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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.2/5, 27 Reviews
52% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
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By : 'Will'
Services : Letting(As a Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : NR7
We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago and are yet to receive our FULL deposit back. We had the property professionally cleaned and made sure everything was as it should be, yet William H Brown are doing everything in their power to withhold our deposit due to a landlord not responding to have the funds released. We are owed £1,500 by William H Brown, the only reason we've been given for them withholding our deposit is "unpaid bills", which we have proven time and again is not true. They have not sent any evidence of these bills and after contacting the council and OVO directly, they have confirmed there is no money owed on our accounts. AVOID THIS COMPANY AND THEIR SUBSIDARY, SEQUENCE HOME AT ALL COSTS. As a side note, if you're renting in Norwich DO NOT rent a property owned by Silver Let LTD. They are crooks and will try to steal your money.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £340,000 | £350,000 |
| Lettings | 100% | 60% | £500 | £1,300 |
William H Brown
Kiosk at unit 1 Tesco store blue bore lane, Norwich, Norfolk
NR7 8AB
01603670073
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By : 'Will'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : NR7
We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago and are yet to receive our FULL deposit back. We had the property professionally cleaned and made sure everything was as it should be, yet William H Brown are doing everything in their power to ... Read Full Review
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By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IP33
My landlord reduced my deposit. It took five weeks - FIVE WEEKS - to actually get my own money back from this hopeless, incompetent organisation. Their internal processes are hopeless, they don't follow things up, don't communicate between departments and worse still, don't take... Read Full Review
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By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : NR5
The WORST customer service I have ever encountered, and it seems I very much dodged a bullet. I recently went to view a rental property, agreed to pay 12 months rent upfront and a provisional move-in date, signed the tenancy, paid the 1st month's rent and damage deposit in advance (rest on... Read Full Review
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Fabio
By : 'Blessing'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR5
Thank you for helping out Fabio and following up with calls and emails for the... Read Full Review
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Courtney
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NR17
We relocated from a different part of the country and from the first viewing with Gareth and the support of Courtney from the Select team, their management of our purchase was excellent. Nothing was too much trouble and we wish to thank them both for... Read Full Review
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matt
Fabio
By : 'Yusef'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NR7
Matt helped me with my moving in, despite having a few technicalities both him and Fabio sorted them out with no issues, all the while communicating swiftly to me how it was going. I even accidentally locked my key in my room on the first night and Matt turned around to help me outside of his... Read Full Review
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Fabio
By : 'Mercy'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : NR4
Very professional staff! Spoke to Fabio, Ethan, Gordon and Andra and they were very helpful and informative… I was very happy with the services, bless... Read Full Review
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Fabio
By : 'Sharon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR4
I recently interacted with Ethan, Fabio, Gordon and Andra and they were professional, very helpful and awesome in general. Keep it up the great... Read Full Review
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matt
By : 'Fraser'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CF64
I spoke to Matt on the phone and they were very helpful and friendly. something that has been hard to come by in my recent search for a property. Matt took the time to help me with questions, suggestions and good... Read Full Review
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Tom
By : 'Kieron'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : NR5
Absolutely awful experience with William H Brown in Norwich. We viewed a property in January and put a holding deposit down to be told the next day that the property had actually been let to someone else. We shortly agreed to rent a different property from them with this holding deposit being... Read Full Review
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Lizzie
By : 'Debbie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NR12
Lizzie was a star ? I feel she made my family’s move go smoothly. If we phoned with any questions or queries she replied straight away and kept us updated all the way through the process. I would recommend her to anyone who wants to move or buy a... Read Full Review
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Fabio
By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : NR6
After a rocky start Fabio worked hard to restore my faith and worked all hours keeping me updated, this included evenings and weekends and spent time greying to know me building great... Read Full Review
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Fabio
By : 'Josh'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : NR1
A few hiccups along the way but we git there in the end. Grateful for Fabio and his hard... Read Full Review
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Fabio
By : 'Olorunpomi'
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : NR7
It was a top notch customer service experience with Fabio of William h brown. He was of great help in sorting out my accommodation issues for me. Well done job... Read Full Review
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Phoebe
By : 'Jodie'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : NR3
5* We are absolutely over the moon! After not having much luck with our search, Phoebe and Fabio went above and beyond for us. Even staying late to make sure we secured the property. I couldn’t recommend William H Brown Estate Agents enough. Thank you Phoebe &... Read Full Review
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Fabio
By : 'Shyam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR1
Much appreciated Fabio's help and his constant support to get the tenancy process smoother which made my life easier to get the flat on... Read Full Review
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Mia
By : 'faith'
Services : Letting( Property Management )
Rent PCM : £560
Would you recommend ? : Yes
Postcode : NR3
truthfully at times I'm slack with responding to my emails.... Mia Barron seems to have instinctively assessed me and so she realises that I will always ask for quotes and she speedily and efficiently acquires them for me....I've been contacted by my tenant via Mia thanking me for the... Read Full Review
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By : 'police'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW3
This is about the Norwich branch. Unfortunately I have to agree with all the comments about them below. Highly unprofessional and aggressive with students. They do have a lot of properties and so you are forced to go with them and landlords don’t seem to care about this. Their contract... Read Full Review
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Mad
By : 'Nikki'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : NR13
They got me lots of viewings and walked me through the processes. Particular thanks to Maddie and Matty who have been absolute stars and so helpful and kept in contact with updates and... Read Full Review
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By : 'Steven'
Services : Conveyancing
Sold price : £350000
Would you recommend ? : No
Postcode : NR8
Absolutely shocking estate agent! This company constantly harass me by calling me trying to get me to sell my house with them. I have told them time after time to remove all my details from their database and I'm not interested but they still continue with their pushy sales. Avoid them at... Read Full Review
By : Anonymous
Oct 19, 2023Terrible company, constantly calling and harassing me to sell my house with them, very arrogant and rude on the phone asking why I didn\'t choose them as an agent. A different Norwich estate agent ...