Romans - Lower Earley, , RG6

94 reviews 4.5/5 rating

0% valuation accuracy
94% recommend
0% fee satisfaction

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2 Star Review

Apr 13,2011

By: 'torny'

Apr 13,2011

Branch: Lower Earley, Unit 1 Chalfont Court
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:

Branch: Lower Earley, Unit 1 Chalfont Court
Lettings (as a Landlord)
Postcode:

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As soon as they get the contract signed, Romans lost interest to us. We have chase them up. The customer service is bad. Very, very economical with the truth.

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By: John Sumner

May 06, 2011

Thank you for your comment, I am sorry to see you are experiencing issues with our service. Ensuring our customers have a good experience with Romans is important to me, my team and to the Romans Group and I would ask that you contact me directly to discuss your concerns and give me an opportunity to look into. My contact details are 0118 9538715 or jsumner@romans.co.uk
Kind regards,
John Sumner â€“ Regional Lettings Director

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