We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in touch to manage the tenant find. This is the first property that we are renting out which was newly refurbished with high quality items, newly decorated, new flooring, carpets and curtains all around,... Read Full Review

After several phone calls and being given a wrong number I finally got through to Poppy Quayle who was not very receptive to my frustration. Due to a very unhelpful and unprofessional conversation I will be using other agents in the future. We have given our custom to W H Brown for over 20 years... Read Full Review

Excellence service from Aidan Buckland, Deposit Coordinator. After having a number of issues with a previous tenant. Aidan worked efficiently, to recoup all rental arrears. Aidan communicated well throughout the process and never failed to answers any questions I had throughout. Thank... Read Full Review

As a Landlord I've found William H Browns Norwich to be helpful and pro-active with lettings, inventory's, sourcing good tenants, tenant credit checks and general advice. Their fees are clear and seem in line with the lettings market. Happy to... Read Full Review

We especially wish to thank Dominic at the Unthank office for his perseverance in guiding us to a successful sale of our flat. His undivided attention throughout the process is greatly appreciated by... Read Full Review

I have found Poppy Quayle incredibly helpful looking after my 2 properties. She is refreshingly honest and conscientious in all our dealings and very helpful. I especially like her friendly approach and her communication skills are first rate. Very grateful having her looking after me, Thank You... Read Full Review

My new tenant has been rather demanding and Poppy's professional and pro-active support has been very much... Read Full Review

With constant enthusiasm and drive William H Brown eventually found us our property. Their response was always quick and too the point. We were beginning to lose the will to live re viewings which seemed never to just be right and in the constant rain was often depressing. Lewis kept my spirits... Read Full Review

I would like to express the callous, cash led approach they had to my elderly mother from start to finish. From the outset Stephen entered a vulnerable 75 year old elderly ladys home and signed her up to the most expensive 20 week, sole contract possible with expensive additional photos that my... Read Full Review

I had placed an offer on a house which I was assured it had been accepted, and encouraged to get the ball rolling. This I did, only to find out that another offer had been placed, I then placed another offer. I was assured that the manager would call me back by the end of the day to let me know... Read Full Review

I made an appointment a week in advance for my girlfriend and I to view a flat in the Westlegate area in Norwich. I made this appointment with Tristan, who had previously made several calls to me to 'see how things are going'. We agreed to meet at the flat at 10:00 Saturday morning. We arrived... Read Full Review

Since I moved to the opposite side of the country some years ago my property in Norwich has been managed by Rhiannon from William H Brown. Rhiannon is always prompt to communicate any issues requiring my attention and then equally prompt at getting them dealt with according to my... Read Full Review

Extremely dodgy, unafraid to tell down right lies. Avoid if you are an investor selling - they do not market your property - you can guess their reasons. I was told that a property that had just come on to their website an hour before but had not yet been fully loaded was suddenly under offer and... Read Full Review

From the moment Dominic took on our property he did an excellent job, keeping us well informed and abreast of all developments. He also managed negotiations with potential buyers brilliantly and secured a great price on our property. Huge thanks to Dominic, Mark, Darren and Pascale for helping our... Read Full Review

All the staff were very professional and helpful throughout the sale of our house. They worked hard to arrange an excellent number of viewings and gave prompt feedback. The Negotiator worked hard on our behalf during the final discussions with the purchaser. Having the Estate Agents office near to... Read Full Review

We have just bought our first home through Pascale at William H Brown Golden Triangle. Buying a house is certainly not an easy process, but all through the purchase we have known that Pascale will do her very best to progress things quickly and smoothly and keep us informed every step of the... Read Full Review

I used them for selling my house. Awful service. Poor communication, emails and phone calls ignored. Completely incompetent. Once I had has signed the selling contract they didn't... Read Full Review