Poor communication looking to pass on incurred charges due to theirown errors , overinflated charges services they are unwilling to provide a breakdown of . Invoicing in advance of works being completed . A stuttering credit control manager when challenged who then bumbled through the call to... Read Full Review

The crazy thing about [email protected] is that they complete the job before collecting payments. now I have a great school grades to show for... Read Full Review

The worst company I have ever had the misfortune of dealing with. Not only was the property manager poor at communication, he was also dishonest and extremely unethical when dealing with issues faced by residents. I was very glad to move away and not deal with them anymore. Avoid at all... Read Full Review

Absolute crooks. Quick to send you bills demanding payment within 7 days and send you threatening letters but when it comes to them refunding you money they will drag theirs heels and wipe out money owed to you with sudden new random fees. When I moved out of my property, I was expecting my... Read Full Review

<p>Loss of Personal Data Rights. I entered into a dispute with HPMS when they invalidated my building insurance to my loss of £10,045.25. To resolve my dispute of who said what in a phone call I asked Property Manager Alexander for a copy of my call recording. HPMS Privacy Notice found at the ... Read Full Review

We sacked Hacking & Paterson. They were shocking. Our development lost all trust in any of them. They were caught out not being open, honest or transparent in their dealings with the residents, tried divide and rule, kept owners separate by claiming water ingress issues were not felt by... Read Full Review

No stars is appropriate. Where to start.. extortionate and overcharging, no work done, claims for work done when the council was liable and did work. Disgusting customer service Late fees applied at will and demands, Harassment and threats of legal action on small sums which become big... Read Full Review

Having lived and owned a number of properties that have been serviced by factors, I can comfortably say that Hacking &amp; Paterson are truly the worst of the lot &ndash; and to be bottom of the table in a sector with such a poor reputation is saying something. My experience over the... Read Full Review

I have been dealing with HP for years now and they consistently don't reply to emails and will ignore any request for communications. The contractors they hire are obsessed with temporary fix after temporary fix and are clearly all about rising every last penny from you. If i conducted... Read Full Review

Great customer service from Kirsty at H&amp;P Glasgow. Always listens, takes on board any issues and deals with them effectively and professionally until... Read Full Review

Kirsty has been invaluable in helping sort out annual maintenance of the gutters and roof. Her service is professional and speedy. It's nice to know there's something there to help maintain the upkeep of the building. Thanks Kirsty for all your hard... Read Full Review

Phoned earlier today H&P and spoke to Lynsey regarding an enquiry I had over faulty street lighting to the rear of my property. She was brilliant and quickly arranged for someone to come out over the next few days to check it all out. All this was backed up with a confirmation email. She was... Read Full Review

Kirsty Rodgers continues to deliver excellent customer service to the owners in Kennedy Court, Giffnock. She shows a keen interest in supporting owners and has taken part in several visits to the development as well as attending committee meetings etc. She is knowledgeable, articulate and very... Read Full Review

Ohh I thank God so so much for giving me the chance to recover my loss from the skammers who almost ruined my life. They introduced me to a fake investment platform called Coin24invest, i made surface research about the website for a few days before i deposited 23,000 USD in their wallet, it got... Read Full Review

FACTORS LIKE THIS LOT ARE JUST A BUNCH OF CROOKS ITS TIME SCOTLAND'S FACTORING LAWS ARE CHANGED BULLIES ARROGANT ABUSEING HOME OWNERS ... Read Full Review

Absolutely useless robbing thieves! Will charge over the amount for something that takes them a lifetime to get round to in the first place. Incompetent, slow and very rude customer service. Avoid at all costs, if unable to avoid I recommend changing factoring companies for your property. The... Read Full Review

Think the fact they are all wearing masks in the wee photo is very appropriate. Bunch of thieves. Dreadful to deal with on any level. Staff downright rude. Prices for what they offer are extorniate - especially for flats - Not quite sure people understand that although your Buildings Insurance... Read Full Review

I rang the Glasgow office today to pay an outstanding fee and set up a monthly payment but I couldn't because the member of staff I spoke to was so rude. She (Melissa Wright) was cheeky and constantly spoke over me when I queried anything. She was defensive and when I asked her to please... Read Full Review

Disgusting company to deal with! Maybe it&rsquo;s time to contact the Scottish Government to get these money sucking management companies shut... Read Full Review

Absolutely the most disgusting cretins to ever exist. They should not be allowed to operate as a business. They lie and steal money and make it up as they go along, ignoring their own paperwork. So many bad reviews tells you all you need to know. 1 star is too generous. Evil beyond the... Read Full Review