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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
1/5, 10 Reviews
0% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
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By : 'Yana'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : NW8
Absolutely awful experience! Very dirty flat, and they use a shady inventory report agency too! Which uses pictures of the dirty flat saying it is clean although it is clear that the surface on the picture is covered with 3 cm of dust and pieces of dirt. The check out report is twice as long as the check in report, showing new angles and places, which i by the way sent pictures of at move in date with comments on the damage. All reasonable arguments are completely ignored and deposit being held and not released. The check out report was delayed due to issues with access to the property: I vacated the property a say prior to the check out date.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £1,600 | £5,500 |
Knight Frank
Unit 49, 55 Baker Street, London, Greater London
W1U 8AN
020 7629 8171
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By : 'Yana'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW8
Absolutely awful experience! Very dirty flat, and they use a shady inventory report agency too! Which uses pictures of the dirty flat saying it is clean although it is clear that the surface on the picture is covered with 3 cm of dust and pieces of dirt. The check out report is twice as long as the ... Read Full Review
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By : 'Anna'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : SW6
Absolutely terrible letting agents, they were unable to deal with issues in the property from day and never got fixed for 20 months. Never had any issues with any other letting agents in 12 years renting in London. Their check out report was 100x more detailed then the check in report trying charge ... Read Full Review
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By : 'Julie'
Services : Letting( As a Tenant )
Rent PCM : £2700
Would you recommend ? : No
Postcode : NW3
It's a bad as they say.... We have now moved out and it feels like we have finally got our lives back. I should have read these reviews before renting from them. The property management service (run out of Baker Street) was appalling and I can honestly say we feel traumatised by our... Read Full Review
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By : 'Pierre-Jean'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : W1H
2 months and we still not have our deposit back... We have rented a flat for 3 years and give back cleaner (professional cleaning) and a very good condition. In the last 2 months, they made several attempts to steal money from our deposit : - they claimed that the flat was not clean whereas ... Read Full Review
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By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : No
Postcode : N1
Knight Frank is a very dodgy company. The check-in/out was done by a so-called independent company appointed by KF. We were not allowed to select this company, but we did have to pay for them. The check-in report was very light and some of the issues we raised were not included in the report.... Read Full Review
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By : 'Apple'
Services : Letting( As a Tenant )
Rent PCM : £5500
Would you recommend ? : No
Postcode : W1
I saw an apartment - she was rude and pushy, and kept making up stuff. Also, when I called to see other property on Sat she bluntly cancelled last minute and said sales take priority as fee for her is higher. Also when I called to see another property she made up an excuse why I cannot see it that ... Read Full Review
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By : 'Lisa'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WC2R
It was my worst experience EVER. Had Leakage for 3 months and had to move out because KF DID NOT solve the issue ! They just did not care. Moved to a new apartment also managed by them. First week realised that heating is NOT working , still DID NOT solve the issue !!!! Have to chase managers who ... Read Full Review
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By : 'Beyond'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : No
Postcode : SW1W
KF manages our apartment and the service we have received is absolutely appalling. We have had no lights in our master bedroom for 3,5 months and a broken toilet in the master bathroom for 2 months. Having to chase the agent to have this resolved on a weekly basis, yet always meet with excuses and... Read Full Review
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By : 'Shai'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E1W
Review of Knight Frank Property Management (KFPM): In summary, an expensive and very poor management service. The property managers themselves are reasonably competent but the overall system itself seems to be severely flawed - everything is outsourced to externals (inventories, check-ins,... Read Full Review
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By : 'WimbledonCliftonRd'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
Awful service. Been without a kitchen hob for one week. Poor attitude in management team, awful response times. Shocking customer... Read Full Review