“This company are a disgrace !!! I recently ha......”
1 Star Review
Jul 28,2021
By:
'Marylyn'
Jul 28,2021
Services: Sales (Prospective customer)
Sold price: £230000
Would you recommend?: No
Postcode: BL1
Sales (Prospective customer)
Sold price: £230000
Postcode: BL1
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This company are a disgrace !!! I recently had an offer accepted on a property this company were dealing with.
After weeks of them ignoring calls and emails from my solicitor and my estate agent
I managed to speak to the manager that told me a ...
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5 Star Review
Feb 05,2019
By:
'Happy'
Feb 05,2019
Services: Sales (as a Buyer)
Sold price: £124000
Would you recommend?: Yes
Postcode: BL1
Sales (as a Buyer)
Sold price: £124000
Postcode: BL1
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I cannot praise highly enough the service received from Lynne and all the staff at Purple Property.
I was buying through them and nothing was too much trouble. Lynne kept me informed every step of the way and even provided tissues when things started to ...
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5 Star Review
Jan 30,2019
By:
'Daughter'
Jan 30,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Postcode: BL1
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We were very pleased to find a local agent with such friendly professional staff and accompanied viewings. From the original valuation to completion we were kept informed by phone and email and any queries or problems were dealt with quickly and efficiently. Excellent service!...
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Comment on agent fees
Good especially the inclusive option.
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5 Star Review
Jan 30,2019
By:
'Holt'
Jan 30,2019
Services: Sales (as a Vendor)
Sold price: £111000
Would you recommend?: Yes
Postcode: BL8
Sales (as a Vendor)
Sold price: £111000
Postcode: BL8
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Thank you to the Bolton shop. The house was photographed, advertised for sale, viewed and sold within the space of 8 weeks. Did the viewing ourselves but kept informed by phone and email about viewing appointments....
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Comment on agent fees
Great all in one fee.
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“Kept us constantly informed...”
5 Star Review
Dec 09,2018
By:
'Sara'
Dec 09,2018
Services: Sales (as a Vendor)
Sold price: £90
Would you recommend?: Yes
Postcode: BL2
Sales (as a Vendor)
Sold price: £90
Postcode: BL2
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Lynne provided feedback at all stages of the sale without us having to chase. Rang us back when she said she would and liased with the solicitors on our behalf...
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Comment on agent fees
Good
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5 Star Review
Nov 11,2018
By:
'Barbara'
Nov 11,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Postcode: BL1
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We used this company to sell our house and also to show the buyers around when we were not in. I found them to be very professional and friendly. Lynne helped us so much, always there and returning our calls. I would definitely use this ...
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Comment on agent fees
good
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5 Star Review
Oct 27,2018
By:
'P'
Oct 27,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Postcode: BL1
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Dont get me wrong this is not a slagging off. I have in the past bought a number of properties, and had to use estate agents in the past. These have always made the stereotypical / joke image of an estate agent seem under representative.
Living ...
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Comment on agent fees
I dont have much experience in selling houses to compare them to. But the all in fee that included, them doing all of the viewings and sorting solicitors etc seem very reasonable knowing how much I had to pay for legal fees alone when purchasing this house
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5 Star Review
Oct 26,2018
By:
'Jane'
Oct 26,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BL2
Sales (as a Buyer)
Postcode: BL2
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Excellent service throughout I would highly recommend to others , especially Lynn who dealt with my purchase she was very helpful in all aspects including arranging my mortgage advisor...
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5 Star Review
Oct 26,2018
By:
'Joan'
Oct 26,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL13
Sales (as a Vendor)
Postcode: BL13
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I have completed the sale of my house today and I am very pleased with the service I received from everyone in the office. They managed my viewings, they were at the end of the phone if I needed to speak, and were professional but ...
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Comment on agent fees
I went for the full package and although it was the priciest, for me it was value for money, I didn’t have to do anything, they took the stress away from me.
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“Top service from start to the end...”
5 Star Review
Oct 09,2018
By:
'Alexb'
Oct 09,2018
Services: Sales (as a Buyer)
Sold price: £89950
Would you recommend?: Yes
Postcode: BL1
Sales (as a Buyer)
Sold price: £89950
Postcode: BL1
0
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Very friendly, always reply quickly and made the whole buying process simple. Would highly recommend this company for buying and selling....
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“Simple and easy to use this company :)...”
5 Star Review
Oct 03,2018
By:
'Stephen'
Oct 03,2018
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: BL2
Lettings (as a Landlord)
Rent PCM: £525
Postcode: BL2
0
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My first buy to let was nervous and I didn't have a clue what to expect but Natasha and staff at the purple property shop were very helpful throughout, made it simple and stress free! Any questions they were always a call away and kept ...
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Comment on agent fees
Agent fees were good.
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5 Star Review
Sep 24,2018
By:
'Nick'
Sep 24,2018
Services: Sales (as a Buyer)
Sold price: £167000
Would you recommend?: Yes
Postcode: BL1
Sales (as a Buyer)
Sold price: £167000
Postcode: BL1
0
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All staff at the Bolton shop are friendly and helpful. They made our experience of sale and purchase very smooth with no major hiccups
I would recommend them to family and friends and I would definitely use again the future...
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Comment on agent fees
The fees are very reasonable
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5 Star Review
Sep 06,2018
By:
'Carlton'
Sep 06,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL3
Sales (as a Vendor)
Postcode: BL3
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Overall excellent service. Was originally worried we had chosen wrong when the first 2 viewers were left waiting for 10mins at the property because sales advisor was late. But after that everything ran smoothly.. We got around 18 to 20 prospective buyers during the sale. Always let me ...
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Comment on agent fees
We paid upfront with the fees so we saved around £800 on what would have been the final fees.
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5 Star Review
Sep 04,2018
By:
'Peter'
Sep 04,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: HARW
Sales (as a Buyer)
Postcode: HARW
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We recently bought a property through Purple Properties in Bolton. We were shown the property and agreed to purchase it. We were then introduced to Lynne Mason and from the day we met her to the day of completion, Lynne was superb. She kept us ...
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5 Star Review
Sep 03,2018
By:
'James'
Sep 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: BL6
Lettings (as a Tenant)
Rent PCM: £500
Postcode: BL6
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Very happy with the service from the team thus far. This was my first time renting a property so I was very new to the whole experience. Natasha was brilliant, answered all my questions, and made the whole transition completely seamless....
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Comment on agent fees
Reasonable.
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“Great help and communication!...”
5 Star Review
Aug 08,2018
By:
'GH'
Aug 08,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BL6
Sales (as a Buyer)
Postcode: BL6
0
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Lynne from the purple property shop was incredibly helpful and patient with us whilst we were buying our first home! She answered all our questions and thoroughly explained everything. Thank you for helping us - It was stressful at times, but Lynne was there at ...
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5 Star Review
Aug 03,2018
By:
'Simon'
Aug 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Tenant)
Rent PCM: £475
Postcode: BL1
0
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It's been two years now since we've been with Purple Property, renting for the first time. We've been so happy that for another year we are planning on remaining with them. Before we moved in, we heard all the usual stories about the problems people ...
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5 Star Review
Aug 03,2018
By:
'Simon'
Aug 03,2018
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: BL1
Lettings (as a Tenant)
Rent PCM: £475
Postcode: BL1
0
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It's been two years now since we've been with Purple Property, renting for the first time. We've been so happy that for another year we are planning on remaining with them. Before we moved in, we heard all the usual stories about the problems people ...
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“Excellent communication...”
5 Star Review
Jul 25,2018
By:
'Mark'
Jul 25,2018
Services: Sales (as a Buyer)
Sold price: £177000
Would you recommend?: Yes
Postcode: BL2
Sales (as a Buyer)
Sold price: £177000
Postcode: BL2
0
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We have just bought a property through The Purple Property Shop and it was a pleasant experiance. We mainly dealt with Lynne who was fantastic at keeping us upto date on progress and really made us feel at ease. As this was our first ever ...
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Comment on agent fees
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“Me and my girlfriend was buying our first house and ......”
5 Star Review
Mar 27,2017
By:
'Trevor'
Mar 27,2017
Services: Sales (as a Buyer)
Sold price: £89000
Would you recommend?: Yes
Postcode: BL2
Sales (as a Buyer)
Sold price: £89000
Postcode: BL2
0
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Me and my girlfriend was buying our first house and we was very happy with the guys at Purple. Our main contact was James who dealt with our offer and phoned us up with updates throughout. A dream come true to have our own house. ...
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Comment on agent fees
I didn't pay fees - I was a buyer
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“Really happy with the service. They sold our mums house ......”
5 Star Review
Mar 20,2017
By:
'Tracey'
Mar 20,2017
Services: Sales (as a Vendor)
Sold price: £165000
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Sold price: £165000
Postcode: BL1
0
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Really happy with the service. They sold our mums house and did it quite quickly with out any fuss. I like the way they wrote the property information up and they did nice photos. Nice to talk to and James called my sister a few ...
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Comment on agent fees
The fees were competitive. We have a few valuations and these gave us a choice on what service we wanted and we didn't feel pushed in to anything. Nice chap who valued it.
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“I initially had my house on the market with another ......”
5 Star Review
Mar 10,2017
By:
'Catherine'
Mar 10,2017
Services: Sales (as a Vendor)
Sold price: £198000
Would you recommend?: Yes
Postcode: BL3
Sales (as a Vendor)
Sold price: £198000
Postcode: BL3
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I initially had my house on the market with another estate agent in Bolton and after a few months with limited interest a friend recommended The Purple Property Shop to me. Right from the start I noticed the difference, the photos were much clearer and ...
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Comment on agent fees
I thought the fees were fair for the level of service they offered.
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“When we came to sell our house we booked 3 valuations, ......”
5 Star Review
Feb 27,2017
By:
'Sam'
Feb 27,2017
Services: Sales (as a Vendor)
Sold price: £150000
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Sold price: £150000
Postcode: BL1
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When we came to sell our house we booked 3 valuations, and while the other 2 were OK, Matt from Purple Property Shop was a different class, he spent over an hour explaining everything to us in detail and their fees were a fraction of the other ...
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Comment on agent fees
I found their fees to be good value as we went for the package that included legal fees.
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“Nice people. Helpful and they kept me updated. The whole ......”
5 Star Review
Feb 13,2017
By:
'Graham'
Feb 13,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BL1
Sales (as a Vendor)
Postcode: BL1
0
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Nice people. Helpful and they kept me updated. The whole process of selling my house was much easier than I thought. Have already recommended them to others....
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Comment on agent fees
I went for the pay up front and paid half price on the fees - well worth it.
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“I was extremely disappointed with the service we received from ......”
1 Star Review
Jul 08,2014
By:
'Dissatisfied'
Jul 08,2014
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BL1
Sales (as a Vendor)
Postcode: BL1
7
people found
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I was extremely disappointed with the service we received from this agency. There were numerous small mistakes that kept adding up to bigger pictures and when I asked for details to be changed or corrected I received emails telling me it was done only to ...
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What agent could do to change your mind?
I ended up doing their job for them so they had certainly not earned the fees they were asking for.
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