The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 28 Reviews
96% Recommended
86% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Vicki
By : 'Ken'
Services : Sales(As a Vendor)
Sold price : £940000
Would you recommend ? : Yes
Postcode : LS29
We were extremely pleased with the service, attention and professionalism with which the sale of our property was handled. Completion 15 Oct 2024.
We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk
Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors
If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org
If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 9/18/2017, 8:39:12 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 86% | 100% | £95,000 | £1,040,000 |
Lettings | 100% | 99% | £795 | £995 |
Dacre Son & Hartley
1-5 The Grove, Ilkley, West Yorkshire
LS29 9HS
01943 600655
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Vicki
By : 'Ken'
Services : Sales( As a Vendor )
Sold price : £940000
Would you recommend ? : Yes
Postcode : LS29
We were extremely pleased with the service, attention and professionalism with which the sale of our property was handled. Completion 15 Oct... Read Full Review
Vicki
By : 'Richard'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS29
Superb service and customer experience whilst purchasing my home in Ilkley this year. Viewings were professionally arranged, offers well coordinated, and post agreement service was exceptional. A complicated chain could have derailed the sale but Vicki Bradley at Dacre's kept everything on... Read Full Review
By : Laura
Sep 13, 2023Thank you so much for your lovely review. Receiving feedback like this really makes our day and so pleased our team helped you as best they could for a smooth outcome for your experience. Thank you ...
Joanna
By : 'M.C.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS29
We had been looking to rent a property in Ilkley and had registered with all available agents. Angus Roberts, Dale Eddison, W H Brown, Blue Residential and Lindley Simpson. Jo stood head and shoulders above the rest both in her determination to help us secure a property in Ilkley, along with... Read Full Review
Higher than some, lower than one.
Vicky
By : 'Nicola'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : LS29
It has been great to work with Vicky and Dacres on this house purchase, they have been professional throughout and very attentive/responsive without being pushy. I would def recommend them and will use them again for sure! Thank... Read Full Review
Paul
By : 'Frances'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS29
Paul Wilson was helpful,pleasant and had a reassuringly confident manner. The Ilkley team guided me safely through my house... Read Full Review
Joanna
By : 'Lindsay'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : LS29
Joanna has been incredibly efficient. This has been my first experience of advertising through an agent and it has all been made so easy and speedy. I would recommend completely- thank... Read Full Review
Fair fees
Patrick
By : 'Martin'
Services : Sales( As a Vendor )
Sold price : £725000
Would you recommend ? : Yes
Postcode : LS29
From initial valuation, marketing and management of the sales process though to completion I have found Patrick and Virginina to be professional, knowledgeable and very competant. They achieved the full asking price agreed for my property. The team at Dacres Ilkley have been a pleasure to deal... Read Full Review
I found their fees to be reasonable and competitve with other agents in the area.
Paul
By : 'Mrs'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS29
Really happy with the service and would use again. All the staff are great, but special mention to Paul who supported us... Read Full Review
Reasonable. Competitive.
By : 'Glynis'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LS14
Needed valuation for probate Disappointed we couldn't use Dacres but to wait 3 weeks for a valuation was too... Read Full Review
By : Laura Paterson
Apr 4, 2018Good morning Glynis, We are sorry that we couldn't fulfill your valuation requirement more quickly. A formal probate needs to be prepared in accordance with RICS guidelines. Whilst we have a team of ...
Laura
By : 'Moving'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : LS29
Dacre were professional, helpful and efficient right from the start. We were buying a house from oversees but they accommodated our limited times for viewings and made the process much easier than we had expected. Thank you... Read Full Review
Paul
By : 'C'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS29
Very professional handling of sale by Paul and Virginia. They were very accessible and pleasant to deal with and kept me well informed of the progress of the transaction. I would recommend them to... Read Full Review
reasonable
By : 'JA'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS29
The service provided by Dacres was very professional. Particularly Virginia and her team worked hard to sell my property and quickly provided helpful feedback of all... Read Full Review
Good
Joanna
By : 'Lisa'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : LS29
Absolutely fantastic service, really prompt when booking a viewing, super friendly and Jo was contactable immediately if I needed anything. Very smooth and stress free process which having a really busy job helped me massively. Would absolutely recommend Jo and the team and look forward to working... Read Full Review
Patrick
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS29
Delighted to be guided and supported by Patrick and his team at Dacres; informative, professional, and efficient, with a good balance of insight and recommendation along the way. Thank you. Chris and Sharon... Read Full Review
As expected in the market
Patrick
By : 'ilkley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS29
The service we received from dacres and patrick was first class. His knowledge of the market was very deep and as such his advice was excellent. Patrick was very trustworthy, he delivered on everything he said he was going to. Couldn't recommend highly... Read Full Review
good
Patrick
By : 'a'
Services : Sales( As a Vendor )
Sold price : £645000
Would you recommend ? : Yes
Postcode : LS29
Just exchanged on my house in Burley In wharefedale. Been very happy with the house marketing and professional approach to the sales process from start to finish. All in all, a very good... Read Full Review
Fees are more than reasonable given the quality of the service.
Patrick
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £585000
Would you recommend ? : Yes
Postcode : LS29
Excellent service from start to finish. I was especially impressed by the dedication and professionalism of Viriginia King, particularly in dealing with the protracted negotiations to get the 'chain' to exchange... Read Full Review
Average
Joanna
By : 'Jane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS29
From the very beginning, including assessing rental value, through to finding the right tenant, Jo has guided me every step of the way. She was friendly, approachable and professional throughout. As a result of the excellent service I received from the whole team at Dacres, I will definitely use... Read Full Review
Reasonable, especially for the service provided
Paul
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : BD20
We sold our apartment very quickly, within 2 weeks of advertising the sale was agreed. The service throughout very professional and we were kept informed at every stage. The apartment sold for the asking price and we were pleased with every aspect of the... Read Full Review
Joanna
By : 'Sally'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LS29
I have been very impressed with Joanna's commitment, advise and help, since I approached her in regards to letting my apartment in Ilkley. I would certainly recommend her to any of my friends if they were planning the... Read Full Review
The fees seem reasonable