“I used House Simple to sell my house last year ......”

Share on :
Apr 06,2011
By: 'Seller'
Apr 06,2011
4 people found
this helpful
I used House Simple to sell my house last year and have to say that getting the house on the market was easy, however... don't expect much feedback from viewers, very limited requests for feedback takes place.

The problems properly began when the buyers put in an offer, HouseSimple failed to mention to us two key conditions of offer 1) kitchen appliances to be included and 2) timescale of completion. This led to lengthy delays.

We were then informed that the buyers wanted gas and electricity checks doing (on the 10 year old house), we reluctantly agreed to meet half the cost only to be told by HouseSimple that it was our responsibility to meet all the costs. Our solicitor then advised that if the buyers wanted checks doing it is up to them to do it, anything else is good will on our part.

When we explained this to HouseSimple they then suggested we had cashflow problems and maybe "the buyers should pay for the checks, but for every £100 they spend we knock £500 off the sale price!".

I eventually told them to re-advertise the house unless the buyers put half towards the cost of checks which eventually got the sale through.

The amount of stress caused by this company was ridiculous, seriously don't expect any help with negotiations.
Was this helpful? Yes
May 12, 2011
Have you ever used a High Street agent? We have several times before and so have my 2 children. They leave you more in the dark than Housesimple ever did , usually trying to fob you off with only half the information just to insure they keep the buyer happy (never mind about you , the seller, you know , the one who will give them all the cash on completion.)

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


The Octagon Colchester

0333 331 4046

Opening hours

As Seen On

Book FREE Valuation

Branch - HouseSimple, Colchester, CO1

Branch logo