alex took over two weeks to contact me despite being accepted on a property where we had no confirmed move in date. After finally receiving a call at nearly 8pm from Alex, he made no apology for the lack of responses (I’d called the office a handful of times to ask for him) and instead simply made it clear we were not important enough to warrant a response. He also made a number of other rude comments to the extend I ended the phone call. Since then I have found a new agent who has found me a beautiful property to rent plus will be selling my local flat.
No procedure set.
Last updated at 9/28/2021, 4:17:14 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 100% | £270,000 | £270,000 |
Lettings | 100% | 99% | £975 | £1,775 |
Snellers
74 Heath Road, London, Greater London
TW1 4BW
020 8892 5555
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Potential'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW1
Terrible experience with Alex Wallace, director. After being introduced to Alex after his fellow colleague left the company, Alex took over two weeks to contact me despite being accepted on a property where we had no confirmed move in date. After finally receiving a call at nearly 8pm from... Read Full Review
Kieron
By : 'Joanna'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : TW1
Avoid Twickenham Snellers at all costs. We’re currently going through an end of tenancy dispute after only renting for 3 months. We had to end the tenancy early due to mould in the bedroom which was making us ill. We had spent a month sleeping in the lounge and they had no interest in... Read Full Review
By : Lucy
Jul 11, 2024Dear Joanna, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at [email protected]. I can look into this ...
Kieron
By : 'Danny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
My move during the lockdown were smooth, fast and professional. I moved in my flat within 2 weeks time. From viewing confirmation until physical moving in. Mr Kieron were helpful throughout all process. Excellent service and great communication. Thank you so... Read Full Review
By : Sarah Tranter
Jan 28, 2021Dear Danny, Thank you for taking the time to leave us a five star review and wish you all the best in your new home. Kind regards, Sarah ...
By : 'Stephanie'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : No
Postcode : TW2
Would give 0 stars if I could. We tried to sell our property with them and it was a nightmare from start to finish. Before we decided to go with them they said they had rung around their list of buyers and lots had said they were interested in seeing our property and would consider paying the price ... Read Full Review
Tilly
By : 'Oksana'
Services : Letting( As a Tenant )
Rent PCM : £1775
Would you recommend ? : Yes
Postcode : TW3
Tilly Brown.she such a professional she tried to helping us she can.she friendly,warm person.I recommend and as it will be necessary I will be back to you... Read Full Review
By : Oksana
Jun 22, 2020I am ...
Kelly
By : 'Adrian'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : TW1
Kelly Baldwin has simply restored my faith in property management from a tenants perspective. She was professional, diligent and expedited the repairs as necessary whilst keeping great communication throughout. Many thanks... Read Full Review
Anna
By : 'ML'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW2
Anna has been the property manager for the flat I am letting in Twickenham through Snellers. She was a huge support at the start of the tenancy and I have absolute confidence in her ability to manage the letting without any intervention by... Read Full Review
Very fair I believe.
Charlotte
By : 'Paul'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : TW2
Have had the pleasure of dealing with Charlotte during the rental of my flat. Always so friendly helpful and professional. She really is a huge asset to Snellers ! Thank you for all your assistance... Read Full Review
Good
Charlotte
By : 'Jayne'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
I've been a tenant with Snellers for nearly two years now, and they've always been really helpful and attentive when it comes to sorting out any issues with my flat. Charlotte Nugent has been instrumental in getting a bit of work done on it recently, and I'm really happy with (a) how ... Read Full Review
By : 'Amy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW2
Jamie and Pal were fantastic in finding me a buyer within days of going on the market. Impeccable service, such friendly staff and great advice. Can't thank you all... Read Full Review
Anna
By : 'Donald'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW1
Awesome service and delighted the renters and owners as we closed this deal. Truly professional and great communicator. Thank... Read Full Review
By : 'Jack'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : TW1
Snellers are one of a handful of estate agents who continue to advertise properties as being for sale when in fact they have gone 'under offer'. This advertising under false pretences wastes people's time and such a flagrant misselling of goods suggests just how low this agency will... Read Full Review
Anna
By : 'Andy'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TW2
Superb service from the lettings team, principally Richard and Kieron (and Charlotte) and a SIX-star property management by Anna Harrison. Our property is in safe hands - any issues have been resolved efficiently and cost... Read Full Review
Fair
By : Asma
Mar 27, 2018Dear Andy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our ...
Anna
By : 'Eszter'
Services : Letting( As a Tenant )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : TW2
We've been renting trough Snellers for the last five years and find it both professional and friendly. Anna Harrison was really helpful and patient with the matters that needed needed to be addressed. We are truely grateful to... Read Full Review
By : Asma
Feb 14, 2018Dear Eszter, I am writing to say thank you for your kind comments about the service you received from our Twickenham Office. We really appreciate you taking the time to post this review as ...
Anna
By : 'Frank'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : TW2
Snellers property management service is both professional and friendly. Nothing is too much trouble. I would be happy to recommend the management service to all local... Read Full Review
By : Asma
Jun 8, 2017Dear Frank, We are delighted to read that our Twickenham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the ...