Dreadful bunch. We rented a flat from them and they insisted that we had to pick the key up on the morning of our wedding day, they were so self-important that they couldn't arrange a later time. They routinely ignored our calls about necessary repairs and even when they did answer the phone nothing would happen. When it came time to leave we had a trail of people to see the place but sometimes they wouldn't bother to tell us a viewing had been cancelled. The flat wasn't clean when we moved in either, there was dried macaroni stuck between the plates in the kitchen and we discovered lots of damage which hadn't been shown to us. Another thing they didn't mention was that there was going to be lots of work on the outside of the building so we had builders on scaffolding wandering around our 3rd floor window and that really was the final straw. Just walk on by that office. You'll regret it if you don't.