0% lettings valuation accuracy
40% lettings fee satisfaction
Jun 10,2014
Jun 10,2014
5
people found
this helpful
this helpful
I am the tenant of a flat managed by Larards Lets and have been living here a year.
Larards Lets have been terrible. They are very hard to get hold of if you are in a full time job and rarely reply to voicemails or emails quickly, if at all.
I reported a broken toilet handle in July and it was not fixed until December when the issue escalated and it became urgent. On several occasions they have passed requests onto workmen to contact us to arrange an appointment but the workmen have not contacted us and I have had to go back to the estate agent. Some of the workmen they have sent were poor, and on one occasion when someone came to fix the bathroom door (after 2 weeks of pestering Larards on my part) the door handle broke again very shortly afterwards. They were also slow to respond to questions about what to do with furniture which was broken when we arrived.
Recently a neighbour complained to them, about me parking in a particular space in the residents car park, but Larards Lets did not pass on the complaint, and the neighbour was very rude when I had not acknowledged her issue (Because I hadn't been told about it!).
They did organise the delivery of a new vacuum cleaner though.
For the location, the price was OK, but the inside desperatly needed to be gutted and redone. They are also insisting that I pay an extra weeks rent because I signed a 12 month contract even though later in the contract it says no rent will be paid after the keys are handed back, provided 30 days notice is given (which it was).
Larards Lets have been terrible. They are very hard to get hold of if you are in a full time job and rarely reply to voicemails or emails quickly, if at all.
I reported a broken toilet handle in July and it was not fixed until December when the issue escalated and it became urgent. On several occasions they have passed requests onto workmen to contact us to arrange an appointment but the workmen have not contacted us and I have had to go back to the estate agent. Some of the workmen they have sent were poor, and on one occasion when someone came to fix the bathroom door (after 2 weeks of pestering Larards on my part) the door handle broke again very shortly afterwards. They were also slow to respond to questions about what to do with furniture which was broken when we arrived.
Recently a neighbour complained to them, about me parking in a particular space in the residents car park, but Larards Lets did not pass on the complaint, and the neighbour was very rude when I had not acknowledged her issue (Because I hadn't been told about it!).
They did organise the delivery of a new vacuum cleaner though.
For the location, the price was OK, but the inside desperatly needed to be gutted and redone. They are also insisting that I pay an extra weeks rent because I signed a 12 month contract even though later in the contract it says no rent will be paid after the keys are handed back, provided 30 days notice is given (which it was).
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Latest Reviews
27th Jun 2022
reviewed by 'Alex'
8th Sep 2021
reviewed by 'Jessica Taylor'
13th Aug 2018
reviewed by 'Any'
28th Jul 2018
reviewed by 'Gary'
10th Jun 2014
reviewed by 'YouKnowWho'
25th Jul 2013
reviewed by 'Very'
Opening Hours
Address
Larards Lets
24 Hull Road
Hessle
East Riding of Yorkshire
HU13 0AH
01482 654444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 40% | £450 | £450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- HU1
- Hull
- HU13
- East Yorkshire
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 27,2022
Jun 27,2022
0
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I have rented with many, probably too many different letting agencies and private landlords. Yes, most of them have some room to improve. Larards Lets however... has to be the worst letting agency in history of time.
1) ILLEGAL and NO PRIVACY
In my time renting ...
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Sep 08,2021
Sep 08,2021
0
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Awful. I was a quiet tenant and rent always paid on time. I reported a few things and nothing ever got done about it, I was always ignored! took days off work for repairs only for nobody to turn up. After moving out some off ...
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Mar 04, 2022
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(1)
After renting off these doughnuts for 10 years and instead of sorting out a problem they decided to evict me saying they don't have to have a reason to evict someone..wow..maybe it was after I said the flats at bronte court want condemning..not got an ounce of care for anybody they rent to and I suffer with mental health ..complete joke..the thing I originally reported 10 years ago still hasn't been sorted..I feel sorry for the next tenants who live here.. ...
Aug 13,2018
Aug 13,2018
2
people found
this helpful
this helpful
Been waiting 6 months for front door as rotted and the woodworms have moved in.been tenant for last 20 years and every time i call the repair centre princes holdings answer machine 24/7 no answer no reply to messages hello anybody there .stress stress stress...
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Comment on agent fees
Bad bad bad
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Aug 15, 2018
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(1)
Finally getting it done thank goodness ...
Jul 28,2018
Jul 28,2018
1
people found
this helpful
this helpful
Absolute joke of a company! We've got a leaking roof that was reported over 5 weeks ago! As well as a running/dripping shower/bath tap and a few other issues... we've rang them every week and not had any answers from them... no call backs ...
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Comment on agent fees
Pfffttt what a joke
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Jun 10,2014
Jun 10,2014
5
people found
this helpful
this helpful
I am the tenant of a flat managed by Larards Lets and have been living here a year.
Larards Lets have been terrible. They are very hard to get hold of if you are in a full time job and rarely reply to voicemails or ...
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read full review
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Jul 25,2013
Jul 25,2013
7
people found
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this helpful
Most rude and unhelpful staff I have ever dealt with - not interested in what we were looking for and generally disgusting attitude towards us. Shouldn't be allowed to operate as an Estate Agency when they clearly have no respect for the public. Don't be ...
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What agent could do to change your mind?
If they werent so rude and so far up their own back ends.Attached Filesnbsp;
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Feb 08,2013
Feb 08,2013
0
people found
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Attempting to arrange a viewing of an advertised property for rent, I found the manner of the person answering the 'phone to be somewhat rude and abrupt. Two "promised" return calls over a period of over a month were not made. This appears to be ...
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What agent could do to change your mind?
What she said she was going to do.Attached Filesnbsp;
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Mar 26,2011
Mar 26,2011
2
people found
this helpful
this helpful
After reading the reviews I felt I needed to comment.
Not sure if this is a common theme with Larards or an issue with the Willerby branch staff? That aside, my family and I recently rented a property and loved the house. There were/are ...
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Jan 11,2011
Jan 11,2011
1
people found
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this helpful
I found the service provided to me as a tenant has been fantastic. My application was processed quickly and efficiently with very helpful staff. Once I collected my keys the service continued to a high standard, as I had several repairs which were dealt with ...
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Nov 18,2010
Nov 18,2010
0
people found
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I have had a bad experience with Larards Lets from the start. They were happy to take nearly ...
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Jun 29,2010
Jun 29,2010
3
people found
this helpful
this helpful
Larards Lets don't care about tenants once they have signed you to your contract and got your money they just leave you to rot in their houses. Won't do any work on them. All the staff but 2 are rude and talk down to you. On ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:28 AM 24/02/2016 by Glen Welbourne
