“Abbott's claim to be the number 1 property management agent I ......”
1 Star Review
Jul 10,2014
By:
'P'
Jul 10,2014
Branch: Kings Lynn, 20 High Street
Services: Lettings (as a Tenant)
Rent PCM: £530
Would you recommend?: No
Postcode: PE30
Branch: Kings Lynn, 20 High Street
Lettings (as a Tenant)
Rent PCM: £530
Postcode: PE30
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Abbott's claim to be the number 1 property management agent I don't know how this can be! During my tenancy, various things needed fixing, so we told the agency and waited for responses which never came. They are totally useless at returning calls, passing on messages and generally doing what they should do on your behalf. When it came to the end of the tennancy, they asked me to pay a 'check-out fee', which is illegal! And still , 7 weeks after leaving the property, I am waiting for my deposit to be returned. Each time I called the agency to see where my deposit had got to, I was given a different excuse. They even had the forwarding address wrong, somehow, they were going to send it to the previous address. Not once, have I received a call from them, without me chasing them up first. I will be avoiding this company like the plague in the future.
Comment on agent fees
It appears that i have been charged ‚£110 for a sample pot of paint (deducted from my deposit) and they tried to charge a 'check-out fee' which was not agreed in the tenancy agreement so I queried it with 'shelter' and they cannot charge the tenant for this service, its illegal.
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