Hen & Pelican
London, W2
1/5, 1 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“When I went to rent with this agency, I thought ......”

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Jun 10,2014
Minithumbdown
By: 'disgruntledtenant'
Jun 10,2014
3 people found
this helpful
When I went to rent with this agency, I thought that they would be helpful and above board - was I wrong. Firstly the security deposit to take the flat off the market was asked for in cash or I was to give them a photocopy of my bank card so they could "do the transaction in their office". As I did not accept this - I am not eager to give my bank details to someone nor in cash (for me that is an alarm bell - why would an agency want it in cash? So they might not need to state it to the taxman?) I did a bank transfer as one of the other agents told me it would be ok.
Well.. that was the end of the world according to Amy. She when presenting herself to me for the first time tried to make me fill the smallest person EVER. She has this attitude that you are wrong and she always rights - she actually gave out to me for having done a bank transfer. "You should have paid us in cash, "now I need to inform the bank that money is coming in"...

Never have I met an estate agent so unprofessional in my life. To make matters worse, I stipulated the conditions for renting the proprty - nothing to out of the extraordinary just a deep clean and change in furniture - was this done. NO. When I pointed this out, the attitude and what came out of her mouth was basically Deal with it..

I would strongly recommend people to stay away from this agency
Was this helpful? Yes
By: Daniel Raizel
Jun 16, 2021
Sorry for this bad experience with us. I know it was some years ago, but that employee isnt in the agency anymore.

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Opening Hours
Address

Hen & Pelican
5 Redan House
Notting Hill,London
Greater London
W2 4SA
020 7183 7688

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £1,250 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“When I went to rent with this agency, I thought ......”

Share on :
Jun 10,2014
Minithumbdown
By: 'disgruntledtenant'
Jun 10,2014
3 people found
this helpful
When I went to rent with this agency, I thought that they would be helpful and above board - was I wrong. Firstly the security deposit to take the flat off the market was asked for in cash or I was to give them a ...
read full review
Was this helpful? Yes
By: Daniel Raizel
Jun 16, 2021
View all comments (1)
Sorry for this bad experience with us. I know it was some years ago, but that employee isnt in the agency anymore. ...
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