The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 339 Reviews
95% Recommended
100% sales valuation accuracy
98% letting valuation accuracy
98% sales fee satisfaction
96% letting fee satisfaction
Charlie
By : 'Carly'
Services : Letting(As a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : RM12
Great service. Friendly and prompt responses to deal with our needs.
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Carly Thank you for your positive review and 5-star rating. I was glad to hear that your experience with our lettings department at Upminster has been positive. If you need any further assistance we are always here to help.
https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 4/9/2018, 7:23:52 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 98% | £60,000 | £7,737,500 |
Lettings | 98% | 96% | £825 | £3,500 |
Beresfords
16 Station Road, Upminster, Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211
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Charlotte
By : 'David'
Services : Sales( As a Vendor )
Sold price : £510000
Would you recommend ? : Yes
Postcode : RM14
Excellent service. Within week of instruction had numerous viewings and six offers on the property. Was regularly kept up to date with viewingsoffers and feedback . Very professional, friendly and helpful service Would definately recommend Charlotte to other... Read Full Review
Clear and stated upfront
Charlotte
Rebecca
By : 'Leanne'
Services : Sales( As a Vendor )
Sold price : £520000
Would you recommend ? : Yes
Postcode : RM14
I had an amazing experience working with Charlotte as my estate agent. From the start, she was incredibly accommodating, even adjusting her schedule to fit in with mine. She was friendly and professional. What really stood out was how quickly she had viewings lined up my property. Thanks to... Read Full Review
Charlotte
Rachael
By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM14
Wow, what a very proactive friendly team, headed by the very knowledgeable Charlotte Micallef and assisted by Rachael Hurworth. It has not even being a week since Rachael first viewed us the property which we have now bought STC. In that time, Rachael via David Marsello, has arranged confirmation... Read Full Review
This is the property we are buying. The house we are selling (which only came on the market today) - fees are fine, due to the excellent service being provided.
By : Alison Horsley
Mar 20, 2025Many thanks Paul for the great review for Charlotte and her team at our Upminster office. The team are focused on the quality of their customer care and from the first point of contact, will do all ...
Jordan
By : 'Marius'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : RM2
Great experience with Beresfords the past 7 years that I have been with them. The property I have rented is always looked after and any small issues I had were always addressed punctually and professionally. Would wholeheartedly recommend Beresfords to anyone looking to rent or buy a property.... Read Full Review
Great service in all aspects
Charlotte
By : 'Ricky'
Services : Letting( As a Prospective Landlord/Tenant )
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM14
I've been speaking to Charlotte throughout the process of buying a property and have been throughly impressed with the level of service received. Charlotte has always been available and responsive throughout the process. While I have experienced a few frustrations along the way, Charlotte has... Read Full Review
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Charlotte
By : 'Martin'
Services : Sales( As a Vendor )
Sold price : £525000
Would you recommend ? : Yes
Postcode : RM14
Charlotte said she could get me a quick sale and amazingly I had an offer made on my house in 4 days and a final offer was agreed in one week. She has kept me informed regularly and is always ready to help. Good customer service,... Read Full Review
Rachael
By : 'Tee'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : RM15
Buying a house is not only a monetary transaction it’s a very emotional decision any family and one that we need to take very carefully. I cannot thank you both enough all the support , patience and professionalism you both showed us towards one of the most difficult decisions of our lives. You ... Read Full Review
Charlotte
Rebecca
By : 'Paul'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM14
What started as a simple, small chain, became a long, drawn out process due to circumstances beyond our control. However, the team at Beresfords were incredible and got us over the line just in time. Despite the number of times we either contacted them by telephone or visited them in their... Read Full Review
Charlotte
Rebecca
By : 'Charley'
Services : Sales( As a Vendor )
Sold price : £550
Would you recommend ? : Yes
Postcode : RM14
Charlotte has been extremely helpful and gone above and beyond supporting me and my family sell the house. Becca has also been extremely supportive... Read Full Review
Charlotte
By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM14
Charlotte and her team were very helpful and understanding in helping us with our purchase as our situation was a little complicated but they have made everything as smoothly as possible.We are looking forward to moving into our home... Read Full Review
By : 'Ron'
Services : 3
Sold price : £550
Would you recommend ? : Yes
Postcode : RM14
From start to finish, the Upminster branch were very professional, knowledgeable & friendly. Charlotte, Becca & Sharon were highly informative & helpful answering all my questions promptly and keeping me updated at every stage. They made what I thought could be a stressful experience feel seamless... Read Full Review
By : 'MS'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM13
Recently agreed a sale and purchase via Beresfords. Jacob of BrentwoodShenfield has handled the Sale of our family home, Charlotte heading up the Upminster branch has helped us to secure a great property in a lovely road. Professional and with an excellent knowledge of the locality, Charlotte's... Read Full Review
By : 'MS'
Services : 4
Would you recommend ? : Yes
Postcode : CM13
Recently agreed a sale and purchase via Beresfords. Jacob of BrentwoodShenfield has handled the Sale of our family home, Charlotte heading up the Upminster branch has helped us to secure a great property in a lovely road. Professional and with an excellent knowledge of the locality, Charlotte's... Read Full Review
By : 'Daniel'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : RM14
Thank you your help. Always on hand to... Read Full Review
Charlotte
Becca
By : 'Janice'
Services : Sales( As a Vendor )
Sold price : £494000
Would you recommend ? : Yes
Postcode : RM14
Would like to thank both Charlotte and Becca their professionalism in dealing with the sale of our property. They kept us updated throughout the... Read Full Review
Charlotte
By : 'Doug'
Services : Online Auctions
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM14
Fantastic , personal service. Having been with another local agent for some six months the service offered by Charlotte and her team has been extremely professional. I will most certainly, thoroughly recommend Beresfords and in particular this sales... Read Full Review
Charlotte
Rachael
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : RM16
We have had an amazing service from Beresford, our house was previously on the market with another agent and we had very little joy, but as soon as we signed up with Beresford the whole situation changed! Our first viewing has made a successful offer and we are now on the road to moving home the... Read Full Review
Charlotte
Rachael
By : 'Julie'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : RM14
From the initial visit by Charlotte to value and give advice about the sale we were totally impressed by her professionalism, knowledge of the market and honesty. She gave sound tips on how to prepare and market the property , contacts to help with clearance and a timeframe to achieve a quick sale. ... Read Full Review
Charlotte
Rachael
By : 'Marian'
Services : Land & New Homes
Sold price : £600000
Would you recommend ? : No
Postcode : RM14
Excellent service from Rachael and Charlotte at upminster branch have viewed previous property with Rachael and received lots of details of other properties that met our criteria was notified when another suitable property was available we made an offer which was accepted received lots of... Read Full Review
Charlotte
Rachael
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : RM14
Charlotte and Rachel in your Upminster branch are an asset to your company they go above and beyond for clients . They are friendly, supportive, and ensure the client needs are... Read Full Review