The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 267 Reviews
92% Recommended
88% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
By : 'Tanya'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : CM1
Regular and efficient updates on the progress of our purchase. They are always easy to get in touch with and return calls very quickly if unavailable (no chasing needed). Excellent communication and a friendly team.
https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 2/3/2025, 4:29:01 PM by allAgents
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 88% | 97% | £100,000 | £15,150,000 |
Lettings | 100% | 97% | £650 | £4,000 |
Beresfords
10 Duke Street, Chelmsford, Essex
CM1 1HL
sell: 01245 500555 lett: 01245 500666
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Cara
By : 'Cathy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM1
Great service time and time again from the team at... Read Full Review
Michael
By : 'Beverley'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM1
We have had a wonderful experience renting our home out during the past 18 months with Michael and the team (Kris, Cara, Alex) at Berresfords. I would highly recommend... Read Full Review
Michael
By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
Michael was very pleasant and friendly & introduced himself before entering the flat. He seemed happy with the flat & took a couple of photos then listened when I raised a couple of problems & assured me that he would make the relevant people aware of... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Susan I was pleased to read that Michael provided you with a positive experience during his property visit and took the time to listen and address your issues. We thank you for your 5-star ...
Gabby
Rhiannon
By : 'Mihaela'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM2
Very kind and helpful. She is very professional and offer... Read Full Review
By : 'Fraser'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
Very helpful and supportive team, would highly recommend their... Read Full Review
Gabby
By : 'Maria'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : CM1
Gabby helped to find the house and negotiate the price . She was very fast following up , efficient negotiator and always acted professionally. Thank you very much, Gabby... Read Full Review
Gabby
By : 'A'
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : CM2
Gabby was very helpful and knowledgeable throughout our house viewing. Easily... Read Full Review
Rhiannon
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : CM1
Rhiannon was very helpful in the closing stages of the sale and called most weeks with updates on the... Read Full Review
Michael
By : 'Jackie'
Services : Sales( As a Vendor )
Sold price : £455000
Would you recommend ? : Yes
Postcode : CM1
I am so glad that I used your agency. What could have been a very traumatic experience turned out not to be so bad. We have to sell our house as my husband had an accident and we now have to have single floor living. As I was having to organise the sale on my own, Michael made it so much... Read Full Review
Rhiannon
By : 'Denis'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
Thank you so much to Rhiannon Hutchby for all the help, support and excellent communication during the process of my purchase.She was constantly giving me updates, and any time I sent her an email she replied straight... Read Full Review
By : 'Adesuwa'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : CM2
Customer service is lovely easy communication and always available to answer... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Adesuwa Thank you for your 5-star rating. I was thrilled to read that you have had a positive experience with our customer service. Your feedback is greatly ...
James
By : 'Amber'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CM2
Spoke with James, very helpful and knowledgeable. With quick and quality... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Amber I am glad to hear that James was helpful and was able to provide you with the knowledge you needed. Our team always strive to offer a great service so it's fantastic to know that James has ...
Natasha
By : 'Tyler'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Natasha was helpful in the process of the viewings of the flat & the other beresfords team members too for helping us through to the move with any questions we had & has been helpful in providing... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Tyler Thank you for your feedback. I was pleased to hear that Natasha and the rest of the team at Beresfords lettings in Chelmsford were helpful throughout your viewings and move, and we wish ...
Gabby
Nicky
By : 'Martin'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : CM2
I'd like to thank Gabby and her team at Beresfords for their professionalism and efficiency when dealing with my recent sale. I have use Beresfords for 16/17 years now as a letting agent and now as a seller and they have been fantastic. Thank... Read Full Review
Cara
By : 'Tamara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
I have had nothing but excellent interactions with Beresfords representatives - the most recent being with Cara Scott, who sorted a mould/leak issue at my flat. Thank you for all of your efforts on my behalf in sorting... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Tamara I was delighted to hear about your excellent experiences with our team. Cara will be thrilled to know that her efforts in resolving the mould and leak issue at your property were ...
Amy
By : 'Jamie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
Very satisfied indeed! Have been with them for some time and have no complaints. They are quick to respond, and are always friendly, courteous and professional - no more so than in one member of their team (Amy W) whose helpful and considerate approach marks her out as an ambassador for the... Read Full Review
By : Christopher Dutton MARLA - Area Director, Resident
Jan 17, 2025Hi Jamie Thank you for your positive review and 5-star rating. I was pleased to hear you have had such a positive experience with us over the years and it's fantastic to know that Amy's helpfulness ...
Gabby
James
By : 'James'
Services : Sales( As a Buyer )
Sold price : £317000
Would you recommend ? : No
Postcode : CM1
A very professional company. I highly recommend the Chelmsford branch. I was particularly impressed by Ms. Gabby's (Chelmsford branch) detailed knowledge of the property that was shown to me. I was also impressed by James Annetts presentation on the rental management service. I ... Read Full Review
Gabby
By : 'Thiva'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CM1
Easy to communicate and always updates us with the sale... Read Full Review
Gabby
By : 'Lucy'
Services : Sales( As a Buyer )
Sold price : £100000
Would you recommend ? : Yes
Postcode : CM1
Been dealing with Gabby and all i can say is she is excellent at her job! she is polite, knowledgeable and very accommodating to my requirements. When i called to book in a viewing she was quick to book me in straight away and then when i offered on the property she called me back the same day to... Read Full Review
Gabby
By : 'Zainab'
Services : Land & New Homes
Sold price : £235000
Would you recommend ? : Yes
Postcode : CM1
Gabby was very helpful and easy to speak to in regards to purchasing a new property, she was prompt during viewings and had the relevant knowledge and information to hand that made it easier to make a decision. Since the offer was made, Gabby has always been easy to contact and discuss things with, ... Read Full Review