Cambridge, CB5
5/5, 293 reviews
99% recommended
99% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction



Property Features

Radcliffe and Rust - Home

“Already when David answered the phone regarding my request to ......”

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May 23,2014
Minithumbup
David Radcliffe
Richard Rust
By: 'Maria'
May 23,2014
0 people found
this helpful
Already when David answered the phone regarding my request to view a property I had found on RightMove did I know I was dealing with professionals. The conversation was flowing, he seemed interested in doing business, he was very friendly and he didn't have to answer my questions because he was providing me with information before I felt I needed to ask. I had a very good feeling about viewing the property before I even got there.

Upon arriving at the property I had the pleasure of meeting Richard, who was equally friendly and on time, too. He showed me the property, answered my slightly silly questions and almost seemed to enjoy the fact that my partner was viewing the property via FaceTime as he was away on business. Without any recognisable salesman's tactics we went to peak rapport before we had even inspected the kitchen!

After I had let Richard know we were interested we exchanged some paperwork and he promised he would get in touch as soon as he had spoken with the landlord. Within two hours the ball was rolling, the security check fees paid (the only fees applicable as it happens) and the communication throughout the process has been promptly, friendly, pre-emptive, proactive and often even funny!
Richard even went to the extra effort of sorting out with the landlord letting me put up my own blinds - and didn't even charge me for the installation!

Upon taking over the flat I only found one minor issue - a leakage in the kitchen sink - which was fixed within one working day. - I didn't even have time to do the obligatory follow-up phone call to make sure a letting agent has received and is dealing with the request before the "ta-daaaa, sink is fixed" email was in my inbox.

This is not to mention how accommodating they have been in dealing with my partner not being available to sign contracts at the same time as me and other clerical challenges, which I'm sure have caused them more hassle than they have ever let on.

I would easily admit that David and Richard are the nicest and most professional and helpful letting agents I have ever dealt with, but in my honest opinion that doesn't say a lot... If it wasn't considered a very weird thing to do - I would invite them both to the house warming - and that, hopefully, says a lot more!

I would recommend to anyone to deal with these guys, any time!
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Opening Hours
Address

Radcliffe & Rust
Beacon Rise 150 Newmarket Road
Cambridge
Cambridgeshire
CB5 8AX
01223 307898

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £40,000 £1,010,000
Lettings 97% 98% £390 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
45 1 74 0 101 0 65 0 6 1
Areas covered
  • CB1
  • Cambridge
  • CB2
  • Soham
  • CB3
  • Newmarket
  • CB4
  • Ely
  • CB5
  • Fulbourn
  • CB21
  • Burwell
  • CB6
  • Histon
  • CB7
  • Fordham
  • CB24
  • Trumpington
  • CB25
  • Cherry Hinton
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA DPS The Guild
Latest Properties
Images & Videos

“Couldn’t Ask for a Better Letting Experience...”

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Mar 26,2024
Minithumbup
Kaitlin Alway
By: 'Kioni'
Mar 26,2024
0 people found
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I couldn’t have asked for a better start to moving to my new flat! Great communication, super friendly and helpful as well as being very informative....
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“Recently engaged Radcliffe and Rust to rent o......”

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Mar 26,2024
Minithumbup
Kaitlin Alway
By: 'Carmen'
Mar 26,2024
0 people found
this helpful
Recently engaged Radcliffe and Rust to rent our Cambridge property. Found all members of the team to be professional and friendly and they achieved a really quick turnaround for us. We had some works needing to be completed in the property and they helped to ...
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“Easy to work with, efficient team...”

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Mar 26,2024
Minithumbup
Richard Rust
Kaitlin Alway
By: 'Rosie'
Mar 26,2024
0 people found
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Richard was straightforward and down to earth from the start. He was quick to get our property on the market and brought a clear strategy to sell our house which balanced our needs as a family with small children and maximising the opportunity for prospective ...
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“Recently rented a property form Radcliffe & R......”

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Mar 22,2024
Minithumbup
Kaitlin Alway
By: 'Boyko'
Mar 22,2024
0 people found
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Recently rented a property form Radcliffe & Rust through Kaitlin. All issues we had were promptly resolved and we are happy with the process....
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“Radcliffe and Rust have managed our rental pr......”

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Mar 22,2024
Minithumbup
Kaitlin Alway
Helen Holcombe
By: 'Shirley and Norman'
Mar 22,2024
0 people found
this helpful
Radcliffe and Rust have managed our rental property for five years.In that time any problems that have arisen have been dealt with promptly,by them. Kaitlin has been most helpful in the lead up to a change of tenants.Always friendly,and kept us ...
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“First class for both property management and sales...”

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Mar 10,2024
Minithumbup
Richard Rust
By: 'Denise Burton'
Mar 10,2024
0 people found
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Using Radcliffe & Rust for the management of my properties I have always been delighted with the service, but recently I have used their sales service twice. I can safely say that both services are first class. I would highly recommend them to anyone looking to ...
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“Grateful...”

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Mar 10,2024
Minithumbup
Helen Holcombe
By: 'D.I.'
Mar 10,2024
0 people found
this helpful
I am so grateful for the swift replies as well as for understanding the situation I was in, and for the way they provided me with a new appliance in a very short time. The people who came to install the mew appliance were very ...
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“We recently rented a new property with Radcli......”

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Mar 02,2024
Minithumbup
Kaitlin Alway
By: 'Khalimat'
Mar 02,2024
0 people found
this helpful
We recently rented a new property with Radcliffe and Rust ! It was as extremely smooth and we had lots of support from Kaitlin and the agency. I would definitely recommend both Kaitlin and R&R for people looking for new accommodation in Cambridge....
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“Kaitlin and Richard have been extremely suppo......”

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Feb 06,2024
Minithumbup
Kaitlin Alway
Richard Rust
By: 'Becky'
Feb 06,2024
1 people found
this helpful
Kaitlin and Richard have been extremely supportive throughout our sale process, offering good advice, keeping us informed, always very professional but with a relaxed and friendly approach, not at all pushy. I would highly recommend Radcliffe & Rust to anyone selling their property....
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“Great letting agents...”

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Nov 27,2023
Minithumbup
Helen Holcombe
By: 'Josy'
Nov 27,2023
0 people found
this helpful
Helen has been great from the get go, she ensured everything was straight forward, easy to contact and very accommodating anytime I got in touch with queries on the property I was interested in. From viewing the home to moving in everything has been a ...
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“Professional and experinced...”

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Nov 14,2023
Minithumbup
Kaitlin Alway
By: 'Janet'
Nov 14,2023
0 people found
this helpful
Kaitlin had some challenges during the process with the sale of the property she managed on our family's behalf. However, she applied herself effectively and efficently to overcome any hurdles and got us an outcome that was very much appreciated. It became clear that Kaitlin ...
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“Excellent Management...”

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Nov 05,2023
Minithumbup
Helen Holcombe
Kaitlin Alway
By: 'Simon'
Nov 05,2023
0 people found
this helpful
We had very few issues with our property, However, when we did, Helen managed the issue in a proactive way, taking control of the situation to resolve the issue to meet the needs of both tenant and landlord. Based on our experience, I would thoroughly ...
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“They made it easy to find my home and find my......”

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Nov 02,2023
Minithumbup
Helen Holcombe
By: 'Jonallen'
Nov 02,2023
0 people found
this helpful
They made it easy to find my home and find my way to getting settled after relocating from a nother country. Helen did an exceptional job at putting me in the right unit at the right price....
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“Kaitlin was always available and very helpful......”

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Oct 31,2023
Minithumbup
Kaitlin Alway
By: 'Kate'
Oct 31,2023
0 people found
this helpful
Kaitlin was always available and very helpful and quick. A great service and team. I was so impressed....
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“First class service...”

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Oct 30,2023
Minithumbup
Kaitlin Alway
By: 'Justin&Liz'
Oct 30,2023
0 people found
this helpful
David and Kaitlin provided a first class service and ensured we were fully in the loop as our purchase progressed. David was great and getting a completion date agreed with our seller and understood our requirements. I would not hesitate to recommend them....
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“Richard and Kaitlin provided a great services......”

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Oct 23,2023
Minithumbup
Richard Rust
Kaitlin Alway
By: 'Raj'
Oct 23,2023
0 people found
this helpful
Richard and Kaitlin provided a great services from getting potential buyers to follow ups and closure of the deal by working with all parties closely....
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“Kaitlin is thorough with good attention to de......”

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Oct 09,2023
Minithumbup
Kaitlin Alway
By: 'Alexandra'
Oct 09,2023
0 people found
this helpful
Kaitlin is thorough with good attention to detail. She is communicative and will make sure she works through any issues raised to get them resolved....
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“Highly recommended!...”

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Oct 09,2023
Minithumbup
Kaitlin Alway
By: 'Sophie'
Oct 09,2023
0 people found
this helpful
We had an excellent experience using Radcliffe & Rust and would definitely recommend their services to anyone selling their property. They're competitively priced, take brilliant photos and video of the property, update really clearly on viewings/ viewing feedback, and Kaitlin did a wonderful job of pushing ...
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“Kaitlin was perfect....”

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Oct 09,2023
Minithumbup
Kaitlin Alway
By: 'Sylvie'
Oct 09,2023
0 people found
this helpful
Kaitlin was so friendly and helpful from the moment we met her. Her warmth and welcoming approach make it so easy to talk to her and at the same time she has got all the knowledge and dedication to make things go very smoothly and ...
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“Kaitlin didn’t sell our house but the bungalo......”

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Sep 23,2023
Minithumbup
Kaitlin Alway
By: 'Debbie'
Sep 23,2023
0 people found
this helpful
Kaitlin didn’t sell our house but the bungalow we were buying & to be totally honest we heard more from her than our Estate Agent who was selling our house so keep up the good work my lovely...
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“I will be using them again...”

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Sep 20,2023
Minithumbup
Kaitlin Alway
Richard Rust
By: 'Ivan'
Sep 20,2023
0 people found
this helpful
I mean they were amazing. Honestly. One of the agents helped me sell furniture. I was selling a house. The first apparent buyer played silly games; they said this was unacceptable and they put the house back on the market in an efficient manner and ...
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“We are in a rental property and on Wednesday ......”

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Aug 07,2023
Minithumbup
Helen Holcombe
By: 'Hazel F'
Aug 07,2023
0 people found
this helpful
We are in a rental property and on Wednesday had issues with the boiler. Contacted Radcliffe & Rust, who arranged for an engineer to call. They came the same day, but the boiler was beyond repair and advised a new boiler was required. On the Friday (...
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“Great experience selling...”

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Jul 25,2023
Minithumbup
Richard Rust
Kaitlin Alway
By: 'Rachel'
Jul 25,2023
0 people found
this helpful
Great experience selling with Radcliffe & Rust. Good communication, good time keeping and regular updates. Good guidance from start to finish. We would highly recommend this company!...
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“Our experience with Radcliffe and Rust has be......”

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Jun 29,2023
Minithumbup
Kaitlin Alway
By: 'Ross'
Jun 29,2023
0 people found
this helpful
Our experience with Radcliffe and Rust has been really good. Kaitlin communicated well and answered all of the questions we had when going through the process of renting....
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“I have recently completed on a bungalow and w......”

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Jun 21,2023
Minithumbup
Kaitlin Alway
By: 'Emma Jane Woolford'
Jun 21,2023
0 people found
this helpful
I have recently completed on a bungalow and was very happy with the service I received from Kaitlin. She was very accommodating and helpful with the purchase....
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“The whole process of renting a new property w......”

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Jun 21,2023
Minithumbup
Kaitlin Alway
Richard Rust
By: 'Kehinde'
Jun 21,2023
0 people found
this helpful
The whole process of renting a new property was made very easy and swift by Kaitlin and Richard. Thank you very much!......
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“We bought our property through R&R years ago,......”

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Jun 16,2023
Minithumbup
Kaitlin Alway
David Radcliffe
By: 'Stu'
Jun 16,2023
0 people found
this helpful
We bought our property through R&R years ago, have used R&R as our letting agent for many years and have now sold the property through them as well. Throughout the whole experience they have been absolutely excellent! Knowledgeable, competent and friendly. I cannot ...
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“Swift and Easy Process...”

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Jun 11,2023
Minithumbup
Kaitlin Alway
Richard Rust
By: 'Amber'
Jun 11,2023
0 people found
this helpful
The whole process of renting a new property was made very easy and swift by Kaitlin and Richard. Thank you very much!...
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“Very very helpful, amazing service, Kaitlin a......”

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Jun 08,2023
Minithumbup
Kaitlin Alway
By: 'Amine'
Jun 08,2023
0 people found
this helpful
Very very helpful, amazing service, Kaitlin acctually helped me massively....
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“Very helpful , rented my house through Radcli......”

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Jun 06,2023
Minithumbup
Kaitlin Alway
By: 'Paul'
Jun 06,2023
0 people found
this helpful
Very helpful , rented my house through Radcliffe and rust and Katlin was super helpful . All went very smooth . Thankyou...
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Staff picture Richard Rust
(141)
Staff picture David Radcliffe
(111)
Staff picture Kaitlin Alway
(53)
Staff picture Helen Holcombe
(16)
Staff picture Josephine Minei
(14)
No fees information available
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Last updated at 1:48 PM 18/07/2019 by allAgents

Awards won by Radcliffe & Rust, Cambridge CB5 8AX



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Radcliffe & Rust

Branch - Cambridge, CB5