4 months of constant reminders to change an Intercom. I believe the secretary is used to people calling in with attitude so I was very polite, only to be almost hung up on by default it would seem. I asked about the issue which has taken them 4 months to acknowledge let alone rectify. I was met... Read Full Review

Dont touch this company or any company associated with it. Highdorn, My Deposits, Daejan. Utterly unscrupulous and without any shame at all. They treated friends of ours who had little English like dirt and only court action got their deposit back.... Read Full Review

extremely rude staff that treat tenants like rubbish. Every single time they come in they ask for our details and our landlord has also given them - but they never use them to contact us prior coming. They may call themselves a property management company, but they don't even know the basics... Read Full Review

Really can’t even describe how terrible this agency is. DO NOT RENT A PROPERTY THEY MANAGE. No matter how nice or how good the price you will regret it. No replies, rude office staff, repairs never done or by terrible cowboy builders/plumbers who leave everything a mess, damp throughout... Read Full Review

I would give no stars if I could. The worst company I have to deal with, and that's saying something considering I have to deal with so many different service companies as part of my job. The over charging for every single thing is horrific, which is increasing exponentially year on... Read Full Review

I would like to share my recent experience with Freshwater Management company. Ms Shioban and Mr Jonathan were really great to work with. I was in need of a parking bay during Christmas vacation but due to most of the staff being on Holiday , the formal ticket could not be issued during... Read Full Review

Since buying a leasehold flat in a Freshwater block about two years ago I found the service charges to be excessive with unjustified increases of nearly 100% per year. The standard of the services very poor (especially for the level of charges) and the attitude of staff surly and unhelpful. If I... Read Full Review

Rude & extremely unprofessional company. They over charge leaseholders & make up their own prices & jobs. They quite happily take your money but do nothing to show for it & when a major job needs doing, they rip you off no end. I have a small 2 bed flat in a block above a shop... Read Full Review

We bought a flat within a block that is managed by Freshwater a year ago. When we purchased the property we were told the service charge was £200 per quarter but have paid over £300 every quarter and have just received a huge excess service charge invoice with an attached schedule... Read Full Review

We have had a ‘historic leak' in our shop for a very long time, I have phoned and emailed Freshwater regarding the leak on several occasions with no avail. I would NOT even recommend this company to my worst enemy (if I had one!). The fire exit to the rear of our property is falling away from ... Read Full Review

Utterly terrible. Company based purely around turning a profit with total disregard to clients. I would give them a negative score if I could. Word of advice never believe anything they say to you, and if they tell you something make sure you get it in writing because it will come back to bite... Read Full Review

Well, I'm glad that's over. I've sold my flat in Taymount Grange now and will soon never have to deal with Freshwater again. Both in buying, leaseholding and finally in selling, my experience is that they are exceedingly slow, their bills are very very high in comparison to others and they... Read Full Review

Freshwater are the kings of bad managers. Don't go anywhere near... Read Full Review