“I am currently leaving a property that I rented from ......”
1 Star Review
May 30,2014
By:
'West'
May 30,2014
Branch: Crawley, 2 Magellan Terrace, Gatwick Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: No
Postcode: RH10
Branch: Crawley, 2 Magellan Terrace, Gatwick Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: RH10
5
people found
this helpful
I am currently leaving a property that I rented from Knights Property, I requested to leave just 6 days after moving in due to the prominent smell and disgusting state; I had highlighted my concern to Knights Estate Agents when I first looked at the house and was assured that there would be a team of cleaners going in and all it needed was a hoover... The first day of moving in was awful, the house was in a terrible state and they had clearly NOT been to the property to inspect before new tenants moved in, We had to delay by 2 days and pay extra on the old rental, They said they would send in a team of cleaners, I went home that day to check on this "Team", It's one guy, scratching his head saying "Jesus love, this will take a team and days to get clean, You only have me for the day and I can't do everything, so where do you want me to focus my efforts"
I asked for us to be let out of our agreement very early on but they refused saying the house was rented "as is", Even though I had not been given the chance to see it empty, This property was advertised as unfurnished, again, despite 2 visits I had not seen it empty until I had signed and handed over the 1 year contract and funds... The garage is chock full of the old tenants belongings which I had to move the majority in there, spent the first 2 months continuously cleaning ..... VERY long story short and with just one example to give a snap shot of their incompetence and lack of support for their tenants: according to Knights they did not need to supply me with air and water tight windows as the double glazing was not advertised as sealed! Mold, dirt, funky smells, leaks, drafts, screaming baby down stairs and insane rental charges, This company do NOT care one bit about there tenants, I was advised while complaining that "You're lucky I haven't hung up on you, we have 12 years experience in the industry, try and take us to court"
I would advise avoiding this cowboy company as once you're in..... Good luck
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people found
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