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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
3.1/5, 40 Reviews
44% Recommended
100% sales valuation accuracy
33% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
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By : 'SHARIQ TARIQ'
Services : Letting(As a Owner)
Rent PCM : £2850
Would you recommend ? : No
Postcode : SW15
Urgent Complaint Regarding Unauthorized Actions by Rohan, Lettings Manager, Putney Branch Dated: 02-NOV-2024 The Property Redress Scheme Dear Kinleigh Folkard & Hayward Management, I am writing to express my deep concern and disappointment regarding the actions of Rohan, the Lettings Manager at your Putney branch. I am a joint owner of 77 Putney High Street and 3 Token Yard, London SW15 1SR, along with Faizan Tariq and two other individuals. It has come to my attention that Rohan has, without proper authorization, let these properties and has been disbursing rental income to the other joint owners, who do not possess the legal authority to receive or manage these funds on our behalf. As a reputable estate agency, Kinleigh Folkard & Hayward is obligated to adhere to strict legal and ethical standards, including conducting thorough ownership checks and complying with anti-money laundering regulations. However, Rohan's failure to perform these essential due diligence procedures has resulted in a serious breach of trust and potential legal ramifications. I am particularly concerned about the following: 1. Unauthorized Letting: Rohan proceeded to let the properties without obtaining explicit consent from all joint owners. 2. Negligence in Ownership Verification: He failed to verify the ownership status of the properties and the authority of the other joint owners to receive rental income. 3. Breach of Anti-Money Laundering Regulations: Rohan did not conduct the necessary checks to ensure compliance with anti-money laundering regulations. I demand that Kinleigh Folkard & Hayward take immediate action to rectify this situation and ensure that all future transactions involving these properties are conducted with utmost care and transparency. I reserve the right to escalate this matter to the following regulatory bodies: 1. The Property Ombudsman 2. The Approved Code Scheme 3. SafeAgent Accreditation Scheme 4. Financial Conduct Authority (FCA) I trust that you will address this issue promptly and professionally. I look forward to a swift resolution to this matter. Sincerely, SHARIQ TARIQ Owner 77 Putney High Street and 3 Token Yard, London SW15 1SR Tel: 00923004001662
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £785,000 | £785,000 |
| Lettings | 33% | 50% | £1,250 | £2,850 |
Kinleigh Folkard & Hayward
49 Wimbledon Hill Road, London, Greater London
SW19 7QW
020 8944 4000
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'dewaldt'
Services : 2
Sold price : £4250
Would you recommend ? : Yes
Postcode : SW19
Fred was very well organized, responded in a timely manner and was always available to help Fred's friendly manner made him easily approachable and sped up the process of finalising our tenancy agreement. We enjoyed working with him and would do so again in... Read Full Review
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By : 'SHARIQ'
Services : Letting( As a Owner )
Rent PCM : £2850
Would you recommend ? : No
Postcode : SW15
Urgent Complaint Regarding Unauthorized Actions by Rohan, Lettings Manager, Putney Branch Dated: 02-NOV-2024 The Property Redress Scheme Dear Kinleigh Folkard & Hayward Management, I am writing to express my deep concern and disappointment regarding the actions of Rohan, the... Read Full Review
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Fred
By : 'Y'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW10
Very friendly and professional I always relying on them of getting their rent on time and also dealing with any of the... Read Full Review
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By : 'Diego'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : NW6
Bunch of useless ,they don’t know nothing of what they are doing ,basically a group of fail people with tie with pretensions and bully trying to scare me with their solicitors The repairs in the house still wainting to be done Feel sorry for the guys because they have only another job ... Read Full Review
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By : 'Diego'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : NW6
Bunch of useless ,they don’t know nothing of what they are doing ,basically a group of fail people with tie with pretensions and bully trying to scare me with their solicitors The repairs in the house still wainting to be done Feel sorry for the guys because they have only another job ... Read Full Review
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Elijah
By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
I had receive a very good service from Elijah. He was very helpful with all my rent process. I am truly satisfied and happy. My flat is beautiful and very modern. I love... Read Full Review
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Jimmy
Maryam
By : 'Satarupa'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
I recently purchased a property through KFH and Jimmy’s team was extremely helpful. Special word of appreciation and gratitude to Maryam who was highly engaged in our needs and was sensitive to what we as buyer required. The team was proactive and had an excellent line up of properties to ... Read Full Review
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By : 'mike'
Services : Letting( As a Tenant )
Rent PCM : £1825
Would you recommend ? : No
Postcode : SW19
dom at wimbledon branch of kfh handled my letting i was kept informed all the way through the process first... Read Full Review
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By : 'Lizzy'
Services : Property Management
Would you recommend ? : No
Postcode : E1W
I just bought a flat and they manage the apartment complex I'm in. I got a letter that was back dated 6 weeks before demanding payment. In addition, on the letter the account name they gave didn't match the account details when I attempted to make payment through my high street bank.... Read Full Review
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Albertas
By : 'Nash'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
KFH Wimbledon is a great company and the staff are super friendly and helpful. Albert is one of the agent's which I've been in contact with, He was super friendly and what a nice person to deal with! He was assisting us in finding a new property to... Read Full Review
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By : 'F'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SE20
Absolutely terrible. Quick to show you property or for them to show new tenants. However when it comes to fixing maintenance issues the property managers are negligent, slow and unaccountable. I'm sure there's decent ones who do their job but we were... Read Full Review
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By : 'S'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : N2
Where do I start … it went wrong from the very beginning, I guess. I asked for my landlord’s contact details when we moved in to our flat but was ignored. We moved in on Xmas eve and realised on Xmas day that the shower was not working. KFH of course had already closed for the... Read Full Review
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By : 'Stephen'
Services : Property Management
Would you recommend ? : No
Postcode : SW2
KFH is a really bad property management company. They have increased monthly charges by 30% (now £400 a month for a 1 bed flat where it was £300 pre pandemic) and refused to explain why. They do not respond to complaints. Flats have regular issues with leaks and subsequent and... Read Full Review
By : James Cassidy - Burlington Estates
Jan 11, 2022Hi Stephen, Sorry to hear that the service levels you are currently receiving from KHF are not what you would expect from your managing agent. Please see a link to our website below. We are ...
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By : 'Ariana'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : SW20
Overall extremely disappointing experience. Property management service is virtually inexistent. We have been without hot water or heating for the past 5 weeks, called and emailed numerous times with no results. Our property manager has been on leave for 3 out of the 5 week and despite requesting... Read Full Review
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By : 'Teik'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE11
Terrible service and lazy staff ! 这公司是管理我们这栋公寓的。 今天 sky tv 人员来帮我们家连接网路和电视。 他要我给这栋公寓的管理打电话询问安装网络和电视的链接在这栋公寓的那个位置！ 我就打了电话给管理经理半小时也没人接电话，然后就打给去助理Helen King 。助理接了电话我就告诉她我要询问什么，然后她就很不耐烦的说她不知道，要把我链接给经理，就把电话挂了！ 然后我再打电话去，助理再接电话说让她经理打会电话给我，我话还没说完她就把电话挂了！ 服务态度非常差！ 千万别用这家公司！ Translation by... Read Full Review
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By : 'Jolanta'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE23
I have never had such an absurd, terrible experience with an agency. KFH is simply ridiculous, unprofessional, unfair, they don't have an evidence they should keep, they charge for "faults" of a tenant, that never took place, they are slow in responding, or even ignore a tenant,... Read Full Review
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By : 'FTW'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : E1W
We use KFH Block Management for our property in Wapping. They are reluctant to do anything. Probably because when they do they get it wrong. I could provide details but there is not enough... Read Full Review
RIP off
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Marta
Marta
By : 'Gizem'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW6
I would like to thank Dear Martha from KFH ' s Wimbledon Branch Office . I am feeling myself very lucky to meet her and her agency . lf I would ever need a property I would definitely contact with her again . Ä°f anybody asks me my experience and want me to help themselves I highly recommend... Read Full Review
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Marta
By : 'Wimbledon'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SW19
KFH Wimbledon were very easy to deal with and prompt with their communication, having said that we put in all the leg work to ensure we got the property we wanted and when we wanted it. We were very pleased with the administration work that got us to a point of agreement quickly although an open... Read Full Review
I find agent fees excessive regardless of which agent is used, I don't believe KFH to be out of the ordinary though.
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Marta
By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW20
Good evening, my family was very satisfied with the services of the Kinleigh Folkard & Hayward (KFH) agency, very professional, responsible, very good attitude, attentive to the requirements, in just 5-6 days we found a house in the desired place for us. Especially I want to note the branch in... Read Full Review
Very good
