I am very happy with the service I received from House Simple. I decided an online estate agent was the best option for me as I was happy to do the viewings myself and wanted to save money on estate agent fees. As House simple could get my house listed on the most popular websites for a fraction of the usual estate agent costs I was happy enough to take the "risk " of an upfront cost (approx £400) rather than a final percentage of the sale price. The photographer and staff I dealt with on the phone and by email were professional and helpful. My boyfriend will be selling his house soon and is planning on using them too.