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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.4/5, 5 Reviews
60% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
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By : 'Lauren'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : NE11
There's a few words that I would use to describe my experience with Suzanne Graham estate agents - Combatant. Condescending. Rude. Argumentative. Unprofessional. The communication I received was poor at best. I wasn't made aware that the tenant failed a credit check and had huge levels of debt before they moved in. I found there to be a lack of process knowledge, a lack of integrity and lack of respect shown to their client. After escalating the complaint to the director herself, it's clear where these issues filter down from. I have now had to escalate further to the ombudsman and therefore would never be able to recommend them in any capacity.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £120,000 | £134,000 |
| Lettings | 0% | 0% | £0 | £0 |
Suzanne Graham Estate Agents
41 Front Street, Newcastle upon Tyne, Tyne and Wear
NE16 4EA
0191 488 2222
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Scot'
Services : Sales( As a Vendor )
Sold price : £120000
Would you recommend ? : Yes
Postcode : NE10
From the initial day of valuation right the way through the process of selling Suzanne Claire and Lisa were superb keeping myself informed with updates and liaising with our solicitor. Couldn't have made it any easier and their customer focus excellent. Thanks so... Read Full Review
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By : 'Lauren'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NE11
There's a few words that I would use to describe my experience with Suzanne Graham estate agents - Combatant. Condescending. Rude. Argumentative. Unprofessional. The communication I received was poor at best. I wasn't made aware that the tenant failed a credit check and had... Read Full Review
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Suzanne Graham
By : 'Lewis'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NE16
Absolutely horrendous customer service. Abusive and rude staff. Completely unprofessional. Failed to follow up on a written agreement. Would not recommend whatsoever. If anything this company needs reported. The fact that head and name of the company ‘Suzanne Graham’ is the most ... Read Full Review
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Lesley
By : 'Margaret'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE16
An excellent service from beginning to end. Lesley kept me informed every step of the way and it was a real pleasure dealing with her. All the staff in the branch are very friendly and professional which gives you confidence in the excellent service which they provide. Five years ago I bought... Read Full Review
Good
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Suzanne Graham
Lesley Gilholm
By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £134000
Would you recommend ? : Yes
Postcode : NE16
I would happily recommend Suzanne Grahm who handled the sale of my father's property. Her terms were competitive and staff really helpful, keeping me informed throughout. They arranged for all the carpets to be cleaned and even took meter readings for me because I lived 300 miles away. If you're... Read Full Review