Ryder & Dutton
Mossley, Oldham, OL5
4.8/5, 370 reviews
99% recommended
91% sales valuation accuracy
97% sales fee satisfaction
94% lettings valuation accuracy
90% lettings fee satisfaction

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“1. Very slow to make contact with person buying our property. ......”

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Jul 07,2014
Minithumbdown
By: 'David'
Jul 07,2014
1 people found
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1. Very slow to make contact with person buying our property. Did not use all means all contacting the buyer, email, text just left voicemails unless we pushed.
2. Did not try to get the best price for our property, looked for an easy sale to a cash buyer. I would not sell to a cash buyer again.
3. Do not check after initial proof of funds that cash buyer still had the funds in place nearer to completion
4. Did not show anyone around and once they thought a deal was agreed with a cash buyer did not proactively try to show the property to other buyers.
5. Exchanged and completed on same day due to poor communication which led to us not knowing we were moving for sure until mid morning. We were then pushed to hand the keys over after a few hours after getting the assurance we had completed.
6. Invoice did not get to my solicitor in time for completion so now I have to waste my time with the invoice.
7. Have just valued a property the same of ours for £30,000 more in less than 12 months which further validates my points around lack of negotiation on the sellers behalf.
All in all, I do not think Ryder in this instance were not working on my behalf and in no way did they earn the incredibly high rate they charge for 'professional services'.
Comment on agent fees
Very high for what they did for us in this sale, 3 viewings unaccompanied, lots of chasing and a lot of emotional distress towards our move date. I viewed houses for sale with companies like House Network that charge a flat fee and they are incredibly efficient in terms of contacting buyers, making offers and using technology to reach people quickly. Given that the only place most people look at property is Right Move and given the slow house price inflation in this area I am amazed that Ryder and Dutton can still think that their services can be worth 1.5%.
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Latest Reviews

View all Reviews 370
29th Jun 2023
reviewed by 'Hannah Kg'
“Thank you to all at Ryder & Dutton (in particular Geraldine & Zoe) for their help and support in what was a ......”
3rd Feb 2023
reviewed by 'Angela'
“Delt with the Mossley Office, excellent team great girls, especially zoe & Geraldine Marsden. Nothing too much trouble, they have been ......”
31st Jan 2023
reviewed by 'Mrs G'
“A very friendly and helpful team. Geraldine was always quick to answer our questions and keep us informed about progress. ......”
30th Dec 2022
reviewed by 'Jim'
“An excellent service from all at Ryder & Dutton but with a special mention and thanks to Geraldine for her help ......”
2nd Dec 2022
reviewed by 'Philip'
“Ryder snd Dutton helped sell out property within a week. Matt was friendly,professional and helpful. Geraldine kept us updated ......”
23rd Nov 2022
reviewed by 'Lynn'
“Thank you to Geraldine and the team for all your help selling our mums property , . You helped to make things ......”
Opening Hours
  • Monday: 08:30 - 20:30
  • Tuesday: 08:30 - 20:30
  • Wednesday: 08:30 - 20:30
  • Thursday: 08:30 - 20:30
  • Friday: 08:30 - 20:30
  • Saturday: 10:00 - 16:00
  • Sunday: 10:00 - 16:00
Address

Ryder & Dutton
4 Lees Road
Mossley,Oldham
Greater Manchester
OL5 0PF
01457 833288

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £84,000 £960,000
Lettings 94% 90% £350 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 2 58 0 119 1 102 1 10 1
Areas covered
  • OL5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Thank you to all at Ryder & Dutton (in parti......”

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Jun 29,2023
Minithumbup
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Geraldine
By: 'Hannah Kg'
Jun 29,2023
0 people found
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Thank you to all at Ryder & Dutton (in particular Geraldine & Zoe) for their help and support in what was a very long house selling process. Very friendly, approachable and efficient, would recommend to others 😊...
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“Delt with the Mossley Office, excellent team ......”

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Feb 03,2023
Minithumbup
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Geraldine
By: 'Angela'
Feb 03,2023
0 people found
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Delt with the Mossley Office, excellent team great girls, especially zoe & Geraldine Marsden. Nothing too much trouble, they have been also very supportive for me at this challenging time, thanks girls for making my experience bearable....
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Comment on agent fees
If you want the service you have to pay the money
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“A very friendly and helpful team....”

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Jan 31,2023
Minithumbup
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Geraldine
By: 'Mrs G'
Jan 31,2023
0 people found
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A very friendly and helpful team. Geraldine was always quick to answer our questions and keep us informed about progress. Thank you....
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“An excellent service from all at Ryder & Dutt......”

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Dec 30,2022
Minithumbup
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Geraldine
By: 'Jim'
Dec 30,2022
0 people found
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An excellent service from all at Ryder & Dutton but with a special mention and thanks to Geraldine for her help steering us through the process to a successful outcome....
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“Ryder and Dutton sold ours in less than a week....”

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Dec 02,2022
Minithumbup
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Geraldine
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Katy
By: 'Philip'
Dec 02,2022
0 people found
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Ryder snd Dutton helped sell out property within a week. Matt was friendly,professional and helpful. Geraldine kept us updated on a regular basis and was very good at her job. Many thanks...
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“Thank you to Geraldine and the team for al......”

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Nov 23,2022
Minithumbup
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Geraldine
By: 'Lynn'
Nov 23,2022
0 people found
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Thank you to Geraldine and the team for all your help selling our mums property , . You helped to make things easy for myself & my sister...
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“Geraldine was always happy to answer any ques......”

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Nov 01,2022
Minithumbup
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Geraldine
By: 'Kat'
Nov 01,2022
0 people found
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Geraldine was always happy to answer any questions and kept me up to date at all times! Would highly recommend....
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“We recently used Ryder and Dutton and they we......”

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Oct 29,2022
Minithumbup
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Geraldine
By: 'robyn'
Oct 29,2022
0 people found
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We recently used Ryder and Dutton and they were fantastic through out. Special thanks to Geraldine and Zoe x x...
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“Katy Backhouse was very efficient and profess......”

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Oct 13,2022
Minithumbdown
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By: 'Mabel Osobor'
Oct 13,2022
0 people found
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Katy Backhouse was very efficient and professional with advice for our mortgage application, the process was stressfree and straightforward, i would highly recommend her for a potential client....
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“Our first meeting in Jan 2021 with Alice was ......”

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Apr 07,2021
Minithumbdown
By: 'Bethan'
Apr 07,2021
0 people found
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Our first meeting in Jan 2021 with Alice was very positive and we thought we'd be in good hands with selling our property. However, our general experience is not what we'd expected from an experienced estate agents. Our main issues are as followed: - It took 2 ...
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By: Alice Powell
Apr 07, 2021
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Hi Bethan, We would just like to say again that we are sorry we were unable to find a suitable buyer and that you felt we did not provide the service as expected despite the efforts of our staff at Mossley, our support staff and our extensive marketing. We wish you all the best in the sale of your property. ...

“Lucy, Geraldine and Alice are a fantastic tea......”

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Sep 24,2020
Minithumbup
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Alice
By: 'Sharon'
Sep 24,2020
0 people found
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Lucy, Geraldine and Alice are a fantastic team. Throughout the whole process of selling my house, I felt they were genuinely working in my best interests. They kept me informed every single step of the way and when I had a query one of them ...
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“First class staff....”

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Feb 18,2020
Minithumbup
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Geraldine
By: 'bluelizzie101'
Feb 18,2020
0 people found
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First class staff. Our contact Geraldine is a veritable mine of information and on the ball. All the people in the Mossley office are friendly and approachable...
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By: Geraldine Marsden
Feb 28, 2020
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Thank you for taking the time to provide us with your review, your very kind, all the best for the future, kindest regards Geraldine. ...

“The service was very professional and very he......”

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Feb 14,2020
Minithumbup
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Alice
By: 'David'
Feb 14,2020
0 people found
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The service was very professional and very helpful and polite staff. They always made them selves available and listened to what I had to say....
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“Geraldine in Mossley was absolutely brilliant......”

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Feb 13,2020
Minithumbup
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Geraldine
By: 'Lynne'
Feb 13,2020
0 people found
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Geraldine in Mossley was absolutely brilliant she kept me updated more than the estate agent that was selling my house...
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By: Geraldine Marsden
Feb 13, 2020
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Thank you Lynne, we aim to please, I hope you enjoy your lovely views and get to know the lovely people of Mossley. Kind regards Geraldine & Lucy ...

“We've just completed the purchase our first h......”

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Feb 06,2020
Minithumbup
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Geraldine
By: 'Mr'
Feb 06,2020
0 people found
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We've just completed the purchase our first home through Ryder & Dutton, Mossley, with help from Geraldine Marsden. We feel fortunate to have had Geraldine on our side. She was extremely helpful and always looking to move the process forward with good and prompt communication. Whenever ...
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By: Geraldine Marsden
Feb 06, 2020
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Thank you, I hope you will both be very happy in your new home. Kindest regards Geraldine. ...

“Geraldine was always easy to deal with, court......”

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Feb 05,2020
Minithumbup
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By: 'Isabel'
Feb 05,2020
0 people found
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Geraldine was always easy to deal with, courteous and efficient. I would recommend this agent to anyone selling a property...
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By: Geraldine Marsden
Feb 05, 2020
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Thank you Isabel, we hope you are very happy in your new home. Kindest regards Geraldine. ...

“Pushed things along when we most needed it....”

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Jan 28,2020
Minithumbup
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Geraldine
By: 'Emma'
Jan 28,2020
0 people found
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Trouble with solicitors meant that the house sale dragged on for months. Geraldine engaged with all parties and pushed things forward on our behalf. She kept us informed all the way through, even when the solicitors didn’t, with a friendly and professional manner. We ...
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By: Geraldine Marsden
Jan 29, 2020
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Thank you for your lovely review, its nice to be appreciated for the work that goes on behind the scenes. I am delighted you recommend our services. Kindest regards Geraldine ...

“Ryder & Dutton have been professional and hel......”

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Jan 06,2020
Minithumbup
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Geraldine
By: 'Catherine'
Jan 06,2020
0 people found
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Ryder & Dutton have been professional and helpful throughout the process of selling our house. A special mention is needed for Geraldine Marsden- she has provided such an excellent and efficient service and we can't thank her enough for all her help!...
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By: Geraldine Marsden
Jan 07, 2020
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Thank you Catherine for your review, It means a lot to get such nice feed back, especially when a sale becomes complicated, as did this one. I hope everything goes well for you in your search for another property. Kind regards Geraldine. ...

“Great Choice of Estate Agent | Property Management...”

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Dec 17,2019
Minithumbup
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Alice
By: 'Sharon'
Dec 17,2019
0 people found
this helpful
Ryder and Dutton have been fantastic during the process of putting my property on the market. They have been quick to respond and have been so helpful in explaining the process and clarifying any questions or misunderstandings I have. Ryder and Dutton have managed this ...
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By: Alice Powell
Dec 18, 2019
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Thanks for the fantastic review Sharon! I'm so glad we have been of such a good service to you on the rental side, and hope to continue this by selling your property promptly and efficiently! ...

“Staff are very friendly and helpful and go th......”

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Dec 17,2019
Minithumbup
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Geraldine
By: 'Janine'
Dec 17,2019
0 people found
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Staff are very friendly and helpful and go the extra mile to help with matters. Would definitely deal with them again....
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By: Geraldine Marsden
Dec 18, 2019
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Thank you Janine, I hope you are both settling in well and enjoying living in Mossley. Kind Regards Geraldine ...

“Excellent service throughout my experience in......”

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Dec 16,2019
Minithumbup
By: 'Daniel'
Dec 16,2019
0 people found
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Excellent service throughout my experience in purchasing a house , Highly recommend . Great customer care and time keeping was excellent....
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By: Geraldine Marsden
Dec 17, 2019
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Thank you Daniel, we hope you settle in well to your new home, we would love to re visit and provide you with a no obligation up to date valuation once works are finished. Kind regards Geraldine, Alice & Lucy. ...

“I bought a house through Ryder & Dutton, Moss......”

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Nov 16,2019
Minithumbup
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Geraldine
By: 'Deborah'
Nov 16,2019
0 people found
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I bought a house through Ryder & Dutton, Mossley. Geraldine Marsden was really helpful and contacted me at regular intervals to update me on progress. She is friendly and professional and nothing was too much trouble. I have actually recommended Ryder & Dutton to a friend from ...
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By: Geraldine Marsden
Nov 18, 2019
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Thank you Deborah, happy to help, how fantastic, you have recommended our services to a friend, we look forward assisting them also in anyway we can. Kind regards Geraldine ...

“The service from Geraldine and the team at Ry......”

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Nov 11,2019
Minithumbup
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Geraldine
By: 'Jake'
Nov 11,2019
0 people found
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The service from Geraldine and the team at Ryder & Dutton was FANTASTIC. I really can't thank Geraldine enough for holding my hand through buying my first home and answering all my questions, no matter how big or small....
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By: Geraldine Marsden
Nov 12, 2019
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Hi Jake, what a lovely review, I look forward to calling you next week to collect the keys for your new home! I'm delighted you were happy with the service. ...

“Absolutely fantastic service from start to fi......”

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Nov 11,2019
Minithumbup
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Geraldine
By: 'Tracy'
Nov 11,2019
0 people found
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Absolutely fantastic service from start to finish. We was kept informed at all stages of the sale. We was very rusty at selling property and didn’t know how it worked but Geraldine explained everything in detail along the way. Would definitely recommend Ryder and ...
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By: Geraldine Marsden
Nov 12, 2019
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Hi Tracy & Craig, thank you for writing a lovely review, your going to have such a lovely time in your new home, just in time for Christmas too. Thank you again for choosing Ryder & Dutton to sell your home. Best wishes for the future, Geraldine. ...

“Recent purchase through Ryder & Dutton...”

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Nov 08,2019
Minithumbup
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Geraldine
By: 'Greg'
Nov 08,2019
0 people found
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Experienced an excellent level of service with regular updates with the status of the purchase and when I needed support or information then assistance was delivered promptly....
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By: Geraldine Marsden
Nov 08, 2019
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Thank you Greg, I hope you settle in well and enjoy your time in Mossley. ...

“Efficient and proactive Uploaded the propert......”

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Oct 04,2019
Minithumbup
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Alice
By: 'Nicola'
Oct 04,2019
0 people found
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Efficient and proactive Uploaded the property to Rightmove and other sites very quickly Uploaded some good photographs of the property Courteous...
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By: Alice Powell
Oct 04, 2019
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Thanks for the review Nicola! I'm so glad you've chosen us to help you sell your beautiful home! ...

“Geraldine went above and beyond to help with ......”

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Sep 20,2019
Minithumbup
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Geraldine
By: 'Ruth'
Sep 20,2019
0 people found
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Geraldine went above and beyond to help with our house sale and Purchase. She made the process as stress free as possible and ensured we were kept up to date with the progress....
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By: Geraldine Marsden
Oct 01, 2019
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Thank you Ruth, for your review, so glad everything came together in the end. I hope you settle in well to your new home. Kind regards Geraldine. ...

“Geraldine was very helpful with contacting al......”

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Sep 20,2019
Minithumbup
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Geraldine
By: 'Pauline'
Sep 20,2019
0 people found
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Geraldine was very helpful with contacting all parties and passing on information. She was my go to person when I had any queries. Having bought and sold our last house £30 years ago we had a lot to learn. We were very satisfied with the service ...
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By: Geraldine Marsden
Oct 01, 2019
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Thank you Pauline for your review, it was a pleasure, I hope you settle in well to your new home. Kind regards Geraldine ...

“Excellent, professional and friendly service.......”

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Sep 14,2019
Minithumbup
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Geraldine
By: 'Laura'
Sep 14,2019
0 people found
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Excellent, professional and friendly service. Would definitely recommend Ryder and Dutton as they helped our sale run smoothly. Thank you to Alex and Geraldine at the Mossley branch....
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By: Geraldine Marsden
Sep 16, 2019
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Thank you Laura for your positive review, It was a pleasure assisting in the sale. Kindest regards Geraldine. ...

“Excellent customer service throughout would h......”

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Sep 06,2019
Minithumbup
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Alice
By: 'Liam'
Sep 06,2019
0 people found
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Excellent customer service throughout would highly recommend agent polite respectful quick service overall very happy with company and especially agent...
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By: Alice Powell
Sep 11, 2019
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Thanks for the review Liam - We look forward to working with yourselves in order to help you move! ...
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Last updated at 2:00 PM 23/03/2022 by allAgents

Awards won by Ryder & Dutton, Oldham OL5 0PF



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