The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4/5, 83 Reviews
73% Recommended
100% sales valuation accuracy
73% letting valuation accuracy
100% sales fee satisfaction
77% letting fee satisfaction
By : 'Elena'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : G4
At the end of my 6-year tenancy, Zone letting charged me £300 for a full-flat clean despite the apartment being left in much better condition than what they gave me the keys to. At the beginning of my tenancy, I found the flat in a terrible state and, over the phone, was told I should clean it myself. The apartment was advertised as half-furnished (was fully furnished at the time of viewing) when really all I found when I moved in were an old broken tv, a broken wardrobe, an office archive, and a few other things in terrible condition. I soon understood that it'd take so long to arrange things with their maintenance department (they once left me three weeks with no heating in the Scottish winter) that I'd be better off repairing stuff myself. I repaired furniture, substitured what was broken, installed shelves and overall, left the place ten times better than what I found. Still, they kept part of my deposit and were rude throughout the whole process.
No procedure set.
Last updated at 7/2/2018, 5:51:09 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £118,000 | £118,000 |
Lettings | 73% | 77% | £350 | £1,500 |
Zone Letting
18 Woodside Place, Glasgow, City of Glasgow
G3 7QL
01413330990
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Louise
By : '111'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G1
I am thoroughly impressed with Louise's exceptional professionalism and efficiency. She quickly resolved all the outstanding issues I had been struggling with and provided a seamless experience throughout the process. Her prompt responses and attention to detail made a significant difference. ... Read Full Review
By : 'Elena'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G4
At the end of my 6-year tenancy, Zone letting charged me £300 for a full-flat clean despite the apartment being left in much better condition than what they gave me the keys to. At the beginning of my tenancy, I found the flat in a terrible state and, over the phone, was told I should... Read Full Review
Ellie
Gary
By : 'RS'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PA16
We have just left our rental property of 5 years (due to buying our own home) and have nothing but good things to say about zone letting. From the word go they have been professional, helpful and kind with absolutely every aspect of the rental process. We have had help/correspondence with... Read Full Review
Ellie
Scott
By : 'Shiv'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G31
Really nice experience being Zone Letting tenant. Ellie, Scott, other agency colleagues and the Owner were really helpful throughout tenancy period. All matters were handled on time. Thank you so much to the... Read Full Review
Kira
Ellie
By : 'Aishan'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : G51
I have had an excellent experience with ZoneLetting during my time at their property. I would like to extend my heartfelt thanks to the entire team for their outstanding service. Firstly, I would like to thank Kira for her exceptional assistance during the move-in process. Her professionalism and... Read Full Review
Ellie
Scott
By : 'Billy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G1
The staff have been extraordinary. They have been helpful in every matter in every way Definitely five star service and... Read Full Review
Kira
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N6
Kira has been really helpful and managed to get everything turned around in time for my move date, so could get moved across without needing an inconvenient stopover. Thank... Read Full Review
David
By : 'Idrees'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G52
The worst agency I’ve ever encountered. The manager and administrator are incredibly mean and rude. They asked for my company accounts for no reason. Firstly, I am not buying the property; I am letting it. Secondly, they should only ask for my self-assessment, not my company accounts.... Read Full Review
Ellie
By : 'Andrzej'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G32
I've rented through Zone Letting Glasgow for three years, and it's been a fantastic experience. Their professionalism and quick response to any issues were impressive. The flat was well-maintained, and Zone Letting Glasgow consistently went above and beyond. I highly recommend them for... Read Full Review
Ellie
Scott
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : G3
We rented our apartment in Glasgow through Zone for almost 10 years. Our experience with them in general has been excellent. They have dealt with any issues promptly and kept us informed of the ever-changing legislation. They have sourced several tenants for us, dealing fairly with us and them.... Read Full Review
Caroline
Gary
By : 'Abhilash'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G1
Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me that they had hired a "sparkle clean" service and would be sending me an invoice for the... Read Full Review
By : 'Abhi'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G1
Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me (after a month) that they had hired a "sparkle clean" service and would be sending me an... Read Full Review
Mandy
By : 'Bob'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G12
Very pleased with the customer service received at Zone Letting. We have been renters for over a year and any time we have called , we have been treated courteously and efficiently. Most recently by Mandy in the Maintenance area. We want to compliment George who installed a bannister in the... Read Full Review
Gary
Scott
By : 'Valerie'
Services : Letting( As a Owner )
Rent PCM : £85000
Would you recommend ? : Yes
Postcode : G5
I rented my flat in a very challenging development in Glasgow through Zone Letting from June 2005. Gary and Scott have always been very approachable and helpful as have their staff. Any maintenance issues have been dealt with in a timely way and in my experience they have gone out of their way to ... Read Full Review
Scott
By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G5
Zone Lettings acted as my letting agents for 13 years for a flat I owned in Glasgow. They were always professional in their dealings and if maintenance/cosmetic work was required it was always done swiftly by tradesmen of their choice at a competitive price. They also acted as selling agents... Read Full Review
By : 'Emma'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : G31
Hated every time I had to get in contact with them. They never showed us any respect, trust or consideration despite paying on time without issue for 5 years. Were incapable of making even basic decisions without asking the landlord first and refused to make any kind of upgrade to the... Read Full Review
Rose
By : 'Jorge'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Ross and his team have been super helpful on my search for a flat to rent in Edinburgh, and most of all worked with honesty and... Read Full Review
Caroline
Gary
By : 'Merle'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : G42
My first experience renting and letting was outstanding thanks to Zone Letting, always quick to respond, polite and courteous. Thank you for being such a pleasure to deal with, you could tell they really cared for all parties involved. Can’t recommend highly enough. My new landlord has... Read Full Review
Robbie
By : 'Kathleen'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G31
Rented with Zone for a year and a half. All of the staff we interacted with were kind, professional, and helpful. They always responded to our queries quickly and efficiently. Highly recommend letting from... Read Full Review
Robbie
By : 'ClaudiaS'
Services : Letting( Accounts )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G1
I'm not from the UK and it was my first letting experience in a foreign country. I was quite worried because I was urgently looking for a flat. I got in touch with Zone Letting Group and I was really impressed by the letting agent's (Robbie) behaviour: quick answers, available,... Read Full Review