I have been letting my flat through Chestertons' Islington branch, where I am the landlord. Unfortunately, I've encountered three instances of unprofessional conduct from agents over the phone. I specifically requested a short-term let, but the property, located near Canonbury, was... Read Full Review

I found a short term house for my client via Chestertons -Hyde Park- by Mark and Stephanie. All was great at the beginning till the agreement. The customer paid the invoice amount and sent them the proof of payment. Since the customer made an international payment from another country, it would ... Read Full Review

I asked (by phone) Chestertons Islington Office to help to find a new tenant for a flat on City Rd late on Friday 9th July. By Monday 12th July 12.00pm I had received two really excellent offers above expectation. I was very grateful for this outstanding service. Gee, Ronan and Julia at the office ... Read Full Review

Truly the worst real estate I have ever dealt with. The property managers are useless. They don't even convey messages onto the landlords so you have to constantly follow up. When you follow up they want you to add your issues to their portal that looks like it was built in 1998. Then when... Read Full Review

Wish I searched them before signing with them! dishonest and unhelpful. they get you to sign and it's all down hill from there.! Avoid at all... Read Full Review

Chestertons Islington - give out misleading information about properties and then tell you you are wasting their time. I have waited two days for someone to get back to me with an appointment to view because they say they’re waiting to hear from the tenant - but they don’t seem... Read Full Review

Awful. Every time I called they were on VM. No one ever returned my calls or emails. Chased for 3 weeks and then the property was showing as under offer before I could even view it. They claimed they hadn't receive my messages and when I forwarded the emails they lied and said they hadn't ... Read Full Review

AVOID AT ALL COSTS!!! We have had the unfortunate experience of renting a property from Chesterton’s in Fulham for 3 years. The rental price was £9,000 per month and the entire service from start to finish has been nothing short of shambolic especially considering the premium ... Read Full Review

They take months of rental proceeds upfront without informing you, for managing your letting. On enquiry, I was told this is standard practice. That's a lie. Why would any self respecting landlord shoulder the risk of paying years of letting fees upfront to a management agent when the tenants... Read Full Review

Unreliable and good luck getting your deposit back Would avoid as both tenant and landlord. Will just ignore calls and emails and leave issues unrepaired. Had to escalated to tenancy deposit in order to get my deposit back as they just ignore requests for the... Read Full Review

Simon Karajian MARLA of Chestertons Simon Karajian MARLA of Chestertons is not only rude to clients but also keeps spamming people with unwanted mails. I would never recommend him to anyone, either as a tenant or a... Read Full Review

Chestertons Islington are the worst. Avoid at all costs. They are "managing" the property but this just involves them ignoring my communications. They are incapable of getting anything done. They have also misrepresented things to me which were critical to my decision to take the... Read Full Review

Terrible, the agent lied. We wanted a pet friendly flat, and this was a MUST have requirement. He said that won't be part of the contract because is not in the building lease but the landlord was ok with it. We moved in, rescued a dog and the landlord just said that no pets allowed (and that ... Read Full Review

Chesterton's Islington found me a really great tenant for my flat. Alfie was a great help and always on the ball, kept me and the tenant in the loop with everything. Will definitely be recommending to anyone looking for a trusty and professional estate... Read Full Review

I viewed a property for sale after seeing it on Rightmove. The agent I viewed the property with was called Guy, from Chestertons Islington. When we met he was courteous, answered questions about the property, and was polite. The property was not suitable for me. He then asked if I wanted to see... Read Full Review

I had an excellent experience with Chesterton Islington, namely Simon! I was abroad looking for rentals, and he was INCREDIBLY helpful, communicative, thorough, thoughtful and transparent. He very much looked after my search, checked in regularly, made sure I was made incredibly aware of all... Read Full Review

Chestertons found me a great tenant for my Islington flat 2 years ago. They we effective, upfront and a pleasure to work with. Now my tenant is moving on I feel completely confident to continue using them as my sole letting agent. Its a good working relationship and one that I enjoy. Thank you... Read Full Review

Just sold our property in Islington through Chesterton's Upper Street Branch. Scott was great throughout the whole the process and managed a great sale in a very tricky market. More expensive than some other estate agents but earned their fee and delivered for us. Would certainly recommend... Read Full Review

If only I could put zero stars. The Management Department at Chestertons is simply woeful. There is no commitment to the block they manage, poor communication (if any) and leave residents with no hot water or heat. Massive service charges are that are in the main unsubstantiated and operate... Read Full Review

My terrible experience with Chesterton:* M**y property manager with whom I have many a confrontation over his ***attitude. After a while and many complaints to his manager he was whisked off elsewhere and was replaced by an equally useless numbly. Now, Chesterton are more expensive than other... Read Full Review