While searching for an apartment to rent we contacted several agencies to fasten the process. Atkinson Mcleod and Tom Higgs particularly provided a truly outstanding service. After the first viewing Tom clearly understood what type of property we are looking to rent and didn't waste any time showing flats which wouldn't meet our criteria (as it happened with other agencies). Since this is the first property we are renting in London, we had a lot of questions to ask and papers to fill in for the overseas references. Tom was always very responsive, helpful and fast with solving any type of issues. We are absolutely impressed with the friendly, proactive and professional attitude.