“Unfortunately I have nothing good to say regarding anything to ......”
1 Star Review
May 29,2014
By:
'B42'
May 29,2014
Branch: Birmingham, 355 Birchfield Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B42
Branch: Birmingham, 355 Birchfield Road
Lettings (as a Tenant)
Postcode: B42
3
people found
this helpful
Unfortunately I have nothing good to say regarding anything to do with Midland Lettings. Since moving into the property the cooker has not worked, the shower broken, bedroom window seal broken, bathroom lock broke and got locked in bathroom. This review is very negative due to the very poor customer service by this agency. They are happy to take your money but not act when anything goes wrong and communication is . Just found out that they expect you to pay for carpet cleaning prior to moving out something not told about at the start of the tenancy - £25 per room and joint cost of £35 for communal hall and landing. As a student they don't care you are not a person just someone to bring them in money.
They are extremely rude and unprofessional and are not to be trusted to provide good customer service. Alan Kola, Philippa Harvey and Sal are in the wrong job and I wonder how they sleep at night with all the grief they have given me as a tenant.
What agent could do to change your mind?
Learn some manners and proper customer service training.
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes