terrible experience as a landlord. The Sunbury team (West London) were very poor in managing my property, porr communication, basic mistakes (wrong keys, missed appointments, lack of professionalism overall). I would never use them... Read Full Review

These guys are pathetic!!!! Don't trust them. We were 3 people looking for a flat and we told them on the very first day that we are a couple and a friend and they will need HMO licence on the property. They kept us hanging for a month. Their agent Sofie kept assuring us that the flat is... Read Full Review

Complete waste of time Booked viewing, the didnt bother to turn up without even calling to cancel, or sending an email explanation. Did not want to use again after this incident but they had a monopoly on a property I wanted to view. Contacted them, they asked a bunch of details, heard... Read Full Review

Despicable estate agents, kept trying to force me to drop my sale price only a couple of weeks in. Rude staff who never return calls and try to intimidate you. The Sunbury branch refused to return my door key when I ended my contract with them and were disgustingly rude to me. WOULD NEVER USE... Read Full Review

Paid our holding fee to the Sunbury branch for a bungalow in Sunbury and they went ahead and let the property to someone else without letting us know.Very unprofessional and rude... Read Full Review

Very rude and unprofessional. Was very intimidating Didn't deal with my offer appropriately. He got another agent to call me to cancel my viewing of the other property in the same... Read Full Review

Agent couldn't be done a lot if the agent work fare under CPRs rules.and treat client with respect and manner. Special branch manager MR DANIEL SHORT it's very unprofessional it's a liar and... Read Full Review

Gabby and Gary helped me when i locked myself out my house. went the extra mile even though not the job to help me get back in by going through records for landlord details and searching for spare keys. hansk for this exceptional service not in the scope of your... Read Full Review

Trying to get to speak to Mike Thomas regarding a clients expirying mortgage offer is mission impossible. Despite leaving more than 5 messages for urgent call back over two days, I'm still waiting to hear from him. Apparently, he's a sales progressor. If he progresses sales as well as he calls... Read Full Review

Such a bad experience with this agent so far. The letting of the property was ok but the property management so far has been awful. The Bracknell office who appear to manage this never respond to emails even when you complain to a manager. They have so far taken 17 days and counting to respond to... Read Full Review

Chancellors were great when they wanted my business but I am getting a poor property management service as a landlord. They do not return calls or even acknowledge my emails. I am very frustrated and changing agents at the end of this... Read Full Review

Not very professional, waited in on Saturday for a viewing, who never turned up then called them to confirm if the people were still coming, they said they would get the manager to call back, called again on Monday to find out what happened as never had a call back, still no reply so two message... Read Full Review

Was looking for a first time property for myself and my other half which would later be let to others by my brother who was going in with me on the purchase.....after requesting a viewing....and specifically stating to be contacted via email as i was not allowed to take personal calls at work, a... Read Full Review