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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 4456 Reviews
91% Recommended
90% sales valuation accuracy
90% sales fee satisfaction
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Becci
Mason
By : 'Ozzy'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : CT9
As a first time buyer I was apprehensive about some online reviews and I must say a little confused throughout the process but both Mason and Becci helped me along. I was apprehensive about the security deposit but Mason did his best to accommodate my queries and alleviate concerns. Becci was fantastic in chasing both parties and making sure things moved forward at a reasonable rate - quick to answer questions I was pleased with the way things progressed. Thanks guys!
By : Springbok Customer Services
Oct 25, 2024We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. [email protected] Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: [email protected]
Last updated at 3/5/2024, 10:58:26 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 90.00% | 90.00% | £21,500 | £35,200,000 |
By : 'Louisa'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
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Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
Dec 28, 2024Your satisfaction is our top priority, and we\'re overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your ...
Annie
By : 'N'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B16
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Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
Dec 19, 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your ...
Haden
By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PE38
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We had never heard of Springbok before and the process was very easy and despite not being at our property at times when viewing was organised the team handled the viewing with ease and it seems the process will enable completion seamlessly for both us and our purchaser being happy and also in ... Read Full Review
By : Springbok Customer Services
Dec 18, 2024We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything ...
By : 'Thomas'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
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After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
Dec 16, 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...
Taryck
By : 'Mobina'
Branch : Old Trafford ,Chester Street
Services : Online Auctions
Sold price : £132000
Would you recommend ? : Yes
Postcode : M35
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We recently purchased a home through Springbok Properties, and Taryck Turner was instrumental in making the process smooth and stress-free. From the very beginning, Taryck was incredibly professional, approachable, and proactive. He consistently kept us updated, answered our calls promptly, and ... Read Full Review
By : Springbok Customer Services
Dec 2, 2024Thank you for your feedback. We’re glad we could assist you and provide the service you were looking for. We’ll pass your kind words on to the team. Should you need anything else, ...
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Abbie
By : 'Steven'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £163000
Would you recommend ? : Yes
Postcode : TS10
Both springbok and Abbie were fantastic all the way through the process. Abbie constantly kept me updated and pushed updates to speed the whole process along. Thank you so ... Read Full Review
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By : 'John'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £205000
Would you recommend ? : Yes
Postcode : CV6
I decided to sell my property to Springbok Properties after struggling with estate agents who couldn’t deliver on their promises. From the start, their approach was professional, and they made the process incredibly easy. The team offered me a fair cash price and managed everything efficiently. I ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's ...
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Haden
By : 'Ellie'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Fast responses from Haden and was happy to answer any questions we ... Read Full Review
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Haden
By : 'Sean'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Good communication from the start and easy process to ... Read Full Review
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Haden
By : 'Rachael'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : WF9
Haden Donavon was my sales negotiator and he was very kind and understanding of my needs and so helpful thank ... Read Full Review
By : Springbok Customer Services
Jan 1, 1970We’re grateful for your review and happy to know you had a positive experience with us. We’ll pass your feedback on to the team. If you have any further needs, feel free to reach out anytime. Warm ...
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Hayden
By : 'Thomas'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Haden Donovan was very professional and dealt with problems ... Read Full Review
By : Springbok Customer Services
Jan 1, 1970Thank you for taking the time to leave a review. We’re pleased that we were able to assist you and meet your expectations. Your comments will be shared with the team, who will appreciate your kind ...
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Chris
By : 'D.Carmody'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Sold price : £352000
Would you recommend ? : Yes
Postcode : CF43
Worked with Chris S. On a house purchase. He walked me through from first viewing to secured offer accepted in less than 48 hours. Clear communication, professional and ... Read Full Review
By : Springbok Customer Services
Jan 1, 1970We really appreciate your feedback and are glad to know that we could provide the service you were looking for. Your kind words will be shared with the team as motivation. If you ever need further ...
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Haden
By : 'Vivian'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
Jan 1, 1970Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further ...
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Taryck
By : 'M&J'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CH42
Taryck was spot on couldn’t fault him, kept us informed throughout the entire process, which us …… was “ THE MOST IMPORTANT ASPECT OF SELLING OUR ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you ...
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Annie
By : 'Kirstie'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S44
Annie went above and beyond to help very happy with my first home. She answered emails quickly or rang with updates as soon as she had ... Read Full Review
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Sam
By : 'Dave'
Branch : Old Trafford ,Chester Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £425000
Would you recommend ? : Yes
Postcode : EN6
Sam at Springbok was simply what the house doctor ordered. He helped move things along at pace and with relative ease and client sensitivity of their ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be ...
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Haden
By : '"Leke'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : S2
What stood out me with Haden as my sales negotiator were his timeliness with regards to response, open minded to my concern and was quite welcoming with a little pushy which I find quite helpful in making decisions where ... Read Full Review
Quite fair if I must say
By : Springbok Customer Services
Mar 17, 2025Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If ...
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By : 'Victoria'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If ...
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Haden
By : 'Gintare'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : S2
Quick sale , great service. I would recommend this ... Read Full Review
By : Springbok Customer Services
Mar 17, 2025We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their ...
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Thomas
Jamie
By : 'Trish'
Branch : Old Trafford ,Chester Street
Services : Sales( As a Vendor )
Sold price : £520000
Would you recommend ? : Yes
Postcode : NW9
My sales negotiator is Will Kenny, I have found Will to be excellent throughout the process so far. Always polite and helpful, he is reliable, communication is great and keen to get the job done. I have no hesitation in recommending Will Keeny and Springbok as an agent. Although I haven’t yet ... Read Full Review
It is exactLy as agreed no issues
By : Springbok Customer Services
Mar 17, 2025Thank you for sharing your experience. We’re pleased to have met your expectations and provided the support you needed. Your feedback will be shared with our team, who’ll appreciate the recognition. ...
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 144 | 14 | 17 | 3 | 1960 | 176 | 1746 | 109 | 184 | 101 |
