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The London Room Agency

1.3/5, 13 Reviews
8% Recommended

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"Deposit: Waiting for £900..."

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1 Star Review

By : 'PPTIB'
Services : Letting(I am a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : E14

19 Jul 2019
People found this helpful0

I lived in Canary Wharf in a room for five months. I left my room in a normal condition and they failed to return my deposit of c. £900 since August 2018!! Please help me, what can I do? I am not a UK citizen

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By : Victor

20 Jan 2020

Feel free to contact me regarding the issue mentioned. I experienced the same situation and I took this case to court.

By : John

10 Jul 2020

Victor What happened? my lawyer said that it's useless and the company would just dissolve without paying out anything


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Awful. No maintenance was ...

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1 Star Review

By : 'J'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E14

22 Jan 2021
People found this helpful4

Awful. No maintenance was ever done despite issues being reported. Appliances were on their last legs - he knew the oven was broken for months and did nothing about it. Anthony verbally abused me over the phone and it took 3x of me telling him to stop yelling at me before he did. He was never ... Read Full Review

Comments (3)Was this helpful?:

By : M

3 Mar 2021

Hi i would like to contact you directly about this agent. Could you please send me an email , (nuguhi111@gmail.com) I would really really really appreiciate it. Thank...


Deposit not returnedAll you ...

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1 Star Review
UserName

By : 'John'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : E14

10 Jul 2020
People found this helpful0

Deposit not returned All you read here is true The agent disappeared My lawyer said that he managed to contact him and they (the agent) is fully aware of this. He said that he has 5 lawsuits against him already and if anything gonna happen, he would just dissolve the ... Read Full Review

Comments (1)Was this helpful?:

By : ExTenant

4 Aug 2020

Wow, the fact that they're so blatant about ripping people off without regard for the consequences is frankly as large an indictment against the failure of UK law to protect consumers against fraud...


Never answered back to phone ...

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1 Star Review
UserName

By : 'Francesco'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : SE16

21 Jan 2020
People found this helpful0

Never answered back to phone calls and emails, didn't give the deposit back. Don't go with this agency because they are not professional and are a fraudulent agency. I'm going to have a court ... Read Full Review

Comments (0)Was this helpful?:
BEWARE - The reviews you have ...

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1 Star Review
UserName

By : 'PT'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E14

5 Nov 2019
People found this helpful2

BEWARE - The reviews you have read about this agency is true. They are crooks I am a landlord and my apartment is leased to TLRA. Their rent is in arrears, they are clearly screening calls and not picking up my calls. Emails have been ignored. My apartment is still occupied and they are ... Read Full Review

Comments (2)Was this helpful?:

By : PT Lam

5 Nov 2019

TLRA have also set up a new company - Associated Living Limited - https://beta.companieshouse.gov.uk/company/10992754 Run by the same crooks - so BEWARE. DO not be fooled by Associated Living...


Deposit: Waiting for £900 ...

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1 Star Review

By : 'PPTIB'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : E14

19 Jul 2019
People found this helpful0

I lived in Canary Wharf in a room for five months. I left my room in a normal condition and they failed to return my deposit of c. £900 since August 2018!! Please help me, what can I do? I am not a UK ... Read Full Review

Comments (2)Was this helpful?:

By : Victor

20 Jan 2020

Feel free to contact me regarding the issue mentioned. I experienced the same situation and I took this case to...


Uncommunicative, Lazy, No ...

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1 Star Review
UserName

By : 'Curtis'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E140

14 Jun 2019
People found this helpful3

Lived in a flat rented out by these guys for 2 years. Things got a little odd in the first year in as they made it clear they did not own the place so things like fixing the washing machine, leaking shower (which later caused huge damage to the flat below) and locks. Later when the owners ... Read Full Review


Comments on Agent Fees

Bad, useless agency fees for about an hours work. They dont respect other estate agents trying to get a reference off them. Why should they be paid to not return code.

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DEPOSIT!!! ...

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1 Star Review

By : 'Marie'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : E14

31 May 2019
People found this helpful2

They do not respond back to any communication channel and don't pay back the deposit- if anyone wants to go to court together please let me know, I genuinely do not want to be fooled and want my money back as soon as ... Read Full Review


Comments on Agent Fees

baaaaaaaaaaaaaaaaaaaaaaaaaaaadddddddddd

Comments (5)Was this helpful?:

By : Patrick

1 Jun 2019

I'm also in the same situation! They haven't returned my deposit. How could I contact you? Together we will be...


Goes missing once they have ...

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1 Star Review

By : 'Venus'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E3

30 May 2019
People found this helpful3

They have not returned any deposit and is impossible to get in touch with. I have filed a court case for them failing to protect the deposit among other things, I'm trying my best to stop these people from doing over and over again but I'm no expert so I am wondering if there are people ... Read Full Review

Comments (3)Was this helpful?:

By : Patrick

30 May 2019

I'm also in the same situation! They haven't returned my deposit. How could I contact you? I'd like to file a court case too. Together we will be...


Not returned ...

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1 Star Review
UserName

UserName

By : 'Patrick'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : E14

28 May 2019
People found this helpful2

WARNING! Do not trust The London Room Agency! They have not returned me £1000 of deposit! I had been renting a room from them since September 2018. They told me I have to move out ASAP in March 2019 because the owner decided to sell the apartment and my deposit (£1000) will ... Read Full Review


Comments on Agent Fees

Very bad, they have stolen my deposit

Comments (0)Was this helpful?:
They do not refund deposit ...

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1 Star Review
UserName

By : 'Suzanna'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £825
Would you recommend ? : No
Postcode : E14

28 Feb 2019
People found this helpful4

They DO NOT pay your deposit back, further more they closed this agency and opened a new one called: Associated Living LTD, I do not know the commercial name of the new one yet but will update you by the time I find out. I am going to court now as my deposit was not protected. But just a piece of ... Read Full Review

Comments (3)Was this helpful?:

By : Tarne Lane

4 Apr 2019

Agent does not use correct tenancy agreements that give any protection. They do not return deposit. Complete...


Agency run by ...

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1 Star Review

By : 'Peter'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E14

21 Feb 2019
People found this helpful2

This agency is impossible to reach, never pick up the phone or reply to email, probably blocked our phone numbers. Been waiting for the deposit to be repaid for more than 4 months which doesn't appear to have been registered either I have been to the Cannon workshop office, but the company ... Read Full Review


Comments on Agent Fees

the deposit is not supposed to be included in the fee...

Comments (2)Was this helpful?:

By : Natalia

25 Feb 2019

Same situation here, have been trying to reach them for...


Fail to return ...

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1 Star Review

By : 'James'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : E14

1 Feb 2019
People found this helpful1

90 days after I vacated a room in East India Dock I am still trying to recover my deposit of £1,000. The room was left in immaculate condition but i have constantly been fobbed off with staff illness, office reshuffle or any other reason they can think of not to repay, blaming their ... Read Full Review


Comments on Agent Fees

£100 check out is excessive

Comments (1)Was this helpful?:

By : Natalia

9 Apr 2019

It has been 2 months and they have still not returned my deposit of 900! The company doesn't respond to any forms of communication and is impossible to...


Best agency I've ...

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5 Star Review

By : 'VP'
Branch : Canary Wharf, 52 Cannon Workshops, Cannon Drive
Services : Letting (As a Tenant)
Would you recommend ? : Yes

20 Sept 2018
People found this helpful1

Very responsive and responsible compared to other agencies I have come across. I got my room from viewing to getting the keys in 3 days. The service charge and rent are very competitive considering it's all inclusive including bi-weekly cleaning. Great online service as well. They are a ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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