0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jul 07,2014
Jul 07,2014
2
people found
this helpful
this helpful
I am absolutely disgusted by the service I have received so far. The flat I have moved into is in an appalling state, if I hadn't had both my parents and my boyfriend helping me on the day I moved in I would have had to stay in a hotel. No manuals or model numbers were provided for any of the equipment so I have been unable to use certain things like the heaters because there is absolutely no way of understanding the controls and none of them appear to do anything, even though the contract states that I have to keep things adequately heated. There are lots of things broken, one of which is a hinge on the bedroom window, and the outlet pipe in the bathroom sink leaks all over the floor and through the floorboards. Now I've just found out there is faulty wiring from BT and they are claiming that that is not their responsibility even though the contract specifically states that all wiring is the landlords responsibility. They have completely ignored me, and prevented me having access to contact details in order to get services issues sorted by refusing to fix the wiring. Now it will cost me £5 every time I have to ring using my mobile to complain about anything. Utterly disgusted and will be making sure every single person I know avoids William H Brown like the plague. To top everything off, they are causing me so much stress and tension that my Repetitive Strain Injury is coming back making it painful to do my job as a data entry assistant. Completely incompetent and unprofessional. The landlord should be ashamed of himself too. I wish I had read the reviews on here before even considering this property, as I now understand that they will bankrupt me if they think they can get away with it, and will try to charge me for problems caused by previous tenants. They should be shut down.
What agent could do to change your mind?
How about providing the service I paid you for instead of treating me like something you found on the bottom of your shoe?Attached Filesnbsp;
Comment on agent fees
I think they stole my money and plan to do nothing for it.
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Latest Reviews
2nd Oct 2021
reviewed by 'Gregory'
5th Jan 2018
reviewed by 'Dan'
7th Jul 2014
reviewed by 'Disgusted'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £220,000 | £220,000 |
| Lettings | 0% | 0% | £325 | £325 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Oct 02,2021
Oct 02,2021
0
people found
this helpful
this helpful
PLEASE READ REVIEWS ON TRUSTPILOT BEFORE YOU CONSIDER USING WILLIAM H BROWN. THEY TELL THE REAL STORY ABOUT THIS SHAMBOLIC COMPANY. They took on wayyyyy too much at the start of the pandemic and they are STILL trying to catch up, please read the up ...
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Jan 05,2018
Jan 05,2018
1
people found
this helpful
this helpful
Do not deal with Paisley MacArthur, very rude and refuses to remove details from emails even though he is informed that you are no longer looking for a property. Instead I receive 10-15 properties each day, and usually the same property more than once within ...
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Comment on agent fees
n/a
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Jul 07,2014
Jul 07,2014
2
people found
this helpful
this helpful
I am absolutely disgusted by the service I have received so far. The flat I have moved into is in an appalling state, if I hadn't had both my parents and my boyfriend helping me on the day I moved in I would have had ...
read full review
read full review
What agent could do to change your mind?
How about providing the service I paid you for instead of treating me like something you found on the bottom of your shoe?Attached Filesnbsp;
Comment on agent fees
I think they stole my money and plan to do nothing for it.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
