AVOID AVOID AVOID. When we moved into our apartment, there was damage to both bedroom walls due to nails/plugs having been installed by a previous tenant. The check-in report provided by Bridgfords carefully avoided any photos of those parts of the walls in particular, and made no mention of the... Read Full Review

Provision for a zero star please They are the worst. Don't... Read Full Review

Only reason I'm giving 1 star is because I can't give them zero. Horrendous property agency - completely incompetent of managing my... Read Full Review

Wasted my time to come all the way from Sheffield to Leeds for viewing a property. The agent was never present at the time and place of meeting. Called the company and they said someone will be coming at location soon but 20 minutes past no one was there. Shameful and absolutely... Read Full Review

If I could give them zero stars I would. Absolutely shocking service and they’re purposely obstructive when it comes to reporting and completing repairs in a timely manner. They rely on tenants not knowing the law or their... Read Full Review

The only reason they have one star is because I cant give them zero. Shocking irresponsible agent. As I type my sons flat is still flooding with water from the flat above for 3 days! The emergency number LIV cant help, the concierge cant help, the fire brigade cant yet help, impossible to contact... Read Full Review

Feel like I am wasting my time even leaving a review for this agency, Called and left messages for call back many many times, not once I received a call from them. Every time I called, it went to voice mail. Not sure if anyone is working, or if any one is... Read Full Review

The worst experience with an agency I have ever had. They called me even in the night during my holidays to have immediately a payment via call, and even before I read a contract! Then when I asked to bring me to the flat they told me to get the keys and go find the flat by myself. They are... Read Full Review

What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and... Read Full Review

What a great team. it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient and prompt. great communication and very helpful staff, going above and... Read Full Review

Terrible agency!! Terrible communication!!! Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postlone again.. on the 3rd day once again cancelled my viewing saying the property was... Read Full Review

Scam!! Was moved into flat which was absolutely filthy and mouldy, with broken vital amenities and was told after signing the contract these would not be fixed anymore. It was disgusting. Do NOT sign here please for your own... Read Full Review

Haven't met worst Customer Service than this. I am/was a potential client but they just do not answer the phone or reply my e-mails. I had a viewing scheduled and tried to contact them to confirm. Called multiple times and when someone finally answered the agent simply said it was not fair... Read Full Review

Was moved im to a dirty ,unhygienic , hazardous flat. Unfortunately did not notice at the viewing as the viewing was rushed and was also told the property would be clean prior to moving in. Mouldy, rotting food in fridge/ freezer , dirt on the floor, leaking boiler which had leaked in to the... Read Full Review

My flat was under the management of Bridgefords. It's really difficult to get hold of their phone lines, response is horrible, charges were unfair, got tenants into the property who caused chaos to neighbours and to me. And, finally they provided wrong evidence to zero deposit scheme that... Read Full Review

Trying to get in the Leeds market feels next to impossible. Thomas, Alia and the whole team at Bridgefords made it very doable. Felt like a mountain until I met their team. They found a perfect little apartment that met all my needs, helped me negotiate and not to mention their kind and friendly... Read Full Review

Couldn’t event give them 0.5 stars. SCAM. SCAM. Avoid Alia and her team. They are liars. I got the flat without viewing in person but got sent a video n also called up to ask more about details. Told me the flat facing riverside but it isn’t. STAY AWAY from them. They fault... Read Full Review

Scam scam scam. Got the flat without physical viewing but they sent me the video instead. Told me on the phone the flat is facing riverside but it isnt. False advertisement. Turned out its absolutely awful as its mouldy and furniture was broken. Called them up and nothing ever sorted and they... Read Full Review

What a bunch of time wasters especially Alia Gould. They need to realise that if you are going to tell lies you need a good memory. If you are going to tell lies don't do it via email. I score them at minus 5... Read Full Review

They rushed us into putting down a holding fee without signing anything and then did not give us any confirmation of the payment. They became very hard to reach as soon as they had our money. We had some questions that we wanted to ask about before we sign the Application to rent document and put... Read Full Review