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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 8 Reviews
100% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
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By : 'Olaide'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : LE2
The team at Anderson's were lovely. Starting from my initial pre-viewing appointment to the actual viewing and subsequent actions till I finally secured the flat. They kept me updated all the way and were able to provide answers to all my questions. I've now moved out of the property (I moved into a bigger property). My experience was lovely. They team were available to queries involving maintenance and any other tenancy issue. My 20 months experience was hitch free and I'll totally recommend Anderson's.
Anderson Lettings
96 Charles Street, Leicester, Leicestershire
LE1 1FB
0116 251 1411
In-House Complaints Procedure We are committed to the highest possible standards of service to our customers. However, when something goes wrong we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? 1. We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. 2. We will then investigate your complaint. This will normally be dealt with by an office manager who will review the details of your complaint. A formal outcome of your complaint will be sent to you within 15 working days of sending the acknowledgement letter. 3. If, at this stage, you are still not satisfied, you should contact us again and we will arrange a separate review to take place by a director of the company. 4. We will write to you within 15 working days of your request for a review, confirming our final viewpoint. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP Tel. 01722 333 306 - Web www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house procedure, before being submitted for an independent review.
Last updated at 5/21/2024, 9:26:44 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 4 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £455 | £775 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Olaide'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
The team at Anderson's were lovely. Starting from my initial pre-viewing appointment to the actual viewing and subsequent actions till I finally secured the flat. They kept me updated all the way and were able to provide answers to all my questions. I've now moved out of the property (I ... Read Full Review
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Chris
By : 'Jim'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : LE18
Anderson’s Lettings - very professional, prompt, helpful and knowledgeable. Nothing too much trouble and flexible in approach. I am renting a property out in near future and Chris’s recommendations were invaluable in getting me to the point to rent Great company and ... Read Full Review
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By : 'Dominic'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE2
Anderson's are extremely efficient, friendly and fair to their rental tennants as you would expect of any estate agent. What seperates my experience with them from other estate agents in their added support throughout the tenancy period, the amazingly quick responses to any issue that arises ... Read Full Review
By : Christopher Anderson
Feb 16, 2021Thank you for your kind comments Dominic. We have passed on your feedback to Justin and the team. We wish you well with your move and thank you for using Anderson\'s for the last two ...
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By : 'Samira'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Tenant )
Rent PCM : £685
Would you recommend ? : Yes
Postcode : LE3
Professional and reliable letting agent. It’s was my first time renting from Anderson Lettings and the service was excellent. Friendly and helpful staff. I would definitely rent again from Anderson Lettings and recommend to ... Read Full Review
By : Chris Anderson
Jun 16, 2020Thank you for taking the time to post this review Samira. We’re glad you enjoyed your time at the property and happy with our services. Your comments have been shared with the Anderson’s ...
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By : 'Kieran'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE2
Highly professional, reliable and trustworthy letting agent. Great communication and would recommend them to anyone looking for letting services in Leicester. Thank ... Read Full Review
By : Chris Anderson
Oct 31, 2019Many thanks for using Anderson\'s Kieran. We appreciate you taking the time to post a review of our ...
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By : 'Ben'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Tenant )
Rent PCM : £565
Would you recommend ? : Yes
Postcode : LE1
I have rented properties with Andersons over the years and have always returned, not only because of the service the business provide, but the calibre of property on their records. With so many property's on the market it is hard at the best of times to know which one to choose, yet I can rest ... Read Full Review
By : Chris Anderson
Mar 28, 2018Thanks so much for these very kind words Ben. It has been a pleasure dealing with you and wish you well in your new ...
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By : 'Anonymous'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE16
If your an apprehensive new landlord like myself you can be reassured by choosing Andersons- from start to finish they won't let you down. Highly experienced and the directors having such a hands on approach and a thorough vetting process of potential tenants prevents any stress. Excellent ... Read Full Review
By : Chris Anderson
Feb 1, 2018Thank you for taking the time to post a review Emma. Its been a pleasure helping you prepare your property for letting, guiding you through the process of offering your lovely property to let and ...
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Chris
By : 'Anne'
Branch : Leicester, 96 Charles Street
Services : Letting( As a Owner )
Rent PCM : £455
Would you recommend ? : Yes
Postcode : LE2
Super letting agent. Always friendly, helpful and professional. Great knowledge of local valued tradespeople for repairs and maintenance. Chris always ready with valued advice. Great ommunications with office staff. Peace of ... Read Full Review
Entirely reasonable
By : Chris Anderson
Jun 1, 2017Anne, thank you for your very kind words. It has been a pleasure letting and managing your property investment for the last 8 years. Your business is very much appreciated by myself, Joanne and the ...