“I'm am absolutely appalled at the service we received from ......”
1 Star Review
Apr 15,2011
By:
'V_Unhappy'
Apr 15,2011
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
2
people found
this helpful
I'm am absolutely appalled at the service we received from this company. They are a disgrace to their profession, no wonder Estate Agents get a bad press when there are companies like this around.
We found out by the couple who bought our property that they wanted to buy it the previous year but the agent had told them they could get them a better deal on another property. The couple did not pursue our house as they were so disgusted with the agent for doing this and wanted no dealings with them. How is that selling our house??
These people then take a huge sum of money when the property is finally sold for doing.... what exactly? Putting our photo in their window and waiting for people to contact them. And to top it all off, we had to leave the property whenever there was a viewer as the agent "didn't feel comfortable when we were in the house". How ridiculous is that?
Whenever we called the agent it was like we were bothering them and was told on one occasion that "we will contact you if anyone is interested" quite abruptly. We also found out when the price was agreed that the survey that was initially done by a company that Remax uses was absolutely worthless as the lenders did not recognise the company as belonging to any official body, so we then had to get another survey done by a company with 4 weeks to go till the sale date. Remax knew this company was not recognised, why did they use them ?? I suspect they have some kind of deal with this company and are just fulfilling they're legal obligations to provide a survey. We feel utterly cheated and ripped off by someone who told us they would sell our house and that they were working for the best outcome for us.
I would absolutely NOT recommend this company to anyone and will certainly be warning anyone we know in the future NEVER to use Remax.
2
people found
this helpful
Was this helpful?
Yes
If you'd shown them round yourself at the first viewing, they still would have seen everything in your house. They stlll would have looked in your cupboards. If you're worried about your valuables, shouldn't you have cleared them away before ANY viewings took place?
Are you leaving the safe with the house? How would you propose the safe be mentioned (or not)? Is it visible to anyone coming into the room? If so, do you propose that it be hidden, with a cloth draped over it, or similar?
Not sure if you're leaving a review or merely asking questions.....