Forest Hill, London, SE23
4.8/5, 193 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
94% lettings fee satisfaction
Daiseylets | Residential Property Management & Lettings

“I live overseas and needed an agent I could trust ......”

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Jun 24,2014
Minithumbup
By: 'Mark (Sydney)'
Jun 24,2014
0 people found
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I live overseas and needed an agent I could trust to manage the property in my absence - marketing the property, finding tenants, co-coordinating maintenance and repairs and keeping me up to date. I cannot recommend Claire and her team highly enough - they are professional, responsive, reliable, local and committed to the lettings market. When tenants moved on, new ones were found instantly. In three and half years (and 3 sets of tenants) I have not lost a days rent and when I recently decided to sell, support continued right through to exchange and completion. They fully deserve the accolades and awards they have accumulated over the years.
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Opening Hours
Address

Daisy Lets & Sales
5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £850,000 £1,070,000
Lettings 97% 94% £510 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
84 0 92 11 2 0 0 0 4 0
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich Forest HillSydenhamPeckham RyeNunheadHerne HillBrockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Friendly communications and smooth return of ......”

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Nov 25,2020
Minithumbup
Maxine
By: 'Robin Braum'
Nov 25,2020
0 people found
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Friendly communications and smooth return of deposit at the end. Maxine has also been helpful providing recommendation documents for our new flat....
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“Very helpful and professional – viewing was e......”

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Nov 18,2020
Minithumbup
Clare
By: 'Peter Walker'
Nov 18,2020
0 people found
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Very helpful and professional – viewing was easy to arrange, the agent (Justin) who was at the property could answer all the questions. Clare, who I then dealt with, was very quick and efficient at liaisng with the owner, and getting my offer accepted. Impressed....
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“Our initial viewing went very smoothly. Clare......”

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Nov 10,2020
Minithumbup
Clare
Justin
By: 'Sofie Lundberg'
Nov 10,2020
0 people found
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Our initial viewing went very smoothly. Clare was friendly, informative and we felt confident moving forward with an offer. We've also had a great experience working with Justin on the paperwork, he was quick to answer the questions we had and make sure everything was ...
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“My name is Hassan, and I rented a property wi......”

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Nov 05,2020
Minithumbdown
Justin
Clare
By: 'Hassan Abikar'
Nov 05,2020
0 people found
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My name is Hassan, and I rented a property with your company Let me thank you all for Punctuality Make an excellent effort to facilitate everything Use excellent and easy software to sign the contract and pay the guarantee I thank you all, especially Mrs. ...
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“1st property...”

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Oct 21,2020
Minithumbup
Clare
Justin
By: 'Carey Gardiner'
Oct 21,2020
0 people found
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Daisy Lets have been great, Clare has always got back to me promptly either by phone or email and has been Brilliant through out the whole process, we also dealt with Justin when we viewed the property he was really nice and gave us all ...
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“Great team, very helpful and accommodating...”

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Oct 11,2020
Minithumbup
Clare
Nella
By: 'Sophie Maxey'
Oct 11,2020
0 people found
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My experience working witch Daisy lets was great! All went smoothly and I’m really happy in my new home. Thanks to Clare and Nella specifically, but the whole team were a pleasure to work with....
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“I would like to give 5 stars to Maxine. She'......”

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Sep 29,2020
Minithumbup
Maxine
By: 'Nahuel'
Sep 29,2020
0 people found
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I would like to give 5 stars to Maxine. She's been our agent for about 4 years and she has been great. She is the most professional and helpful agent I ever had. She is on top of everything and solved all problems we had during our ...
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“Maxine at daisy lets was always very helpful ......”

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Sep 28,2020
Minithumbup
Maxine
By: 'georgina forden'
Sep 28,2020
0 people found
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Maxine at daisy lets was always very helpful and always went above and beyond to support us with our tenancy!...
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“Rapid response to problems...”

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Sep 23,2020
Minithumbup
Maxine
By: 'John King'
Sep 23,2020
0 people found
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We have been renting through DaisyLets for 2 years and have had a good experience with them. Any major issues such as broken boilers are fixed straight away, and they also have a friendly handyman who fixes minor problems. This is all arranged by Maxine, who ...
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“We've had a great experience with Daisylets f......”

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Sep 09,2020
Minithumbup
Ed
Justin
By: 'RUTH HULBERT'
Sep 09,2020
0 people found
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We've had a great experience with Daisylets from start to finish - very professional and helpful people to deal with, you sense they really care about getting a good result for you - not something we've always experienced with other London agents. We will definitely ...
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“Extremely open and responsive communication, ......”

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Sep 09,2020
Minithumbup
Clare
Nella
By: 'George McFarlane'
Sep 09,2020
0 people found
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Extremely open and responsive communication, knowledgeable about the area and property, and couldn't have been friendlier! A really positive experience....
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“Super friendly, available and helpful. Made m......”

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Sep 08,2020
Minithumbup
Clare
Nella
By: 'Paloma Hababou'
Sep 08,2020
0 people found
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Super friendly, available and helpful. Made me feel advised well. Always answered quickly to my emails and phonecalls. You can tell it's not just about selling the property....
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“Quick and helpful responses throughout my ten......”

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Aug 31,2020
Minithumbup
Maxine
By: 'John Sheffield'
Aug 31,2020
0 people found
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Quick and helpful responses throughout my tenancy! Always friendly and easy to talk to on the phone. Would recommend using Daisylets in the future....
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“Many thanks to Maxine Segrue for her valued s......”

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Aug 24,2020
Minithumbup
Maxine
By: 'Malcolm and Mary Edger'
Aug 24,2020
0 people found
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Many thanks to Maxine Segrue for her valued support and assistance with the process of transferring from our previous agent to Daisy Lets. it was carried out in a most efficient and professional manner...
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“Excellent service from the entire team, not j......”

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Aug 13,2020
Minithumbup
Clare
Nella
By: 'Alexandre Vincent'
Aug 13,2020
0 people found
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Excellent service from the entire team, not just the ones selected. visits, return message from a prospective tenant to owners and all other processes were operated fast, clear and efficient. Thank you very much for your help....
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“5 stars! Always ready to help...”

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Jul 24,2020
Minithumbup
Maxine
By: 'Susie Caseley'
Jul 24,2020
0 people found
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We have been with Daisy Lets for many years now, letting our 3 properties. They've always been so attentive and ready to help. A special mention to Maxine who has been our account manager for many years, thank you for everything....
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“So easy to work with and very professional. T......”

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Jul 10,2020
Minithumbup
Nella
Justin
By: 'maryann@greenfarmkent.co.uk'
Jul 10,2020
0 people found
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So easy to work with and very professional. Take a weight of my mind knowing that they will find me a good tenant....
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“3+ Years with Maxine and Daisy Lets...”

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Jun 26,2020
Minithumbup
Maxine
By: 'Josh Cooper'
Jun 26,2020
0 people found
this helpful
We've been with Daisy Lets for our past couple of rented properties and have always dealt with Maxine Segure throughout. She has always been very responsive, helpful and always had our best interests in place. She was particularly helpful during the transition period of us ...
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“Highly Recommend Daisy...”

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Jun 25,2020
Minithumbup
By: 'Kai Tomlinson'
Jun 25,2020
0 people found
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Excellent service, making the process of moving a lot less stressful than it needed to be. I would highly recommend Daisy....
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“Thank you so much to daisy let team in Forest......”

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Jun 22,2020
Minithumbup
Nella
Justin
By: 'Mohamed Habchi'
Jun 22,2020
0 people found
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Thank you so much to daisy let team in Forest hill branch amazing service. Justin,Nella, Ed, very professional they make my moving to new property very quick and easy well done....
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“Excellent service...”

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Jun 12,2020
Minithumbup
Nella
Justin
By: 'Luke Thomas'
Jun 12,2020
0 people found
this helpful
Excellent service provided during the letting closing process. Office and viewing staff were very responsive and helpful in accomodating additional requests. Would definitely use again!...
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“Great service. I couldn't be happier...”

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May 21,2020
Minithumbdown
Justin
By: 'Ezme P'
May 21,2020
0 people found
this helpful
Great service. I couldn't be happier with Justin, he was communicative and super helpful. I managed to rent a lovely flat even during COVID and thing ran smoothly, to plan and I was always kept informed. Recommend Daisy lets!...
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“Rented through Daisylets for six years - very......”

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May 20,2020
Minithumbup
Maxine
By: 'Jessie Ellerby-Jones'
May 20,2020
0 people found
this helpful
Rented through Daisylets for six years - very professional service and great support during check-in, throughout our tenancy and at check-out. We mainly dealt with Maxine who was friendly and helpful. Would happily recommend!...
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“Maxine is great....”

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May 14,2020
Minithumbup
Maxine
By: 'Naomi Barnard'
May 14,2020
0 people found
this helpful
Once Maxine started working with us, a long-standing issue we had with a leaky shower was resolved. She was empathetic and caring and did all she could to sort things out quickly....
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“Helpful staff. Happy to get my full deposit b......”

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May 14,2020
Minithumbup
Maxine
By: 'Donal Pywell'
May 14,2020
0 people found
this helpful
Helpful staff. Happy to get my full deposit back. Always easy to contact. Made the whole process very swift and easy....
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Staff picture Ed
(10)
Staff picture Maxine
(40)
Staff picture Clare
(33)
Staff picture Nella
(28)
Staff picture Justin
(19)
No image available Edward
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

Awards won by Daisy Lets & Sales, London SE23 3TW


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Daisy Lets & Sales

Branch - Forest Hill, London, SE23