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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 99 Reviews
97% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
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Wendy
Jo
By : 'A'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : HA5
From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations. Their guidance throughout the process was also impeccable, ensuring that I achieved the best possible outcome. Many thanks to Wendy and Jo.
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 19 | 1 | 9 | 1 | 42 | 0 | 20 | 0 | 5 | 2 |
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? • We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a Director. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review. No procedure set. Gibsonhoney's complaints procedure also available at: https://www.gibsonhoney.co.uk/downloads/GibsonHoney-In-House-Complaints-Procedure.pdf
Last updated at 5/8/2017, 4:49:15 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £53,000 | £990,000 |
| Lettings | 95% | 96% | £1,150 | £4,500 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Mr'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA4
Gibson Honey made the process of selling our late mothers home very easy and totally stress free. Our main contact Wendy Fewell always kept us up to date with the situation and when she wasn't there Tommy and Jo were always there to help needed. They managed to find us a buyer very quickly, in ... Read Full Review
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Caroline
By : 'Jackie'
Branch : Ruislip, 92 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
I viewed two houses on Saturday and I was very impressed with the professionalism of Caroline and Anna as they showed me round. They were very courteous and were able to share all the important information about the house. They readily answered all my questions. They were also very friendly which ... Read Full Review
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Nicola
Wendy
By : 'Julie'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £505000
Would you recommend ? : Yes
Postcode : HA4
Gibson Honey were a breath of fresh air! Professional, efficient and always helpful. Particular thanks to Nicola, Wendy, Kevin, Jo and ... Read Full Review
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Mark
Nicola
By : 'Andrew'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : UB8
Best Estate Agents I've used and would recommend to everyone. From start to finish I've been impressed, selling my existing property and also buying the new property both through Gibson Honey. After the initial valuation with Mark, who was very down to earth and easy to deal with, I ... Read Full Review
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Wendy
Jo
By : 'Vince'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : UB6
This is the second property that we have sold through Gibsonhoney. On both occasions the service and staff have been exemplary. This is from the initial enquiry through to completion, nothing is too much trouble. Kevin and Laura have built an amazing team around them and it shows. I would not ... Read Full Review
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Kevin
Jackie
By : 'David'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : HA4
Kevin (the owner) was easy to deal with and there was no sales pressure at all to use his services when he surveyed our home. Wendy dealt with the sales progression and was very thorough with regards due diligence and always kept us updated. The house viewings were professionally conducted by ... Read Full Review
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Tommy
By : 'Karan'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : HA4
We bought a house from Gibson Honey and I was very impressed with their professionalism, always listening and helpfulness. They showed us the house and were very transparent as real estate agents. They always answered our questions immediately by phone or email. We never felt like there was ... Read Full Review
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Jo
Wendy
By : 'Nabil'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Good communication with me and my wife keeping us informed Friendly team Up to date knowledge Effective ... Read Full Review
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Wendy
Jo
By : 'A'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA5
From the initial consultation to the final closing, their team demonstrated a level of professionalism, knowledge, and dedication that surpassed my expectations. Their guidance throughout the process was also impeccable, ensuring that I achieved the best possible outcome. Many thanks to Wendy ... Read Full Review
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Wendy
By : 'Muhammed'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : UB5
Wendy from the Ruislip Manor branch was very helpful towards my purchase on my first property. She was very professional, friendly and understanding as I was abroad and she has still managed to contact me throughout the journey. My solicitor was taking very long to respond and she has also managed ... Read Full Review
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Wendy
Jo
By : 'Pushpa'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Thank you Wendy and Jo at Gibson Honey Ruislip Manor for your professionalism and support throughout the process of buying our property. From our initial meeting to the completion, you were very efficient and proactive. Very grateful to have chosen Gibson Honey for our ... Read Full Review
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Wendy
By : 'Jenny'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Wendy at Gibson Honey was very helpful and professional in the purchase of our home. She was always quick to respond and made us feel taken care ... Read Full Review
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Laura
Lydia
By : 'Nicola'
Branch : Ruislip, 92 High Street
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : HA4
We have rented out our property with Gibson Honey now for 4 years and they make it very easy for us as a landlord. Laura and Lydia are both super helpful, supportive and very quick to respond to queries and to organise anything we need for the tenancy to run smoothly. Definitely recommend their ... Read Full Review
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Tommy
By : 'Tania'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : HA4
After using a well known local estate agent to try to sell our property, 8 months on no luck. Met with GibsonHoney, the team were brilliant and decided to list with them. Three weeks later, we were SSTC. Every person I had dealings with at GibsonHoney were simply amazing. Nothing was too much ... Read Full Review
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Wendy
By : 'Jasmin'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HA4
Bought a property through Gibson Honey. This was overall a good experience. Wendy was very communicative and kept us informed throughout the process which was good. She also helped us with any questions we ... Read Full Review
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Nicola
Wendy
By : 'Graham'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £572000
Would you recommend ? : Yes
Postcode : HA4
Great service throughout the sale of our late mum’s house, from valuing through to completing the ... Read Full Review
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Wendy
Kevin
By : 'Cathryn'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : HA4
ibson Honey have been really great. I sold a property with them and although there were issues with two different buyers pulling out of the sale, they stayed very positive and were very knowledgable about marketing the property to achieve a positive outcome. Kevin Gibson is very knowledgable, ... Read Full Review
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Wendy
By : 'Julie'
Branch : Ruislip, 92 High Street
Services : Sales( As a Buyer )
Sold price : £1
Would you recommend ? : Yes
Postcode : HA4
Friendly helpful staff especially Mrs Fewell. My purchase was not an easy transition, the team were supportive , vigilant and kept me informed all through the ... Read Full Review
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Nicola
Jo
By : 'Rachel'
Branch : Ruislip, 92 High Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA4
Gibson Honey we’re professional and supportive throughout the whole process of selling our house. Both Kevin and Nicola had an excellent knowledge of the property market within the area which made selling our house as streamlined as it could be. The whole team were exceptional and we ... Read Full Review
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By : 'Lasith'
Branch : Ruislip, 92 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA4
Gibson Honey managed my property in West London for 3 years. They were always extremely responsive and made the entire process very easy (including finding and managing tenants and selling the property). Highly ... Read Full Review
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