0% lettings valuation accuracy
0% lettings fee satisfaction
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Jun 30,2014
Jun 30,2014
4
people found
this helpful
this helpful
The agency has no representation for tenants. They deducted cleaning costs from a clean house on exit, they deducted the cost of a missing item that they know wasn't in the building on arrival, they deducted costs for lawn mowing for a lawn that was mowed two days prior to exit. Very bad communication. Sent wrong invoice with wrong figures. Unprofessional and not helpful. Director of company not well spoken. Very disappointing. Overall, don't recommend.
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Latest Reviews
11th Apr 2013
reviewed by 'Seb'
12th Jan 2013
reviewed by 'disgusted'
11th Dec 2012
reviewed by 'stonebadidea'
17th Jan 2010
reviewed by 'paul'
Opening Hours
Address
Preston Bennett & Stone
40 Church Roade
Stanmore
Greater London
HA7 4AH
020 8954 0045
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £1,700 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 30,2014
Jun 30,2014
4
people found
this helpful
this helpful
The agency has no representation for tenants. They deducted cleaning costs from a clean house on exit, they deducted the cost of a missing item that they know wasn't in the building on arrival, they deducted costs for lawn mowing for a lawn that was ...
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Apr 11,2013
Apr 11,2013
5
people found
this helpful
this helpful
PBS was the most unproffessional letting agent I have ever come to.Their only interest was to bully in their approach to break the contract with lies.Please be careful with your deposits (Their inventory terms are unfair)....
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Jan 12,2013
Jan 12,2013
3
people found
this helpful
this helpful
Not only did the agent give us information about the property which were untrue, but then denied having given that information. Down-right lying without any conscience what so ever. Seems to be a re-occurring theme with the agent, such a shame we did not look ...
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What agent could do to change your mind?
Be honest and have some integrity in business!Attached Filesnbsp;
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Dec 11,2012
Dec 11,2012
5
people found
this helpful
this helpful
facts given by PBS turned out to be untrue. PBS generally not interested in helping tenant. Some instances they are evasive and downright (to me) bullying in their approach. Their tenancy terms and inventory terms are unfair, misleading and designed to trap a tenant. Avoid ...
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Jan 17,2010
Jan 17,2010
6
people found
this helpful
this helpful
The service of Preston bennet is not just poor in the sence of an estate agent but on a general human level. They have no manners, no ability as a professional and ultimaly are not interestedin helping. I couldn't be more dissapointed....
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Feb 10, 2011
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(1)
I am extremely disappointed to here that a potential client is unhappy with our service. I would like to find out which member of the team this gentleman spoke to, so that I can investigate his complaint. We of course have a formal complaints proceedure and I would like to resolve any issues that Paul may have personally. Please pass on my email address to him. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
