May 09,2011
By: 'Dank'
May 09,2011
4 people found
this helpful
This must be by far the worst estate agent in South Kensington! Do not waste your time instructing them. They constantly look as if they are closed (saving electricity), the office is messy, staff have no clue about marketing or selling properties. If you want to see an awful window display go and see White Estates. If you want to see what web sites once looked like - visit their web site. If you want to experience very bad estate agents - go and visit White Estates. If you want to sell your property - pass on these guys and sell through any other estate agency.

They wasted my time, cost me money and didn't sell my property. Nothing professional about them and I've reported them to the ombudsman! White Estates is a disgrace to an industry which hasn't got a good reputation in the first place.
Was this helpful? Yes
Jul 25, 2014
We were not aware at the time of the posting of these reviews. We are flabbergasted and bewildered at the malicious content and erroneous accusations levied at White Estates. Hopefully discerning prospective customers will be able to make up their own minds and see that this is not at all genuine. The review is non-specific with sweeping defamatory remarks. Unfortunately the writer is hiding behind the cloak of anonymity which hinders the ability to address the complaint fairly and candidly. However, to address the points mentioned; nothing could be further from the truth in regard to the appearance of our office and general image. We have a very high profile office impeccably presented, along with the staff and their professionalism. If there has been a complaint to the ombudsman then we have not received any correspondence is this regard - as this would not have been overlooked by the Ombudsman. We are members of the Ombudsman scheme and adhere to strict codes of conduct and practice, which is attested by our long standing presence (since 1988) in a fiercely competitive area of practice. We have an official complaints procedure. However, with no reciprocity of candidness the one sided approach certainly does not advocate transparency. We have a high reputation in the industry, with highly experienced and qualified staff; qualifications including university degrees. We also have a large number of long standing and loyal clients who have given us glowing testimonials.

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White Estates

176 Old Brompton RoadSouth Kensington South Kensington, London
Greater London

020 7370 4343

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