100% lettings valuation accuracy
67% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jul 08,2014
Jul 08,2014
3
people found
this helpful
this helpful
We decided to use Allen & Harris after interviewing several agents. We were impressed with the assertive marketing approach as discussed with Steven Harrington. They also pitched the price 10-15% above what other agents recommended. We asked are you confident of this price? Oh yes was the reply. The draft particulars were rather boring so we did quite a lot of work to improve them. The photos were not well considered. Some showed the neighbour's house exterior as much as ours. The internal shots were at strange angles.
They planned an open house saying that this would create maximum interest and competition amongst the potential buyers. We were told they had 5-6 qualified prospective buyers lined up with appointments. Only 1 turned up on the day. This didn't progress because the price was pitched too high. In the following weeks, there were no potential buyers. In week 3, they recommended a substantial decrease (which brought it down to similar to what the other agents suggested). By this time, we had lost all trust in their ability to sell the property.
In all, we lost the impact of a new property to market and lost a month of selling time. I would not use them again.
They planned an open house saying that this would create maximum interest and competition amongst the potential buyers. We were told they had 5-6 qualified prospective buyers lined up with appointments. Only 1 turned up on the day. This didn't progress because the price was pitched too high. In the following weeks, there were no potential buyers. In week 3, they recommended a substantial decrease (which brought it down to similar to what the other agents suggested). By this time, we had lost all trust in their ability to sell the property.
In all, we lost the impact of a new property to market and lost a month of selling time. I would not use them again.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
28th Jul 2021
reviewed by 'Derren'
27th Jan 2018
reviewed by 'Natalie'
15th Mar 2017
reviewed by 'Charles'
29th Jul 2016
reviewed by 'Marchet'
10th Mar 2016
reviewed by 'Pippa'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 67% | £500 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 3 | 2 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 12,2022
Jan 12,2022
0
people found
this helpful
this helpful
For amenable, friendly, sensible advice and support with mortgage related products, in easy to understand language, Anthony Codner is fantastic...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 28,2021
Jul 28,2021
0
people found
this helpful
this helpful
A&H had to deal with one of the most difficult, awkward and obtuse sellers ever, my ex-wife. Despite her offending most of the team, they stuck with it, through thick and thin, and pushed the sale over the line. They were always brilliant, friendly ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2018
Jan 27,2018
0
people found
this helpful
this helpful
Rachel Harris was my property co-ordinater whilst I was a tenant with Allen & Harris. I had huge problems with getting my deposit released after the end of my tenancy due to the landlord ignoring all contact from the agency. Rachel was persistent in helping me ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2017
Mar 15,2017
0
people found
this helpful
this helpful
Hannah Smith, Property Management, Cardiff, is not only very courteous in her communications but also a highly competent member of your team. She is very professional and resolute in dealing with matters in a timely, and competent manner....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2016
Jul 29,2016
5
people found
this helpful
this helpful
Horrendous agent, would not recommend them to anyone!!!! Been renting the same property for 14 years, every 6 months having a house inspection. Been saying got problems for last two years but nothing ever done and then when I pursue the issue after running independent report I ...
read full review
read full review
What agent could do to change your mind?
Horrendous especially when takes nearly a month to complete checksAttached Filesnbsp;
Comment on agent fees
Horrendous especially when takes nearly a month to complete checks
Was this helpful?
Yes
Yes
Mar 10,2016
Mar 10,2016
0
people found
this helpful
this helpful
I would recommend Allen & Harris Chippenham to anyone, they managed to sell my property, in good time and got me the best price, the staff were all very friendly and efficient and help me every step of the way. I would have no problem recommending ...
read full review
read full review
Comment on agent fees
Great value for Money
Was this helpful?
Yes
Yes
Jul 08,2014
Jul 08,2014
3
people found
this helpful
this helpful
We decided to use Allen & Harris after interviewing several agents. We were impressed with the assertive marketing approach as discussed with Steven Harrington. They also pitched the price 10-15% above what other agents recommended. We asked are you confident of this price? Oh yes was ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09,2014
Apr 09,2014
7
people found
this helpful
this helpful
We wanted to rent a new place. Found one that we liked on Rightmove.co.uk. It was listed by Allen & Harris (A&H).
What a horrible experience! They very quickly wanted the referencing deposit and whatnot paid - which we duly obliged. A week ...
read full review
read full review
What agent could do to change your mind?
Nothing. Horrible service. I will never use them again. I will even tell other to avoid them like the plague.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Sep 09,2013
Sep 09,2013
1
people found
this helpful
this helpful
Absolutely terrible, was a tenant and had relationship troubles which meant I could no longer stay there. When I was living there I complained about various items needing to be fixed none of my calls were returned or answered and now it is time to ...
read full review
read full review
What agent could do to change your mind?
Well the agent could start doing the job they are being paid for and return the calls of tenant when asked to.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
