The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
3.4/5, 15 Reviews
53% Recommended
0% sales valuation accuracy
80% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
By : 'Mara'
Services : Letting(As a Tenant)
Rent PCM : £870
Would you recommend ? : No
Postcode : NN14
<p>This is an awful company , full of arrogant people. I would advise any tenant to steer clear of them. They will treat you like trash. </p><p>I'm sure they will have a lot to say about me , they are good at wording things well , and making things look well for them. </p><p>Myself, and everyone I know ,has been shocked at the way they have treated me any my two young daughters. They seem to think they are bigger and better/ and perhaps they have the upper hand in this particular situation. They will say I was a bad tenant , but the house has been exceptionally maintained. I never called and made a fuss about anything. They will say I boarded dogs . I did. For friends. To make extra money to make ends meet. I offered to put down more deposit . They were never willing to have a conversation. They chucked section 21 through the letterbox , without any forewarning , knowing I have two young children who could have read it first! ( they make a profit by getting the landlord to re-let) </p><p>They informed me they wanted to carry out an inspection, and when I said I wanted to be there for it , and on that particular day I wasn't available due to work , they tried to intimidate me. When I stood my ground and offered many other days I would be available, they said “it's happening when we say it's happening “ </p><p>I have two young children, of course I don't want strangers in our home without me present. They wouldn't hear it . It's their way or the highway. As far as I'm aware , both parties should come to a reasonable agreement. </p><p>They have been rude via email and via the phone. Showing real bullish behaviour. I will admit , after section 21 was served , I paid my rent late , but NEVER before. That was because I was angry (acting on emotion )that they are evicting us , only to re- let the property to another tenant. I offered to pay more rent , I offered to put down more deposit. When I called them , they laughed at me and intimidated me. They have chosen to make us homeless, just to re let the property. They never had a conversation with me . It is a personal vendetta, they have done nothing but discriminate against me. I am willing to admit to my mistakes, I am certain they will come back with a very professional reply to this review. I can see from all the previous reviews they can't accept any criticism and get extremely defensive. But there are many reviews all saying the same things 'rude' , 'unhelpful ' unprofessional ' etc </p><p>This is not a company which is run by decent people , it seems they are a bunch of sharks who will do anything for extra money. They will attack, they will not listen , and they will belittle and bully you. </p><p>I have emails showing this is a pattern of behaviour .</p>
By : Mark Hurd
Nov 29, 2024Dear Dagmire, It is the landlord\'s decision to evict you not Let It\'s. The reasons are because you have been in repeated breach of your tenancy by not paying your rent, denying access to your property for inspections and operating a dog day care business from the property which you have refused to stop doing. We are not earning extra money because we take a commission from the rent which you have chosen not to pay. You are not a good tenant, you are, in fact, quite the opposite.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 0% | 67% | £0 | £0 |
Lettings | 80% | 67% | £725 | £2,300 |
Let It!
4 Montagu Street, Kettering, Northamptonshire
NN16 8RU
01536 514990
By : 'Mara'
Services : Letting( As a Tenant )
Rent PCM : £870
Would you recommend ? : No
Postcode : NN14
<p>This is an awful company , full of arrogant people. I would advise any tenant to steer clear of them. They will treat you like trash. </p><p>I'm sure they will have a lot to say about me , they are good at wording things well , and making things look well for them.... Read Full Review
By : Mark Hurd
Nov 29, 2024Dear Dagmire, It is the landlord\'s decision to evict you not Let It\'s. The reasons are because you have been in repeated breach of your tenancy by not paying your rent, denying access to your ...
By : 'Fatima'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE16
Thanks Let It Team, Kettering. Super helpful, efficient tenancy stress... Read Full Review
By : 'chegg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NN16
I have tried many agents and LetIt will remain my top choice. Efficient, dedicated and will always seek you get what you wanted. Never tired of seeing you over and over again till you are satisfied. It's good to also mention that they follow up that you have no issues with your apartment.... Read Full Review
Connie
Tom
By : 'Michael'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NN16
Very professional,helpful and flexible. They go the extra mile and make your experience as seamless as possible. Highly recommended by... Read Full Review
Connie
By : 'Chloe'
Services : Letting( As a Tenant )
Rent PCM : £1330
Would you recommend ? : Yes
Postcode : NN14
I had a great experience with Let It Kettering, I logged an issue with our toilet at 1 pm and it was fixed by 4 pm the same day. I have rented for a few years, and I am used to waiting weeks and having to constantly chase to get things fixed so this was a breath of fresh air and shows how agents... Read Full Review
Connie
By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : NN10
I’m giving Letit a 5 star rating due to there maintenance team . Connie actually . So helpful all the time , tried to get problems solved very quickly . The only thing I would say , which is not connected to all the team . Iv called a few times and been interrogated why I want to... Read Full Review
By : 'Havva'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN16
Unprofessional Absolutely rude and unprofessional. Unable to fully read emails before responding. Went as far as calling me names in emails which got sent back to me. Then tried telling me 'it was meant to be an internal email' as if that makes it ok. Contacted me later than when they... Read Full Review
By : 'Joan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN15
I have used the services of Let it and Sell It over the last few years and have always had great service. Everyone I have spoken to has been polite and helpful and I would particularly like to thank Liam, Blanka, Vanessa and Tom. I have recommended the Agency to others and would use them again... Read Full Review
I was very pleased with the fees agreed
Vanessa
Tom
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN16
I looked at Kettering as an investment area nearly four years ago and interviewed all the agents in the town. Lett-It were the stand out agents, by far, and three and a half years and a few properties later they have proved time numerous times that they were the right choice. They are friendly,... Read Full Review
Good
By : 'Capt'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN16
I cannot praise the team at Let It in Kettering. They have been looking after my let property for several years now but this year they stepped outside their comfort zone and excelled in the assistance and management of my situation. In early March whilst my property was unoccupied waiting for new... Read Full Review
This agents fees are superb compared to the others. I am a soldier and they took that into consideration and ensured that I was given a very good rate in relation to their management fee. The best around by far.
By : 'Roberts'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN15
Let It came recommended to me and they have managed my property for some years now. My experience of this agent has been nothing but positive. I have always found their staff to be extremely efficient, professional and friendly. If there are problems, they provide solutions and have a team of... Read Full Review
I have found fees to be reasonable for the service they provide.
By : 'Sergejs'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NN16
Do not waste your time with them!! Adverts are misleading. Staff is unprofessional. They support sexism! The story is that I've phoned up and asked to view the property. The person on the phone advised me that somebody will phone me back regarding it by the end of the day as the occupant still ... Read Full Review
By : 'Angel67'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN15
Would advise to avoid this letting agent! Had nothing but problems with them. I've had multiple conversations with people about important information that's not been passed over to the landlord. Once they get your money that's all they care about! Even unable to give the correct information on a... Read Full Review
Agents fees are quite high, even charging to provide references to another agency for moving.
By : 'Do'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NN15
Very unprofessional estate agent. Continued with viewings on a property after an offer had been accepted only to tell us the night before we were due to provide all relevant documents and have a survey carried out that someone had offered higher....we had no idea. Do not use! Untrustworthy and very ... Read Full Review
By : 'JW1969'
Services : Letting( As a Owner )
Would you recommend ? : No
We have had an absoloutely terrible time with this agency. We are first time landlords and trusted the `hype` that owner Mark Hurd displayed to us. In fact they have took our money each month and have not delivered on their promisses. They have not responded to phone and email messages they... Read Full Review
By : Mark Hurd
Jul 20, 2018This statement is dishonest and abuse of your review system. I have only just seen it but I remember this situation very clearly because of the questionable attitude of the landlord towards her legal ...