Do the landlords know what a deterrent Townend's extortionate fees are to securing tenants? Having found a suitable flat on Saturday, driving 1 hour to go to their office to sign up, I was presented with a list of previously unmentioned fees that stopped me proceeding. The staff ¢â‚¬Ëœs reactions when challenged made it clear that they know the fees are ridiculous. Any prospective landlord's or tenants, please go to one of the many fair agents available. Avoid Townend's at all costs!!!